Front Office - Western Colorado Physicians Group

Posted Yesterday
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81501, Grand Junction, CO, USA
In-Office
16-19 Hourly
Entry level
Healthtech • Telehealth
The Role
Provides front-office support for a physician group by answering phones, scheduling appointments, greeting and checking in patients, processing checkouts, collecting payments, verifying eligibility, maintaining patient records, handling documents and faxes, and resolving patient issues. Requires strong phone and customer service skills, basic computer ability, multitasking, composure under pressure, and a high school diploma.
Summary Generated by Built In

 

   

Why Join Primary Care Partners? We Take Care of You While You Care for Others!

At Primary Care Partners, we believe that taking care of our team is just as important as taking care of our patients. That’s why we offer:

 

Base pay            $16.25-$19.25

Benefits              $7-8

  1. Robust Benefit coverage includes outstanding retirement including annual 401k contribution and profit sharing, 100% coverage for Health insurance, life, disability and multiple other benefits incl. Dental, vision, critical illness and injury coverage, long term care, pet insurance etc.

                                                                Front Office 

                                                                                                 Front Office

Job Summary:

 

To answer all incoming calls, make appointments appropriately for patients, greet and check in patients, check all patients out, collect payments and co-payments. Set up follow-up appointments and monitor doctor schedule, to provide patients with the best customer service as possible and to maintain a pleasant working environment for all staff

 

Duties/Responsibilities:

 

Phones/Cashier/Greeter/Dismissal All at one seat- Primary

 

  • Answer phones (primary) and handle calls appropriately
  • Schedule and cancel appointments appropriately
  • Check patients in and out and print clinical summary
  • Enter legal document papers
  • Enter deceased patients
  • Enter and delete recalls
  • Add new patient accounts
  • Send outgoing faxes.
  • Collect co-pays, payments or past due amounts
  • Check Medicaid eligibility and RMHP eligibility.
  • Collect Choice forms for RMHP and Prime mcd and documents as needed.
  • Gather and enter correct demographics.
  • Check patients out and print clinical summary.
  • Help problem solve patient issues
  • Enter no shows, cancellations, and reschedules.

 

Experience:

Must have phone skills and pleasant phone voice; customer service oriented; some computer skills, be able to multi-task; perform well under pressure; able to work at a fast pace

 

Education Requirements:

High School Diploma

 

Qualifications

Experience:

Must have phone skills and pleasant phone voice; customer service oriented; some computer skills, be able to multi-task; perform well under pressure; able to work at a fast pace

Education Requirements:

High School Diploma

Skills Required

  • Phone skills and a pleasant phone voice
  • Customer service orientation
  • Some computer skills
  • Ability to multitask
  • Ability to perform well under pressure
  • Ability to work at a fast pace
  • High school diploma
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The Company
226 Employees
Year Founded: 1998

What We Do

Primary Care Partners is a physician-owned healthcare organization based in western Colorado, serving more than 55,000 patients across western Colorado and eastern Utah. Established in 1998, it brings together nine physician-owned practices and provides family and pediatric medicine, physical and occupational therapy, diagnostics and mammography, nutrition therapy, diabetes education, care coordination, after-hours care, and telehealth services, with a focus on personal, continuous, cost-effective, high-quality care.

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