Forex CFD Account Manager - Multiple locations

Posted 8 Days Ago
Be an Early Applicant
Adelaide, South Australia, AUS
In-Office
75K-90K Annually
Junior
Fintech • Financial Services
The Role
Drive client acquisition and manage relationships for TMGM by promoting trading products, generating pipelines, delivering tailored solutions, and supporting clients on trading platforms. Monitor client activity, collaborate with internal teams, meet KPIs and revenue targets, and maintain market and competitor knowledge to grow accounts and improve retention.
Summary Generated by Built In

About the Company

TMGM is a global financial services provider at the forefront of online trading and investment solutions. We are proud to be the Official Regional Online Forex and Trading Partner of Chelsea FC in the Asia-Pacific region.

With a strong global presence and offices across four major Australian cities—Sydney, Melbourne, Adelaide, and Canberra—TMGM continues to expand its operations and deliver high-quality services to clients worldwide.

About the Role

We are seeking multiple Account Managers to join our growing team. This role is available in Sydney, Melbourne, Adelaide, and Canberra, with candidates able to nominate their preferred office location.

In this role, you will be responsible for driving client acquisition, managing client relationships, and promoting TMGM’s trading products and services. This is a performance-driven role with strong earning potential. Your role will involve the following:

Sales Growth:

  • Promote and sell TMGM products and services to support business growth
  • Identify new business opportunities and generate client pipelines
  • Prepare and present tailored solutions based on client needs and commercial requirements
  • Conduct basic competitor and market analysis to support sales activities

Client Service:

  • Manage and grow relationships with clients to support retention, satisfaction, and long-term partnerships
  • Act as the main point of contact between clients and internal technical and operations teams
  • Provide guidance and support on trading platforms and related services
  • Monitor client activity to identify opportunities for service improvement and account growth

Performance & Goal Orientation:

  • Maintain client records and sales tracking to support KPI and revenue targets
  • Maintain knowledge of company products and market developments
  • Support overall client satisfaction and account management activities

Requirements
  • Highly motivated individuals seeking to develop or advance their career in the Forex/financial services industry, with at least 1 year of relevant experience preferred
  • Previous experience in customer service, sales, outbound/inbound support, consulting, or other client-facing roles is advantageous
  • Strong communication skills with confidence in client engagement and adaptability to different audiences
  • Proactive and responsible approach to work, with strong problem-solving ability and attention to detail
  • Ability to work in a performance-driven environment with clear targets and objectives
  • Proficiency in English is required; additional Asian language skills (e.g. Mandarin, Thai, Vietnamese, Malay, Indonesian, Filipino) are highly regarded
  • Strong knowledge of financial markets, trading platforms, and related products

Benefits

Our Vision

At TMGM, our vision goes beyond providing a platform for trading; we aspire to empower our clients with the best trading conditions. We leverage industry-leading and cutting-edge innovative platforms to ensure that your trading experience is nothing short of exceptional. Our relentless commitment to research and development continually pushes the boundaries of liquidity and usability, giving you the tools you need to thrive in an ever-evolving financial landscape.

What We Offer

  • Salary range without commission would be AUD 75,000 -90,000 for a full-time-based position
  • Uncapped commission structure with strong earning potential
  • Career development opportunities within a global financial services organisation
  • Collaborative and supportive team environment
  • Exposure to financial markets and trading technology

If you are dedicated to a long-term financial career in this industry, TMGM provides the perfect platform for success. Regardless of your location, if you are eager to be part of our unique and growing team, seize this opportunity and apply now.

Skills Required

  • At least 1 year of relevant experience in Forex/financial services preferred
  • Previous customer-facing experience (customer service, sales, outbound/inbound support, consulting)
  • Strong communication skills and confidence in client engagement
  • Proactive, responsible approach with strong problem-solving ability and attention to detail
  • Ability to work in a performance-driven environment with clear targets and objectives
  • Proficiency in English
  • Additional Asian language skills (Mandarin, Thai, Vietnamese, Malay, Indonesian, Filipino)
  • Strong knowledge of financial markets, trading platforms, and related products
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The Company
HQ: Sydney, New South Wales
500 Employees
Year Founded: 2013

What We Do

TMGM is a global online trading platform that takes pride in being Chelsea FC's Official Regional Online Forex and Trading Partner in the Asia Pacific region. Our platform empowers investors to manage their investment portfolios efficiently, providing access to various products, including Forex, Shares, Precious Metals, Energies, Indices, and Futures. At TMGM, we simplify direct CFD trading through a sophisticated online platform, offering advanced technology, unparalleled support, and an innovative structure that allows traders to focus on making informed investment decisions while we handle the rest. Established in 2013 with headquarters in Sydney, TMGM has earned its reputation as a trusted CFD trading provider. With over 500 employees across three continents, the #TMGM Family is continually growing. At TMGM, we don't just offer jobs; we provide opportunities to shape careers and build futures. Our dedication to excellence and innovation creates an empowering work environment where your skills are valued, and your aspirations are encouraged. If you're excited about joining TMGM, explore our websites for more insights and opportunities. We look forward to welcoming you to the TMGM family.

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