This is a temporary position.
The assignment duration is through September 9, 2027.
JOB SUMMARY
The FLEX Manager, Business Transformation Office (BTO) - Deployment supports enterprise transformation initiatives by translating strategy into execution and driving successful deployment outcomes. This role partners across technology, operations, and business teams to coordinate implementation activities, manage risks and dependencies, support stakeholder engagement, and ensure organizational readiness.
The position is responsible for developing execution plans, monitoring progress against milestones, facilitating cross-functional alignment, and communicating key updates to stakeholders and leadership. Success in this role requires strong project and program management capabilities, the ability to influence without direct authority, and experience supporting complex initiatives in a matrixed environment.
As a FLEX role within the Business Transformation Office, this position is focused on delivering defined deployment objectives over a fixed time horizon while supporting business adoption, operational readiness, and execution excellence.
CANDIDATE PROFILE
Education and Experience
Required
- Bachelor's degree from an accredited university.
- Minimum five (5) years of professional experience in business transformation, deployment, implementation, project management, program management, change management, or related functions, demonstrating progressive career growth and a consistent record of strong performance.
- Demonstrated experience leading or supporting complex, cross-functional initiatives within large, matrixed organizations.
- Project and program management capabilities with accountability for delivering business outcomes.
- Proven ability to influence without direct authority and build effective partnerships across stakeholder groups.
- Excellent written and verbal communication skills, including development of executive and leadership-level presentations, status reporting, and stakeholder communications.
- Experience identifying risks, managing dependencies, and driving execution across multiple workstreams.
Preferred
- Exposure to global or multi-region programs and cross-functional teams.
- Familiarity with project management, reporting, and collaboration tools.
- Experience supporting business readiness, change management, training, or adoption efforts associated with large-scale initiatives.
CORE WORK ACTIVITIES
Transformation & Deployment Leadership
- Support assigned business transformation initiatives or deployment workstreams from planning through stabilization.
- Translate enterprise strategy into actionable execution plans, milestones, and success metrics with guidance from leadership.
- Support alignment across technology, operations, and business teams to ensure coordinated delivery.
- Communicate objectives, progress, risks, and outcomes clearly to stakeholders at multiple levels.
Planning, Governance & Execution Management
- Develop and manage detailed execution plans, wave sequencing, and readiness criteria.
- Operate within established governance frameworks, proactively identifying risks, dependencies, and mitigation actions.
- Prepare executive ready‑ materials, decision documents, and concise status communications for leadership forums.
- Escalate issues with clear recommendations and options, consistent with Manager decision authority.
Readiness, Enablement & Change Support
- Support readiness and onboarding efforts for impacted teams and operating units.
- Partner with change, learning, and functional teams to support adoption and sustained performance.
- Develop and deliver enablement materials, deployment guidance, and communications to support understanding and execution.
- Reinforce standard processes and expectations across regions and stakeholder groups.
Activation, Stabilization & Reporting
- Support go live and activation activities, ensuring readiness and execution discipline.
- Monitor early performance and stabilization indicators, driving issue resolution and transition to steady‑state support.
- Track progress against milestones and KPIs; synthesize data into clear insights and narrative reporting.
- Deliver consistent, accurate updates through established communications channels.
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
About UsSkills Required
- Bachelor's degree from an accredited university
- At least five years of professional experience in business transformation, deployment, implementation, project management, program management, change management, or related functions
- Experience leading or supporting complex, cross-functional initiatives within large, matrixed organizations
- Project and program management capabilities with accountability for delivering business outcomes
- Ability to influence without direct authority and build partnerships across stakeholder groups
- Excellent written and verbal communication skills, including executive presentations, status reporting, and stakeholder communications
- Experience identifying risks, managing dependencies, and driving execution across multiple workstreams
- Exposure to global or multi-region programs and cross-functional teams
- Familiarity with project management, reporting, and collaboration tools
- Experience supporting business readiness, change management, training, or adoption efforts for large-scale initiatives
Marriott International Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Marriott International and has not been reviewed or approved by Marriott International .
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Retirement Support — Retirement programs include a 401(k) with a company match and related financial wellness resources seen as competitive. This support is complemented by savings tools that reinforce long-term financial security.
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Healthcare Strength — Health coverage offers flexible medical plans, disability and life insurance, and access to mental health and wellness resources. Short-term disability and basic life coverage are described as included for many full-time hourly roles.
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Wellbeing & Lifestyle Benefits — Travel and lifestyle perks include substantial hotel, food and beverage, spa, retail, and golf discounts for employees and families. Additional programs like tuition assistance and wellness initiatives reinforce non-cash value.
Marriott International Insights
What We Do
Marriott International, Inc. is based in Bethesda, Maryland, USA, and encompasses a portfolio of more than 7,500 properties in 30 leading hotel brands spanning 132 countries and territories. Its heritage can be traced to a root beer stand opened in Washington, D.C., in 1927 by J. Willard and Alice S. Marriott. Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws. Community Guidelines: We reserve the right to remove without any notice content that we determine in our sole discretion is offensive or illegal, contains personally identifiable information, trademarks or copyrights belonging to a third party, advertises a third party’s products or services, or is otherwise inappropriate. Application Tips: We encourage job seekers to protect themselves from email and recruiting scams. Please note: 1) We do not accept applications via email or fax; 2) We never ask for money as part of the application process; 3) We only contact job applicants from approved email domains. Please find more information about Marriott International’s job application process and approved email address domains here: http://www.careers.marriott.com/tips-for-applying/
