Job Advert
Job Title - Front Desk and Office Assistant
Job Type - Full-time, Onsite
Location - Abuja, Nigeria
Company Overview
Our client is a registered and duly licensed foreign exchange company based in Abuja, Nigeria, offering domestic and international transaction services to individuals and businesses. The company is focused on making financial transactions simpler, faster, and more convenient for its clients.
Job Summary
We are seeking a polite, organized, and dependable Front Desk and Office Assistant to manage reception duties and support daily office operations. The ideal candidate will be the first point of contact for visitors and clients, while also providing administrative support to ensure smooth day-to-day office activities.
Key Responsibilities
Welcome and assist visitors, clients, and callers professionally and courteously.
Answer, screen, and direct incoming calls, emails, and inquiries.
Maintain a clean, organized, and presentable front desk and office environment.
Handle basic administrative and clerical tasks such as filing, photocopying, scanning, and record-keeping.
Support office operations by coordinating appointments, meetings, and schedules.
Receive and distribute correspondence, documents, and packages as needed.
Assist with customer service and ensure client inquiries are escalated appropriately.
Maintain visitor logs, office registers, and other administrative records.
Support internal teams with general office coordination and day-to-day tasks.
Ensure confidentiality, professionalism, and accuracy in handling office information.
Perform other duties as assigned to support smooth office operations.
Education, Qualification and Experience
OND, HND, or Bachelor’s degree in any relevant field.
Previous experience in a front desk, receptionist, or office assistant role.
Strong communication and interpersonal skills.
Good organizational and multitasking abilities.
Tech-savvy and proficiency with software tools.
Attention to detail and a high level of discretion.
Experience working in a corporate or service-oriented environment.
Basic administrative and records management experience.
Skills and Competency
Customer service.
Communication.
Organization and time management.
Administrative support.
Professionalism.
Confidentiality.
Problem-solving.
Teamwork.
Skills Required
- OND, HND, or Bachelor's degree in any relevant field.
- Previous experience in a front desk, receptionist, or office assistant role.
- Strong communication and interpersonal skills.
- Good organizational and multitasking abilities.
- Proficiency with software tools; tech-savvy.
- Attention to detail and high level of discretion.
- Experience working in a corporate or service-oriented environment.
- Basic administrative and records management experience (filing, scanning, photocopying).
- Customer service and problem-solving skills.
- Professionalism, confidentiality, and teamwork.
What We Do
DesignThink Advisory is a consultancy that helps startups in emerging markets, particularly in Africa and beyond, build resilient and compliant teams. They specialize in talent acquisition, HR policy design, and ongoing people management, using a human-centered, people-focused creative approach to help founders hire, pay, and retain the talent necessary for strategic growth and success.
