Financial Crime Compliance Quality Assurance Lead

At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions, enabling the communities we support to grow and succeed in the right ways, all more confidently and more often—that’s what we call the courage to thrive.   We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive. Try new things, learn new skills and discover what you excel at—all from Day One.

As a wholly owned subsidiary of U.S. Bank, Elavon is committed to building the platforms and ecosystems that help over 1.5 million customers around the world to achieve their financial goals—no matter what they need. From transaction processing to customer service, to driving innovation and launching new products, we’re building a range of tailored payment solutions powered by the latest technology. As part of our team, you can explore what motivates and energizes your career goals: partnering with our customers, our communities, and each other.

We actively uphold transparent and fair hiring practices that support individual opportunity, inclusive culture, and career mobility across all levels of our organisation.

We offer meaningful opportunities for growth, a culture of inclusion, and a strong commitment to transparency and integrity in everything we do.

Role Overview

We are seeking an experienced Financial Crime professional to join our Compliance Quality Assurance (CQA) team. This role is responsible for conducting independent quality assurance reviews and compliance monitoring activities across Financial Crime processes to assess adherence to applicable regulatory requirements, internal policies, procedures, and standards.

The successful candidate will provide effective challenge and oversight of the control environment, assess compliance with Financial Crime regulatory obligations, identify opportunities for improvement, and support the continuous enhancement of the Compliance Quality Assurance framework. The role requires strong Financial Crime expertise, sound judgement, analytical skills, and the ability to engage effectively with stakeholders across Compliance, Operations, Risk, and Business teams.

Key Responsibilities

• Conduct independent quality assurance reviews and compliance testing across Financial Crime activities.
• Assess adherence to applicable regulatory requirements, internal policies, procedures, and standards.
• Evaluate the effectiveness of controls supporting Financial Crime compliance obligations.
• Identify control weaknesses, process gaps, regulatory compliance risks, and areas for improvement.
• Perform thematic reviews, trend analysis, and root cause assessments.
• Prepare clear and concise reports and communicate findings to stakeholders.
• Track and validate remediation activities resulting from quality assurance reviews.
• Support governance and reporting activities through meaningful management information and analysis.
• Partner with Compliance, Operations, Risk, and Business stakeholders to strengthen regulatory compliance and the overall control environment.
• Contribute to the continuous enhancement of compliance quality assurance methodologies, testing approaches, and monitoring frameworks.

Required Experience

• Significant experience in Financial Crime Compliance (AML, KYC, Sanctions, Customer Due Diligence, Enhanced Due Diligence, Transaction Monitoring, or related disciplines), Compliance Monitoring, Quality Assurance, Risk, or Internal Audit.
• Strong understanding of Financial Crime regulations, customer due diligence requirements, sanctions obligations, and KYC refresh processes.
• Experience performing quality assurance reviews, control testing, compliance monitoring, or assurance activities.
• Strong analytical, investigative, and problem-solving skills.
• Excellent written and verbal communication skills.
• Ability to influence and build effective working relationships across multiple stakeholder groups.

Desired Qualifications

• ACAMS, ICA, or equivalent professional qualifications.
• Experience working within a large financial institution.
• Experience interpreting regulatory expectations and translating them into practical control assessments.

What You'll Bring

You are a detail-oriented and independent professional with a passion for regulatory compliance, strengthening controls, and improving processes. You are comfortable challenging established practices, identifying emerging risks, and communicating observations clearly and constructively. Most importantly, you understand the critical role Compliance Quality Assurance plays in providing independent oversight, promoting adherence to Financial Crime regulatory requirements, and ensuring an effective and sustainable control framework.

Location expectations  
This role requires working from a U.S. Bank location three (3) or more days per week. 

Accessibility

We are committed to providing an inclusive and accessible recruitment experience. If you need adjustments at any stage of the application or hiring process, please contact your recruiter for guidance and support.

Total Rewards

U.S. Bank is committed to fair, equitable, and transparent compensation practices in line with local regulatory and legal requirements. Our total rewards approach is designed to attract, retain, and support top talent while ensuring equal pay for work of equal value.

We offer a market-competitive compensation package that includes:

• Clearly defined salary ranges aligned with industry benchmarks and internal equity standards.

• Performance-based incentives for eligible employees (as defined by relevant plan rules), awarded through transparent, objective criteria that recognize both individual and company performance.

• Inclusive equitable benefits that are accessible to all employees and focused around our 3 main pillars of financial wellbeing, health & wellness).

• Continuous development opportunities including training, education support, and career progression pathways based on inclusive and transparent criteria.

• Employee recognition programs that celebrate achievements and milestones for all.

We regularly review our compensation and benefits to ensure they remain competitive, inclusive, and responsive to employee needs and market trends. Further details of the compensation package will be provided upon application.

We encourage candidates to explore the full value of our offer, including monetary and non-monetary benefits, at Employee benefits and development | U.S. Bank | Elavon.

Closing Date

Posting may be closed earlier due to high volume of applicants.

We aim to provide timely updates throughout the process and encourage early applications to ensure consideration.