- Strong understanding of US Insurance background -Annuities.
- Requirement Gathering: Elicit, document and manage business and technical requirements.
- Prior experience of working in Agile and should be able to author the user story, Acceptance Criteria using JIRA.
- Industry expertise with key vendors to support new onboarding, platform maintenance and configuration, and ongoing enhancements including Firelight(Wizard and Forms), AN4 and Affirm etc.
- Extensive knowledge in product profiles, distributor profile, forms xml, in support of the various order entry platforms.
- Extensive familiarity with the DTCC record layouts, field definitions, and file types (position files, license, compensation).
- Experience with working with outside carriers/distributors/firms.
- Ability to flex between subject matter expertise, may take on project assignments outside of technology initiatives.
- Quick learner to get up to speed with MassMutual practices and industry position.
- Ability to consult internally to help MassMutual initiatives set direction regarding future capabilities.
- Direct representation for MassMutual at industry meetings qualified to spearhead working groups setting MassMutual direction driving initiatives forward.
- Ability to represent as a leader in both a business and technology capacity.
- Must be an industry expert for both carrier/distributors supporting both business & technology.
- May be escalation contact for key partner (internal & external) issues.
- Knowledge of both sides of the order entry process (Distributor and Carrier).
- Consult on escalated support issues and root cause analysis.
- External facing point of contact on escalated issues.
- Participation in industry working groups including attending sales meetings to talk about capabilities of services and be very active on behalf of MassMutual and provide information to business stakeholders on industry wide changes that could impact business to business services.
- Works without guidance on more complex projects.
- Works very closely with both business and technical stakeholders.
- Looks for and finds ways to improve the way we operate business.
- Document technical solutions (functional & non-functional).
- Assist other team members with understanding the business requirements.
- Operates independently on multiple project tasks.
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What We Do
With our world class Global Capability Centre (GCC) in the heart of Hyderabad, we at MassMutual are extending a nearly 170-year legacy of securing futures and protecting loved ones to Telangana, India in 2020. The Hyderabad GCC has been established to explore the global talent pool with an in-house team of experts in full-stack Development & Support, DevOps, Quality Assurance, Security & Cloud Engineering, Data Science and several other areas such as insurance, business, security, and operations.
Living Mutual has always been at the core of MassMutual’s purpose. Since 1851, MassMutual’s mutual way of life has been reflected in its various initiatives, be it Social Responsibility, Corporate Governance, or Diversity & Inclusion.
With the opening of our Hyderabad facility, you’ll not only get to work in our innovative, state-of-the-art Global Capability Centre, you’ll also be supported by colleagues in our global MassMutual community.
Spread across 73000+ square feet facility on the 7th floor of BSR IT SEZ, the Global Capability Center in Hyderabad can house more than 600 employees. Located at the heart of Financial District, the facility boasts of work class infrastructure and amenities, enabled by state-of-the-art technology and security systems. In-house gymnasium / aerobics center, yoga room, indoor games room, mothers’ / wellness room, 200+ seater cafeteria, high-rise & lounge seating are some of the amenities available for the employees. The SEZ facility will also provide common creche and eat-out restaurants in the building premises, once operational.
Join us now to collaborate with teams across the world on projects and initiatives that will contribute to the growth of MassMutual as a global financial services leader.
Why Work With Us
MassMutual is leading the financial services industry in digital enablement, and the new MassMutual
India Global Capability Center is a result of this effort. We are here to empower careers and help
people secure their futures through innovation and technology.
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