As a FJW Senior Specialist, you will oversee the facilitation of all Fine Jewelry & Watches (FJW) to optimize product quotas by performing the following duties. This is a production based role. If you are an experienced FJW expert with a passion for sustainable fashion, this could be the perfect match!What You Get To Do Every Day
Execute all aspects of the authentication process by accurately identifying colored stones and diamonds using GIA evaluation techniques as well as testing procedures used to determine precious metal purity.
Research fair market value and market demand of branded and unbranded jewelry.
Set list prices for branded and unbranded jewelry with direction and final approval from the Gemology and/or Jewelry Authentication team.
Assist is training all new Sr. Specialists hired.
QC product from Specialists when being challenged on harder pieces.
Help manage the product sort on all received items.
Adhere to first in, first out methodology to ensure all consignments are prioritized and product flows according to plan.
Manage process flow of items awaiting price approvals.
Evaluate, authenticate, and price highest risk jewelry within the FJW room (larger gemstones, engagement rings).
Gem identification experts to answer any questions for the rest of the team.
Provide training, tips/tricks, and presentations on all difficult gemstones.
Assist in the authentication process by locating brand identifiers (holograms, date codes, authenticity cards, and hallmarks) and evaluating quality of materials and construction
What You Bring To The RoleMinimum Requirements
7+ years of fine jewelry & watch experience with some GIA classwork in lieu of GIA Certification
Experience with Diamonds required (selling, grading, pricing)
Experience with colored stones required (identification, pricing)
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence
Ability to speak effectively before groups of customers or employees of the organization
Preferred Requirements
GG certification from GIA preferred
Appraisal experience preferred
$50 in monthly food credits to apply to snacks and meals that are available for purchase on site
Employee Stock Purchase Plan
401K with Company Match
Medical, Dental & Vision Insurance
Paid Parental Leave
9 Paid Company Holidays
Flexible Time Off (With Manager Approval)
State of the art, climate-controlled warehouse facility
Find out more about our Benefits here.
The RealReal is the world’s largest online marketplace for authenticated, resale luxury goods, with 37 million members. With a rigorous authentication process overseen by experts, The RealReal provides a safe and reliable platform for consumers to buy and sell their luxury items. We have hundreds of in-house gemologists, horologists, and brand authenticators who inspect thousands of items each day. As a sustainable company, we give new life to pieces by thousands of brands across numerous categories—including women's and men's fashion, fine jewelry and watches, art, and home—in support of the circular economy. We make selling effortless with free virtual appointments, in-home pickup, drop-off, and direct shipping. We handle all of the work for consignors, including authenticating, using AI and machine learning to determine optimal pricing, photographing and listing their items, as well as shipping and customer service.
The RealReal is committed to providing an equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or expression, or Veteran status. We will consider qualified applicants for a position regardless of arrest or conviction records. At TRR, People Come First. That’s why diversity and inclusion are vital to our priorities as an equal opportunity employer. You can read about our Diversity Equity and Inclusion program here.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The employee is regularly required to sit; use hands to finger, handle, or feel and talk or hear. The employee is occasionally required to stand; walk; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; and taste or smell. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
Skills Required
- 7+ years of fine jewelry and watch experience (GIA classwork acceptable in lieu of certification)
- Experience with diamonds (selling, grading, pricing)
- Experience with colored stones (identification, pricing)
- Ability to read and interpret safety rules, operating and maintenance instructions, and procedure manuals; write routine reports and correspondence
- Ability to speak effectively before groups of customers or employees
- GG certification from GIA
- Appraisal experience
The RealReal Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about The RealReal and has not been reviewed or approved by The RealReal.
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Healthcare Strength — Health coverage offers multiple medical, dental, and vision options plus mental‑health resources, alongside employer HSA contributions under high‑deductible plans. This breadth is often seen as relatively strong compared with base pay.
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Parental & Family Support — Paid parental leave, additional disability pay for birthing parents, and inclusive fertility benefits covering diverse paths to family building create a robust family support offering. This can be a differentiator for employees prioritizing family planning.
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Equity Value & Accessibility — An employee stock purchase plan with a meaningful discount is broadly accessible, including to part‑time employees. This access to ownership can enhance total rewards for those who participate.
The RealReal Insights
What We Do
The RealReal is the world’s largest online marketplace for authenticated luxury retail. With a rigorous authentication process overseen by experts, The RealReal provides a safe and reliable platform for consumers to buy and sell their luxury items. We have 150+ in-house gemologists, horologists and brand authenticators who inspect thousands of items each day.
Why Work With Us
We are looking for smart and talented people who are creative, enjoy working in a fast-paced environment, and want to be part of a team that is reinventing the digital marketplace as you know it!
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