Intermex Wire Transfer is a dynamic, fast-paced, and innovative fintech specializing in remittances and financial products for underrepresented consumers. Since 1994, we have been a leader in the money transfer industry, connecting thousands of people with their families and communities. With a trusted network of retail locations and convenient online transfer options, we ensure our customers' money arrives exactly where and when they need it. At Intermex, we help consumers save while caring for what matters most.What you will do
Our Team Lead, Agent Sales Executive are responsible for maintaining and developing relationships with assigned area agents, including the day-to-day execution of FX investments, managing the ROI in order to achieve sales objectives and revenue goals in conjunction with the members in the field. Agent Sales Executives will also leverage other Intermex products and services to increase profits, agent transactions, and loyalty. This role is ideal for candidates who are success driven and enjoy working in a fast-paced and changing environment with a diverse team. Candidates should possess experience in telesales & analytical skills or related field and have excellent analytical skills.
What you bring
- Provide support and build strong relationships with current and new agents
- Monitor and negotiate day-to-day FX rates, commissions and customer fees to increase volume transactions
- Perform regular market analysis on competitors rates and pricings
- Facilitate exchange rate changes as suggested and requested by agents
- Support agents with transactions and provide resolutions to maximize customer satisfaction
- Partner with Field and Internal sales teams to increase volume and transactional revenue streams
- Strive to generate and increase transactions to maximize revenue
What you have
- Bachelors or Associate’s Degree in Finance, Economics, Business Administration or related fields
- 2 or more years’ experience in Sales or Customer Support roles
- Strong analytical and financial skills
- Proficiency in Excel and other MS Office software
- Create approach to decision making and escalation when needed
#IMXSE
Intermex Wire Transfer LLC. is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.
When accepting employment with Intermex Wire Transfer LLC., you authorize Intermex to conduct a background check as part of the hiring process. This includes a review of your criminal history, education, and employment history. You have the right to receive a copy of the background check report if you request it. This authorization is in accordance with the Fair Credit Reporting Act.
This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. Intermex Wire Transfer LLC. makes hiring decisions based solely on qualifications, merit, and business needs at the time.
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What We Do
At Intermex, the customer is at the center of everything we do. We use a proprietary financial technology that enables consumers to send money from the United States to 17 countries in Latin America and the Caribbean, including Mexico and Guatemala and four countries in Africa. We offer wire transfer and other money processing services to our customers through our network of 100,000 sending and paying agents located in all 50 states, the District of Columbia and Puerto Rico, and throughout Latin America and Africa. Remittance services are also available digitally through intermexonline.com. We were founded in 1994 and are headquartered in Miami, Florida with offices in Puebla, Mexico, and Guatemala City, Guatemala.
