A clear route into a career in tech
At clearer.io, we’re helping eCommerce brands grow through smarter technology, better customer experiences, and innovative tools used by businesses around the world.
We’re now looking for a motivated, tech-curious school leaver to join us as a First Line Support Analyst — an entry point into the tech industry designed for those ready to start building real-world skills from day one.
This role offers a practical alternative to university, combining hands-on experience with a recognised qualification and clear career progression.
What you’ll gain
A competitive apprenticeship salary
A Digital Support Technician Level 3 qualification
Experience working in a fast-growing global SaaS business
The opportunity to develop technical, problem-solving, and communication skills
A structured path into long-term roles within the business
Over the past three years, apprentices who have joined clearer.io have successfully completed their qualifications and progressed into full-time roles, continuing to grow within the company.
Your role
Customer support and communication
Troubleshooting and problem-solving
Working alongside technical teams and developers
Understanding how a global SaaS business operates
As a First Line Support Analyst, you’ll be the first point of contact for our customers, helping them get the most from our products and resolving issues efficiently.
You’ll build practical experience in:
Benefits at clearer.io
Private Medical Insurance
and many perks including a paid day off on your birthday!
Skills Required
- School leaver ready to begin a tech career
- Motivated and tech-curious attitude
- Willingness to undertake Digital Support Technician Level 3 apprenticeship
- Customer support, troubleshooting, and communication skills or aptitude to develop them
What We Do
At Clearer.io, we’re on a mission to simplify and supercharge ecommerce success. Formerly known as AppHub, we’ve evolved our identity to better reflect our commitment to clear, fast, and impactful solutions for growing online businesses. We provide cutting-edge tools designed to optimize the entire shopping journey, from customer acquisition to conversion and beyond. By empowering ecommerce brands with user-friendly technology, actionable insights, and dedicated support, we help businesses streamline their operations and grow with confidence. Our vision is straightforward: make ecommerce tools that are powerful yet simple, flexible yet reliable. We’re here to make things clearer—so businesses can focus on what they do best: delivering great products and experiences to their customers. Let’s build a brighter future for ecommerce, together
