Foreign trade analyst

What we offer

Explore a world of opportunities with us. Look ahead with us and help shape innovative solutions to make our world more sustainable and life healthier, more vibrant and more comfortable. At Evonik, you have the chance to explore, thrive, and grow alongside 33,000 colleagues. Among attractive career paths and high-quality development programs, we not only offer performance-based remuneration and occupational health benefits but also hybrid and flexible working environments with #SmartWork. Bring your fresh perspective, develop your strengths, break out your mold, and find a career that fits your dreams with us.

Click on the link below to learn what our employees have to say about Evonik:
https://careers.evonik.com/en/about/meet-the-team/

RESPONSIBILITIES

• Carry out standard customer service activities and handle simple customer enquiries.
   
• Make calls (by telephone or in person) to allocated existing or potential customers to establish contact and build rapport.
   
• Interview the customer, using a simple standard sales script, to clarify the customer's requirements.
   
• Ensure that basic customer details held in the system are accurate and make notes of follow-up actions that have been promised, together with notes of actions taken during each sales call.
   
• Organize own work schedule each day in line with changing priorities.
   
• Use standard office software to carry out basic formatting on letters, memoranda and routine reports.

REQUIREMENTS

• Secondary / Intermediate + (5 GCSE)
   
• Sound experience and understanding of straightforward procedures or systems.
   
• Uses clear and effective verbal communications skills with guidance (but not constant supervision) to express ideas, request actions and formulate plans or policies.
   
• Works with guidance (but not constant supervision) to develop appropriate plans or perform necessary actions based on recommendations and requirements.
   
• Works with guidance (but not constant supervision) to plan, organize, prioritize and oversee activities to efficiently meet business objectives.
   
• Supports business processes with guidance but not constant supervision by understanding and effectively using standard office equipment and standard software packages.
   
• Applies understanding of the business environment and objectives to develop solutions with guidance but not constant supervision.
   
• Conducts research and analyzes data with guidance (but not constant supervision) in order to develop a comprehensive understanding of customer and market conditions that enables maximum return on investments.
   
• Works with guidance (but not constant supervision) to develop, monitor, interpret and understand policies and procedures, while making sure they match organizational strategies and objectives.
   
• Uses an understanding of numerical concepts to perform mathematical operations such as report analysis with guidance (but not constant supervision).
   
• Works under guidance (but not constant supervision) to acquire, organize, protect and process data to fulfill business objectives.
   
• Works under guidance (but not constant supervision) to analyze data trends for use in reports to help guide decision making.

Your Application
 

To ensure that your application is proceeded as quickly as possible and to protect the environment, please apply online via our careers portal. Further information about Evonik as Employer can be found at www.evonik.com/en/careers.html. 

Please address your application to the Talent Acquisition Manager, stating your earliest possible starting date and your salary expectations.

Your Talent Acquisition Manager:

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