Exceptional Hospitality Starts with You
Picture yourself brightening someone’s day. When you join our Hotels team, that’s exactly what you’ll do every time you come to work! As a Food & Beverage Waiter, you’re not just providing food and drink service – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.
ResponsibilitiesHere's what you'll do during a typical day:
- -Greet the guests in a friendly and courteous manner and explained any specials and/or restaurant promotions for guests awareness
-Record the details of the order from guests, repeating the order to the guest to check for accuracy
-Manage guest queries in a friendly, timely, and efficient manner
-Serve Alcoholic/non-Alcoholic beverages in conjunction with licensing/liquor regulations for residents and non-residents
-Replenish beverages as necessary and check with guests for over all satisfaction.
-Ensure knowledge of menu and all products
-Must have a full knowledge of food and beverage preparation, service standards, guest relation and etiquette
-Ability to remember, recite and promote the variety of menu items.
-Ability to keep up table maintenance during the service.
-Ability to transport large trays weighing up to 40 lbs, through crowded room on a continuous basis throughout the shift.
-Ability to operate a keyboard and learn Point of Sale procedures to pre-check order and close out the check.
-Check stations before, during and after shift for proper set-up and cleanliness.
-Follow correct reporting procedures if faced with issues
-Ensure Food and Beverage orders are of a consistently good standard and delivered in a timely manner
-Monitor the quality food and beverage being served on the table.
-Practice Hilton Grooming standards including uniform dress code, cleanliness and personal hygiene
Comply with hotel security, fire regulations and all health and safety legis
What It Takes to Make the Stay
At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member:
A passion for spreading the light and warmth of Hospitality. Acting with Integrity and always doing the right thing. Inspiring others through Leadership. A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.
Skills Required
- Knowledge of food and beverage preparation, service standards, guest relations, and etiquette
- Knowledge of menu items and food and beverage products
- Ability to remember, recite, and promote menu items
- Ability to transport trays weighing up to 40 pounds continuously throughout the shift
- Ability to operate a keyboard and learn point-of-sale procedures
- Ability to comply with alcohol licensing, hotel security, fire, health, and safety regulations
- Ability to maintain cleanliness, personal hygiene, and grooming standards
Hilton Compensation & Benefits Highlights
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Wellbeing & Lifestyle Benefits — Go Hilton provides heavily discounted hotel stays for team members and extends access to family and friends, with up to 110 discounted nights and rates as low as $40 in some cases. Additional wellbeing resources include an Employee Assistance Program, mental-health support, caregiving resources, and programs like Thrive and sabbaticals.
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Retirement Support — A 401(k) is offered with a company match of 100% on the first 3% of eligible pay plus 50% on the next 2%. This structure provides meaningful employer support for long‑term savings.
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Parental & Family Support — New parents receive 4 weeks of fully paid parental leave, with birthing parents receiving an additional 8 weeks for a total of 12 weeks. Support extends to adoption assistance up to $10,000 per eligible child and resources for caregiving.
Hilton Insights
What We Do
Hilton (NYSE: HLT) is a leading global hospitality company with a portfolio of 22 world-class brands comprising nearly 7,300 properties and more than 1.1 million rooms, in 123 countries and territories. Dedicated to fulfilling its founding vision to fill the earth with the light and warmth of hospitality, Hilton has welcomed more than 3 billion guests in its more than 100-year history, earned a top spot on Fortune's 100 Best Companies to Work For list and been recognized as a global leader on the Dow Jones Sustainability Indices for six consecutive years. Hilton has introduced several industry-leading technology enhancements to improve the guest experience, including Digital Key Share, automated complimentary room upgrades and the ability to book confirmed connecting rooms. Through the award-winning guest loyalty program Hilton Honors, the more than 165 million members who book directly with Hilton can earn Points for hotel stays and experiences money can't buy. With the free Hilton Honors app, guests can book their stay, select their room, check in, unlock their door with a Digital Key and check out, all from their smartphone. Visit stories.hilton.com for more information, and connect with Hilton on Facebook, Twitter, LinkedIn, Instagram and YouTube.
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