Financial Operations Associate

Company Description

About Wolt 
Wolt is a Helsinki-based technology company that provides an online platform for consumers, merchants and couriers. It connects people looking to order food and other goods with people interested in selling and delivering them. To enable this, Wolt develops a wide range of technologies from local logistics to retail software and financial solutions – as well as operating its own grocery stores under the Yuho’s Supermarkt brand. Wolt’s products include Wolt+ (subscription service for customers), Wolt for Work (meal benefits and office deliveries for companies), Wolt Drive (fast last-mile deliveries for merchants) and Wolt Self-Delivery (service for merchant partners with their own delivery staff). Wolt’s mission is to make cities better by empowering and growing local communities. Wolt was founded in 2014 and joined forces with DoorDash in 2022. DoorDash operates in 29 countries today, 25 of which are with the Wolt product and brand.

So, why work at Wolt?
At Wolt, We’re About Getting Things Done.
You’ll probably enjoy it here if you like taking ownership, developing yourself and being around friendly, humble and ambitious people.
We work hard to make cities into better places, and it’s pretty cool seeing us grow every week. If you’re passionate about building things that just… work, Wolt might be for you. 
Our Commitment to Diversity, Equity & Inclusion
We want to have all sorts of people in our team – people like you and me, and people different from you and me. To be able to work with diverse teammates – when it comes to gender, age, ethnicity, life background, sexual orientation, political views, religion, or any other personal trait – we consciously aim to offer equal opportunity for everyone to work with us. This is because we believe diverse teams make the most thought-through decisions and build things in the most inclusive way.

Join us today to build Wolt together.

Role background

The role you are looking at is a part of Wolt Market - our very own grocery stores present on the Wolt-app. We deliver unprecedented convenience and world leading customer experience. People across multiple countries can order their groceries via Wolt Market on the Wolt application and have them delivered to their doorstep at lightspeed. With Wolt Market, our focus is to find the right products by being customer-oriented, offering the fastest delivery available and being the company that changes the future of grocery shopping.

What makes this role and team so special is our ‘service first’ approach to the job - we enjoy creating strong communication loops with the wider business, so that bottlenecks are minimized and that things get done quickly and efficiently.

We are transforming how we manage vendor payments and accounting for Wolt Market. As we continue to scale, we’re looking for a driven individual with supply chain & finance understanding to own vendor payments end-to-end. This is an exciting opportunity to join in a newly established role within Wolt Market and drive impact and change within the local team. 

In this role you can expect to have a wide range of touchpoints within the team. You’ll be working with Supply Chain (Inventory Management & Store Operations), Central Finance & Accounts Payable team for accurate and timely vendor payments(accounts payable) and inventory receivable, local compliance, and reporting while assisting the vendors with invoicing-related inquiries, such as payment follow-ups.

Wolt Market works directly with several vendors who are key partners to make Wolt Market a delightful experience for customers. In this role you’ll ensure to maintain a great relationship with our vendors from a supply chain and financial perspective. 

#LI-JB2

Job Description

Financial tasks

• Represent Wolt Market to our vendors on invoicing and payment topics. 

• Work closely with the central accounts payable & inventory receivable team to ensure we are on track with payment SLAs and identify ways to improve the accuracy and speed of vendor payments. Intervene(hands-on) where necessary to ensure payments are executed correctly.

• Issue invoices to Wolt Market’s vendors and track receivables for campaign rebates, advertising and other vendor collaborations

• Vendor communication & relationship management on invoicing: Work closely with vendors to increase compliance with Wolt guidelines to ensure fast and accurate payments. 

• Conduct deep dives to closely monitor 3-way matching(Ordered to vendors vs received in Wolt-Market stores vs Invoiced by vendors) process. Manage dispute resolution on invoicing issues with vendors to ensure we pay accurately and provide transparency on these topics to internal teams and vendors. 

• Work closely with technology teams to continuously improve Procure-to-Pay (P2P) processes end to end and further automate vendor invoice & payment processes. 

• Vendor payments end-to-end ownership including Goods Receipt/Invoice Receipt (GRIR) processes and strategies to ensure accurate financial reporting, prompt supplier payments, and the identification of business risks and deviations.

• Maintain key internal relationships with all stakeholders to ensure we are quick to resolve any financial and invoicing issues.

Supply chain tasks

• Forecast demand and place purchase orders with vendors to ensure best-in-class availability of goods and efficient shrinkage management

• Monitor and analyze vendor service level and supply chain performance to ensure SLA compliance and highest standard for Wolt Market customer experience, including identification of development opportunities in supply chain performance

Qualifications

• 1.5-3 years of experience from a role with financial or supply chain responsibility

• Preferred understanding and knowledge from grocery retail - otherwise key account management, commercial, finance and supply chain. 

• Demonstrable experience of autonomous problem-solving in a fast-paced environment.

• Knowledge of finance, Accounts Payable processes, and NetSuite is an advantage but not mandatory.

• Comfortable in undertaking both hands-on daily tasks as well as impacting bigger picture projects and roadmaps.

• Excellent MS Excel skills (Vlookups, pivot tables, power query and other general formulas) 

• Fluency in English, both spoken and written, is a must-have. Fluency in Finnish is an advantage.

• Eligible to work in EU

Additional Information

If you are excited about working in a high-growth environment, taking ownership, and being part of an extremely ambitious team redefining grocery shopping, then click below to apply and get the conversation going!
We will be reviewing applications on an on-going basis, so if this sounds like an opportunity you want to pursue, apply today!
If you have any further questions about the position before submitting an application, you can turn to: [email protected]
Please note that we do not accept applications coming through email due to GDPR. Make sure to apply through our careers page!