Marble is building the new operating system for youth mental health by connecting schools, therapists, and health plans on a single platform to unlock access to care today and raise the standard of care for tomorrow.
Last year, 1 in 10 teens attempted suicide. At the heart of this crisis is a severe lack of access to quality, affordable care. When kids can't get help, problems compound and preventable tragedies follow. Marble partners directly with school counselors to get students into care quickly by connecting them to licensed therapists through the insurance coverage they already have, with no waitlists.
We're an early-stage, fast-moving team. The people who join now will shape how we build and what we build.
About the RoleAs we grow into new states and deepen existing partnerships, the quality of our school success function becomes a direct driver of how many students get care. This role is about building the operating system behind that function — the playbooks, dashboards, tooling, and rhythms that help our Success team drive consistent engagement and referral growth across every school we partner with.
You'll sit at the intersection of Operations, Growth, Data Analytics, and Customer Experience, working closely with leadership to define the ideal counselor journey and make it repeatable. You'll deliver the infrastructure to run experiments which help us identify what drives growth with our partner schools, turning ambiguous questions into insights and operationalized workflows. You'll make the team meaningfully more data-driven by improving how we track account health, engagement, risks, and opportunities.
Within 12 months, Marble will have a scalable counselor journey, proven Success playbooks, transparent dashboards that support data-driven decisions at every level, and a repeatable, data-driven experimentation engine that enabled the full team to continuously improves performance. You'll have built that.
What You'll DoBuild the School Success playbook and operationalize the counselor journey from launch through activation, engagement, referral growth, and retention into templates, touchpoints, and routines the team can execute consistently
Create the data-driven foundation and ensure the right tooling, metrics, and dashboards exist to make performance and account health visible and actionable for CSMs, managers, and leadership
Build the infrastructure that allows the team to design, run, and scale referral growth experiments faster with better insights across different school contexts
Improve cross-functional execution by clarifying handoffs and reducing operational gaps across Success, Growth, Sales, Product, Ops, and Clinical
Stay close to counselors and CSMs, synthesize qualitative and quantitative inputs, and ship practical workflows and process improvements
3–5 years of professional experience, ideally including a combination of top-tier consulting and early-stage BizOps, GTM Ops, or startup experience; background in Sales, Customer Success, or Growth is a plus
Track record of building 0-to-1 operating systems including playbooks, dashboards, pilots, or operating cadences built from scratch in a startup environment
Strong analytical skills and metrics-driven thinking — you use data to diagnose performance, identify risks and opportunities, and inform decisions
Able to own ambiguous workstreams end-to-end and translate goals into execution through experimentation, clear communication, and iteration
Operationally excellent — clear communicator with a logical mind who gets things done and takes full ownership of outcomes
Thrives in ambiguity, spots non-obvious patterns, and drives quickly to root causes and action
Mission-driven and energized by improving access to mental health care for kids
Direct impact on kids' mental health access — this work is meaningful
Greenfield opportunity to build something from the ground up, with leadership support and a clear growth path
Small, experienced team that moves fast and takes the work seriously
Competitive compensation, benefits, and equity
Marble offers competitive compensation for a founding team member taking on a high-ownership, high-impact role. Compensation includes a base salary, equity, and full benefits.
Base salary range:
$140,000 – $170,000
Skills Required
- 3-5 years of professional experience
- Experience in consulting and early-stage BizOps or GTM Ops
- Track record of building operating systems from scratch
- Strong analytical skills and metrics-driven thinking
- Excellent operational and communication skills
Marble Health Compensation & Benefits Highlights
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Healthcare Strength — Health coverage includes medical, dental, vision, and explicit mental‑health support referenced across company materials and postings.
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Leave & Time Off Breadth — Time‑off policies feature unlimited PTO, paid holidays, and periodic company‑wide breaks.
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Equity Value & Accessibility — Equity/stock options are emphasized across job posts and materials, including language about “meaningful equity” and an ownership mindset.
Marble Health Insights
What We Do
Marble Health is building the operating system for youth mental health. A platform that connects schools, therapists, health plans, and families - who all have incentives to provide truly effective care to kids struggling with their mental health. Our mission is simple but ambitious: make it dramatically easier for young people to get the mental health care they need, and provide the products that make that care truly effective - ultimately enabling a happier & healthier generation of young people. We’re reimagining how care can work when all the people who want to help are truly connected. Families, who are being devastated by this crisis; Schools, whose budgets are being affecting; Therapists, who want to help but struggle with the complexities of our healthcare system; and Insurance payers, who are paying the price when kids don't receive care. They all have incentives to fix this problem, but historically have been completely siloed. We're changing that. And we're not stopping there. We're also defining the new era of behavioral healthcare with AI at the center. We’re creating what we think of as a “therapist Ironman suite” — a set of AI-powered tools, support systems, coaching, and resources that make clinicians better at their work. We’re building AI capabilities to elevate care quality at scale, from assisting with documentation to providing real-time guidance during sessions. We’re exploring how AI can act as a therapy copilot for students themselves, giving them resources and support between sessions. By pairing a connected care network with cutting-edge AI, we’re aiming to set a new standard for how mental health care is delivered.
Why Work With Us
Our founders built unicorn behavioral health startup Headway, and our team shares a relentless drive, operational excellence, and a team-first mindset. We work closely with therapists, students, families, and schools — and are uniquely positioned to lead AI innovation in youth mental health care at scale.
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Marble Health Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
We have a 3-day in person office policy: Monday, Tuesday and Thursday.
