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Sunrise Senior Living provides resident-centered care while supporting team member growth across Canada.
As a Concierge, you create the first impression of Sunrise—welcoming residents, families, and visitors while ensuring a warm, safe, and organized community experience.
What You’ll Do:
• Greet visitors, residents, and prospective families with professionalism and warmth
• Answer and route calls promptly, taking accurate messages
• Provide community overviews and support the Sales team with inquiries
• Assist with move-in preparations and marketing materials
• Maintain a welcoming front desk and Bistro area
• Support recruitment efforts and administrative data entry
• Manage appointments, mail distribution, and resident rosters
• Monitor safety protocols, visitor sign-in, and emergency procedures
• Process meal tickets and assist with basic office tasks
You serve as the face of the community—ensuring every interaction reflects Sunrise’s hospitality and service standards.
What We’re Looking For:
• High School Diploma/GED
• Strong customer service and communication skills
• Organized with excellent time management and follow-through
• Comfortable multitasking in a fast-paced environment
• Proficiency in Microsoft Office and basic computer systems
• Ability to maintain professionalism and confidentiality
Front Desk Concierge – Lead Hospitality with Purpose
Front Desk Concierge | Senior Living Administration
Pay Range:17.60 - 22.10Employment Information
This position is subject to applicable provincial employment standards.
Equal Opportunity EmployerSunrise Senior Living is committed to providing equal employment opportunities across Canada.
Skills Required
- High School Diploma or GED
- Strong customer service and communication skills
- Organization, time management, and follow-through
- Ability to multitask in a fast-paced environment
- Proficiency in Microsoft Office and basic computer systems
- Ability to maintain professionalism and confidentiality
Sunrise Senior Living Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Sunrise Senior Living and has not been reviewed or approved by Sunrise Senior Living.
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Healthcare Strength — Healthcare coverage is described as comprehensive, including medical, prescription, dental, and vision options, alongside disability coverage and an EAP. Benefit eligibility is often framed as relatively quick for eligible employees, which can increase perceived value early in tenure.
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Retirement Support — Retirement benefits include a 401(k) with company match and automatic enrollment, signaling structured support for long-term saving. The availability of tax-advantaged accounts (FSA/HSA) further strengthens the overall retirement/financial-wellness package.
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Wellbeing & Lifestyle Benefits — Earned-wage access (myFlexPay/DailyPay) and perks like commuter benefits and employee discounts provide practical day-to-day support. Tuition reimbursement and training-oriented rewards also add non-cash value that can partially offset base-pay concerns for some roles.
Sunrise Senior Living Insights
What We Do
Beginning with a single community in 1981, Sunrise Senior Living has grown to more than 270 communities throughout the U.S. and Canada. Each of our communities continues the mission laid out by founders Paul and Terry Klaassen more than 40 years ago: to champion quality of life for all seniors. Join Our Team: At Sunrise Senior Living, our team members are at the heart of what sets us apart. We offer a unique, challenging, and rewarding work environment with competitive salaries, excellent benefits, and opportunities for both personal and professional growth. The relationships and bonds you will create with residents highlight meaningful ways to serve, grow, and shine together. A Career That PositivelyShines: Every resident needs a dedicated, compassionate, and experienced team around them. They also need a warm sense of companionship, opportunities to explore their interests, and moments of togetherness that bring laughter and joy. When you join our team, whether as a caregiver, culinary professional, maintenance expert, or in any other role, you'll play a vital part in creating an environment where longer, healthier, and happier lives are celebrated. This is what makes working at Sunrise truly special. Locations: With more than 270 communities and Community Support Offices located in McLean, Virginia, career opportunities can be found almost everywhere. To view our current openings and learn more about the exciting career opportunities available at Sunrise, please visit our careers page at: www.sunrise-careers.com This is your chance to make a bigger impact than you ever imagined. How will you brighten the future?
