Friendly Visiting Program Coordinator (Grundy County)

Posted 9 Days Ago
Be an Early Applicant
Crest Hill, IL, USA
In-Office
Junior
Professional Services • Social Impact
The Role
Coordinates a friendly visiting program by recruiting, screening, training, matching, supporting, and recognizing volunteers. Conducts community outreach, maintains records and schedules, tracks program metrics, reports impact, gathers feedback, evaluates effectiveness, and ensures compliance with agency and funder policies. The role serves older adults and people with disabilities while promoting an inclusive volunteer culture and requiring strong communication, independent time management, Microsoft Office proficiency, transportation, and background clearance.
Summary Generated by Built In

Description

Catholic Charities, Diocese of Joliet offers 43 paid days off per year, excellent medical benefits, and an employer-sponsored 403b plan that requires no contribution from employee. We prioritize your well-being and financial security.
Do you want to use your skills and talents to make a lasting difference in the world? At Catholic Charities Diocese, of Joliet we are mission-driven, focused on positive results for people and believe that people should be treated with dignity and respect.
If you feel the same way, we encourage you to join us in making a difference! Discover an extraordinary career opportunity that combines competitive pay with outstanding benefits.
Apply now so we can make a lasting impact together!

General Responsibilities:

  1. Develop and implement strategies to recruit a diverse pool of volunteers and clients. 
  2. Conduct outreach through community events and partnerships. 
  3. Manage the onboarding process, including applications, interviews, background checks, and orientation. 
  4. Design and deliver training sessions to prepare volunteers for their roles. 
  5. Provide ongoing support, supervision, and recognition to volunteers. 
  6. Address volunteer concerns and resolve conflicts as needed. 
  7. Match volunteers with appropriate clients based on skills and interests. 
  8. Maintain accurate volunteer records, schedules, and hours in database. 
  9. Represent the agency at volunteer fairs, community events, and networking opportunities. 
  10. Plan and implement volunteer appreciation events and recognition initiatives. 
  11. Gather feedback from volunteers to improve the program and enhance satisfaction. 
  12. Promote a positive and inclusive volunteer culture. 
  13. Track and report volunteer metrics and impact to leadership and funders. 
  14. Evaluate program effectiveness and recommend improvements. 
  15. Ensure compliance with funder and agency policies.
  16. Other duties as assigned within the guidelines of this position.

Great Employer Provided Benefits

  • Time-off: 14 Holidays - 15 Vacation days - 5 Paid Leave days and 9 Sick days
  • Medical/Dental/Vision Health Insurances
  • Flexible Spending Account
  • Short-term Disability Insurance
  • Long-Term Disability Insurance (employee paid optional)
  • Life and AD&D Insurance
  • 403B Retirement Plan with employer contributions
  • Employee Assistance Program (EAP)

Requirements

  1. High school diploma or equivalent required; Bachelor’s degree preferred.
  2. Minimum of one year of experience in similar or related work preferred.
  3. Prior volunteer management experience preferred.
  4. Experience working with older adults or persons with disabilities preferred.
  5. Ability to engage effectively with individuals and families from diverse cultural backgrounds, family systems, and socioeconomic contexts, using a strengths-based and culturally responsive approach.
  6. Proficiency in Microsoft Office applications (Outlook, Word, Teams).
  7. Strong verbal and written communication skills.
  8. Successful background clearance and other required testing.
  9. Adhere to the Agency’s Code of Ethics and conduct all responsibilities in accordance with the standards outlined in the Employee Handbook. 
  10. Valid driver’s license, reliable transportation, and proof of liability insurance.
  11. Ability to work independently and efficiently manage time and resources.

Skills Required

  • High school diploma or equivalent
  • Bachelor's degree
  • Minimum one year of experience in similar or related work
  • Prior volunteer management experience
  • Experience working with older adults or persons with disabilities
  • Ability to engage effectively with individuals and families from diverse cultural, family, and socioeconomic backgrounds using a strengths-based and culturally responsive approach
  • Proficiency in Microsoft Office applications, including Outlook, Word, and Teams
  • Strong verbal and written communication skills
  • Successful background clearance and other required testing
  • Adherence to the agency Code of Ethics and Employee Handbook standards
  • Valid driver's license
  • Reliable transportation
  • Proof of liability insurance
  • Ability to work independently and efficiently manage time and resources
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The Company
HQ: Crest Hill, IL
350 Employees
Year Founded: 1946

What We Do

Catholic Charities, Diocese of Joliet is a faith-based organization dedicated to providing essential services to individuals and families in need, calling others of good will to do the same. Their offerings include aging and disability services, community classes, transitional housing, counseling, and a mobile food pantry.

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