Jobs at clearer.io

Entry-level apprenticeship providing first-line customer support for a global SaaS product. Handle customer enquiries, troubleshoot issues, collaborate with technical teams, and develop communication and problem-solving skills while earning a Digital Support Technician Level 3 qualification and working toward long-term roles in the company.

As a Product Manager at Clearer.io, you will lead the strategy, roadmap, and outcomes for REVIEWS.io, utilizing AI tools to prototype solutions, validate ideas, and collaborate cross-functionally to align product direction with merchant needs.

Turn design concepts into responsive, accessible, and scalable front-end experiences: build and maintain Webflow sites and component libraries, integrate APIs, optimize performance and accessibility, collaborate with designers, contribute to design systems, and improve front-end workflows and quality.

The Product Marketing Manager will develop Clearer's market narrative, lead go-to-market strategies, create customer enablement content, and perform customer and market intelligence activities.

Manage a large pooled book of eCommerce merchants using AI tooling to prioritize outreach, prevent churn, qualify expansion leads, run consultations, and deliver one-to-many engagement like webinars and campaigns to drive net retention.

Manage a large pooled portfolio of eCommerce merchants to protect retention and source expansion. Triage inbound signals via shared inbox and AI tools, run value consultations, book escalations, and execute one-to-many engagement like webinars and campaigns to drive feature adoption and Net Retention.

Manage and grow agency and referral partnerships to drive revenue and lead generation. Identify prospects, develop value propositions, negotiate agreements, deliver training and demos, run webinars/workshops, and support partners with sales and technical information to expand business opportunities.

Support the Search & Discovery product by gathering merchant feedback and data, writing requirement docs, tracking feature adoption, performing market research, and coordinating cross-functional execution to improve search, discovery, and merchant experience for Shopify stores.

Own end-to-end delivery of Search & Discovery features for Shopify merchants: translate merchant feedback and data into a prioritized roadmap, write specs/PRDs, collaborate with engineering, design, and merchant success, and drive features from spec to release.