RIVER ADVICE - RECEPTIONIST

Reposted 18 Days Ago
Be an Early Applicant
7 Locations
In-Office or Remote
Junior
Agency • Professional Services • Travel
The Role
The Receptionist will manage front desk operations, ensure efficient check-in/check-out procedures, assist passengers, and handle administrative tasks per company standards.
Summary Generated by Built In
ISMIRA Agency actively recruiting for position RECEPTIONIST onboard RIVER ADVICE!Receptionist guarantees a friendly, efficient and smooth running front desk to the maximum passengers’ satisfaction, as well as the correct completion of all administrative duties with adherence to the River Catering Ltd. (RC) standardsBenefits
  • Travel and earn money the same time 
  • Swiss/Cypriot seasonal contract including - Health & accident insurance.
  • Average 9 months contract per year (March/April to November/January). After each 6-8 weeks worked on board all crew gets 2 weeks off paid vacation. weeks paid vacation after every 2 months on board);
  • Reimbursed joining and end of contract travel expenses;
  • Provided board and lodging (shared double cabin, minimum fee is deducted from the gross salary as per Swiss law);
  • Social benefits (sick pay, kids pay, pension, disability etc.) by Swiss laws may apply to those who worked several consecutive contracts.
Responsibilities 
  • (Co-)responsible for the entire front desk area
  • (Co-)responsible for the organization and realization of efficient and smooth check-in and check-out procedures
  • (Co-)responsible for the implementation and maintaining of the RC standards within the front desk department
  • (Co-)responsible for a correct flow of information on board.
  • Assistance with the punctual and correct realization of the on board printed menus
  • Settlement of all daily, per cruise or monthly returning administrative jobs as per RC directives
  • Co-responsible for the correct forwarding and filing of all purchase orders from the hotel department in cooperation with the hotel manager
  • Generally relieving the Senior Receptionist* and Hotel Manager of administrative jobs
  • Active support in all departments as per hotel managers’ directive
  • Co-responsible for the correct handling of all the equipment within the front desk area, especially all IT devices
  • Co-responsible for an impeccable cleanness, hygiene and tidiness at the front desk area
  • Co-responsible for active cost controlling and maintaining budgets at the front desk
  • Entering data of inventories and their evaluation as per company’s instructions
  • Various preparatory duties prior to as well as at the end of the season
  • Responsible for following up on passengers’ requests handed to the front desk
  • Co-responsible for the correct administrative handling of the cashless system
  • Settlement of the accounts of sales of all outlets on board (Z readings)
  • Preparation of the Night Auditor reports
  • Active presents at official occasions and events as per manual
  • Co-responsible for receiving and correct distribution of incoming and the prompt forwarding of outgoing mail
      Requirements
      • Minimum 21 years old
      • Good communication skills in GERMAN AND ENGLISH
      • Minimum 1 year in a comparable position in Hotel, Resort or Cruise Ship
      • Administrative experience
      • Computer knowledge (MS Word /Excel)
      • Experience with modern communication and computerized cash registers
      • Excellent team work and expertise
      • No visible tattoos
      • Vaccination against Covid-19 with WHO approved vaccines.

      Nationalities that we process: 🇱🇹 🇱🇻 🇪🇪 🇵🇱 🇷🇺 🇧🇾 🇺🇦 🇲🇩 🇰🇿 🇰🇬 🇺🇿 🇦🇲 🇦🇿 🇹🇯 🇹🇲 🇬🇪

      Last updated: October 31, 2023

      You can submit your Resume here by pushing APPLY TO POSITION button below

      If you are not sure what position to apply for, you may instead submit a general application here and we will advise you: 

      https://ismira.breezy.hr/p/c3fb653b09b501-general-application-for-hospitality-positions

        Skills Required

        • Minimum 21 years old
        • Good communication skills in German and English
        • Minimum 1 year in a comparable position in Hotel, Resort or Cruise Ship
        • Administrative experience
        • Computer knowledge (MS Word / Excel)
        • Experience with modern communication and computerized cash registers
        • Excellent teamwork and expertise
        • No visible tattoos
        • Vaccination against Covid-19 with WHO approved vaccines
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        The Company
        10 Employees
        Year Founded: 1999

        What We Do

        Ismira is an international service company specializing in recruitment and crewing, providing employment services and jobs on board cruise ships for foreign employers.

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