The Role
Supervises front-of-house restaurant operations, including staff scheduling, training, opening and closing duties, cleanliness, compliance, inventory needs, service quality, and food presentation. Assists the FOH Manager and leads staff during the manager’s absence while ensuring adherence to food, health, safety, alcohol, and tribal regulations.
Summary Generated by Built In
Qualifications:
High school diploma or G.E.D. required, along with at least two years’ experience in a similar position. Candidates must pass background and drug screening per Kaw Nation Gaming Commission regulations to obtain a gaming license (Medical Marijuana cards are accepted). Flexibility to work any shift as needed or assigned—including weekends, evenings, and holidays—is required. Frequent lifting, occasionally in excess of 50lbs, as well as bending, stooping, walking, and standing expected. Proficiency in Microsoft applications, particularly Word and Excel, is essential, along with strong attention to detail. The ability to obtain a food handler’s permit and an alcohol serving license is also necessary.
Responsibilities and Duties:
The Front of House Supervisor assists the FOH Manager in all aspects of the main restaurant, especially in the front of house. Ensuring day-to-day operations in the restaurant are completed smoothly, with prompt serving of food, quality plate presentation, and maintaining an organized, clean work area.
The above statements are intended to describe the general nature and level of being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.
Benefits:
100% Paid medical (valid in KS and OK)
Optional dental, vision, life and 401K benefits (vision and dental valid in KS and OK)
Paid time off, maternity and funeral leave, FMLA
High school diploma or G.E.D. required, along with at least two years’ experience in a similar position. Candidates must pass background and drug screening per Kaw Nation Gaming Commission regulations to obtain a gaming license (Medical Marijuana cards are accepted). Flexibility to work any shift as needed or assigned—including weekends, evenings, and holidays—is required. Frequent lifting, occasionally in excess of 50lbs, as well as bending, stooping, walking, and standing expected. Proficiency in Microsoft applications, particularly Word and Excel, is essential, along with strong attention to detail. The ability to obtain a food handler’s permit and an alcohol serving license is also necessary.
Responsibilities and Duties:
The Front of House Supervisor assists the FOH Manager in all aspects of the main restaurant, especially in the front of house. Ensuring day-to-day operations in the restaurant are completed smoothly, with prompt serving of food, quality plate presentation, and maintaining an organized, clean work area.
- Manage scheduling, training, and general supervision of front-of-house staff.
- during absence of FOH Manager.
- Ensure opening and closing duties are completed accurately and that cleanliness standards are consistently met.
- Assist with the training of employees across all shifts.
- Assist Manager with maintaining up-to-date records of employee food handler certifications and alcohol serving licenses (ABLE).
- Ensure staff compliance with all food, health, and safety regulations.
- Anticipate food, beverage, and equipment needs based on demand and upcoming events.
- Provide quality assurance—especially during peak hours—ensuring all products leave the service counter promptly and meet presentation standards.
- Demonstrate the ability to delegate tasks, multitask efficiently, lead by example, and positively influence team performance.
- Adhere to uniform requirements and maintain a professional appearance and demeanor while representing KGI.
- Follow all applicable state, federal, and tribal laws, regulations, and compliance requirements.
The above statements are intended to describe the general nature and level of being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.
Benefits:
100% Paid medical (valid in KS and OK)
Optional dental, vision, life and 401K benefits (vision and dental valid in KS and OK)
Paid time off, maternity and funeral leave, FMLA
Skills Required
- High school diploma or GED
- At least two years of experience in a similar position
- Pass background and drug screening to obtain a gaming license
- Ability to work any assigned shift, including weekends, evenings, and holidays
- Ability to frequently lift over 50 pounds and perform bending, stooping, walking, and standing
- Proficiency in Microsoft Word and Excel
- Strong attention to detail
- Ability to obtain a food handler permit
- Ability to obtain an alcohol serving license
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The Company
What We Do
Ponca City Development Authority (PCDA) is a public trust, formed on July 1, 2003 to benefit Ponca City, Oklahoma. PCDA supports the existing industries with business retention and expansion programs, training opportunities and conference sponsorships to build market share. Visit our website for more information on recruiting, retention, marketing and financial opportunities that exist in Ponca City, Oklahoma.
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