First Line Manager

Reposted Yesterday
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Sandoz, CA, USA
In-Office
Senior level
Biotech • Pharmaceutical
The Role
Leads pharmaceutical sales operations and a team of Key Expert Specialists to achieve sales, productivity, performance, and development targets. Develops business plans, manages budgets and resources, coaches and develops staff, supports strategic brand planning, builds customer and key account relationships, gathers market intelligence, and ensures compliance, reporting, customer satisfaction, and adverse-event reporting. Requires strong specialty pharma knowledge, particularly oncology, biologics, or biosimilars.
Summary Generated by Built In

Job Description Summary

Responsible for driving the sales operations plan and for achieving agreed sales and broader performance targets for their part of the organization/specific product area. Develop an effective sales team through training and coaching or management of key commercial programs.

Job Description

Major accountabilities: 

  • Accountable for achieving own and team’s agreed sales, productivity , performance and development plans Targets.
  • Creates and executes business plans to drive achievement, and is responsible with the cross functional teams and Product manager for his/her brands’ strategic and tactical planning in line with the company strategic priorities and standards.
  • Works with the KESs team to maintain existing customers and to develop new business opportunities.
  • Manages and optimizes effective allocation of resources to deliver required business results.
  • Manages the team to achieve each area sales and optimized expense budgets.
  • Serves as a communication bridge from Senior Management to Key experts Specialists.
  • Leads a high-performing team of Key expert specialists; hires, trains and develops them as necessary; provides coaching and feedback to the team.
  • Manages through the team, the relationships with key accounts’ decision makers, key opinion leaders, patient associations; and other colleagues across business functions to achieve desired results.
  • Masters product knowledge and disease area knowledge; and coach the team on the same.
  • Gathers through self and team, the key competitors’ market data, pricing intelligence, key accounts etc.
  • Ensures Excellency in Customer Satisfaction and Customer Services.
  • Complete all reporting and administrative requirements in a timely and accurate manner.
  • Operates within Sandoz compliance, policies and procedures; and creates a culture that ensures all reports, direct and indirect, do the same.
  • Reporting of technical complaints / adverse events / special case scenarios related to Sandoz products within 24 hours of receipt.

What you will bring to the role:

  • Bachelor's degree in pharmacy.
  • 7+ Years of Sales experience including 3+ years in managerial level in Healthcare / Pharma / related Industry.
  • Specialty Business experience. (Oncology/Biologics, Biosimliar..etc)
  • Pre-launch/Launch experience is preferred.
  • Market Knowledge and Network is desirable.
  • Able to understand current changing dynamics of Pharmaceutical industry.
  • Good communication in English.

 Skills:

  • Analytical Skill.
  • Change Management.
  • Coaching.
  • Collaboration.
  • Commercial Excellence.
  • Complexity Management.
  • Compliance.
  • Ethics.
  • Healthcare Sector.
  • Leadership.
  • Management.
  • Mentorship.
  • Problem Solving Skills.
  • Professional Communication.
  • Team Work.

Why Sandoz?

Sandoz is the global leader in Biosimilar and Generic medicines, a segment of the healthcare industry that delivers 80% of the world’s medicines at 30% of the cost, touching the lives of more than 1 billion people across 100+ countries! While we are proud of our achievements, we have an ambition to do more, so that everyone can achieve the basic human right of access to good healthcare.


With investments in new development capabilities, production sites, new acquisitions, and partnerships, we have the opportunity to shape the future of Sandoz and help even more people gain access to low-cost, high-quality medicines, sustainably.


Our momentum is powered by an open, collaborative culture driven by our talented and ambitious colleagues, who, in return for applying their skills, experience an agile and collegiate environment with impactful careers, where diversity of thought is welcomed and where personal growth is supported! 


Join us, help us make healthcare fairer and faster.



Commitment to Diversity & Inclusion:

We are committed to building an outstanding, inclusive work environment and diverse teams representative of the patients and communities we serve.


#Sandoz

Skills Desired

Skills Required

  • Bachelor's degree in pharmacy
  • 7+ years of sales experience
  • 3+ years of sales management experience in healthcare, pharmaceutical, or related industries
  • Specialty business experience, such as oncology, biologics, or biosimilars
  • Pre-launch or product launch experience
  • Market knowledge and professional network
  • Understanding of changing pharmaceutical industry dynamics
  • Good English communication skills
  • Analytical, coaching, collaboration, leadership, management, mentorship, problem-solving, communication, teamwork, compliance, and change-management skills

Sandoz Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Sandoz and has not been reviewed or approved by Sandoz.

  • Healthcare Strength — Health, dental, vision, and prescription coverage are consistently described as core components across U.S. roles and materials. Feedback suggests the medical offering is broad and a standard pillar of the package.
  • Retirement Support — A 401(k) plan with a company match described as generous is commonly included for U.S. roles. This savings support is positioned alongside other primary benefits as part of total rewards.
  • Equity Value & Accessibility — Equity eligibility is noted for many positions and a global all‑employee share program is being introduced from 2026. These elements add upside beyond base salary and annual bonus.

Sandoz Insights

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The Company
HQ: Basel
17,135 Employees

What We Do

Sandoz is the global leader in generic and biosimilar medicines. ​ ​Our Purpose is to pioneer access to medicines for patients globally. We are on a mission to drive innovation in the healthcare industry by freeing up resources sustainably and responsibly while continuing to address global health challenges such as antimicrobial resistance.​ We are present in more than 100 countries and our medicines serve some 500 million people every year. We have two main global businesses: Generics - divided between standard generics and complex generics - and Biosimilars.

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