ABOUT EVERNORTH:
Evernorth℠ exists to elevate health for all, because we believe health is the starting point for human potential and progress. As champions for affordable, predictable and simple health care,
we solve the problems others don’t, won’t or can’t.
Our innovation hub in India will allow us to work with the right talent, expand our global footprint, improve our competitive stance, and better deliver on our promises to stakeholders. We are passionate about making healthcare better by delivering world-class solutions that make a real difference.
We are always looking upward. And that starts with finding the right talent to help us get there.
Chargeback – Manager
Position Summary & Key Responsibilities
The primary focus of this position is to Lead the team and provide Supervisory support to the chargeback admin team. This role is responsible for ensuring operational excellence, delivering data-driven insights, and driving strategic financial initiatives that align with business goals.
- Working knowledge of Accounts Receivable processes in a B2B environment
- Accurately compile and process vendor payments and adjustments against open Accounts Receivable
- Manage cash and adjustment tracking logs
- Identify and correct inaccurate payment or adjustment submissions
- Collection of aged items
- Prepare End of Month and other finance reports.
- Works collaboratively on projects to identify solutions and process improvements
- Other duties as assigned
Leadership Competencies
- Lead and manage a team performing chargeback and Cash posting tasks that include reviewing the activities and ensuring timely and high-quality execution.
- Partner with business/functional leaders to deliver actionable insights that inform investment and resource allocation decisions.
- Identify and implement process optimization strategies while maintaining operational stability.
- Collaborate with cross-functional teams to align team objectives with broader business goals.
- Mentor junior analysts, fostering a culture of continuous improvement and analytical excellence.
Skills & Competencies
- Knowledge of supplier contracts and chargeback processes preferred
- Excellent verbal and written communication skills
- Strong analytical and problem-solving skills
- Ability to manage timelines and meet vendor specific deadlines
- Experience analyzing data
- Advanced Excel skills and the Advanced Excel skills, including VLookup, Lookup formulas and creation of pivot tables
- Modern ERP Software (SAP and Oracle) experience required (Exposure to SAP Vistex / Oracle ChRM (Channel Revenue Management) would be an added advantage)
- Knowledge of Microsoft Office products
- Proven ability to lead cross-functional initiatives and drive strategic outcomes.
- Proven ability to lead teams effectively and providing thought leadership as subject matter expertise.
- Strong organizational skills and attention to detail.
Education & Experience
- Bachelor’s degree in finance or a related field (master’s degree or MBA Finance preferred)
- 11 to 13 years of experience processing cash and adjustments in B2B in manufacturing or distribution environment
- 5+ years of relevant working experience around audit controls
About Evernorth Health Services
Evernorth Health Services, a division of The Cigna Group, creates pharmacy, care and benefit solutions to improve health and increase vitality. We relentlessly innovate to make the prediction, prevention and treatment of illness and disease more accessible to millions of people. Join us in driving growth and improving lives.
Skills Required
- Bachelor’s degree in finance or a related field
- 11 to 13 years of experience processing cash and adjustments in a B2B manufacturing or distribution environment
- At least 5 years of relevant experience with audit controls
- Experience with modern ERP software, including SAP and Oracle
- Advanced Microsoft Excel skills, including VLOOKUP, lookup formulas, and pivot tables
- Working knowledge of B2B Accounts Receivable processes
- Experience analyzing data
- Ability to lead teams and cross-functional initiatives
- Strong verbal and written communication skills
- Strong analytical, problem-solving, organizational, and attention-to-detail skills
- Knowledge of supplier contracts and chargeback processes
- Master’s degree or MBA in Finance
- Exposure to SAP Vistex or Oracle ChRM
Cigna Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Cigna and has not been reviewed or approved by Cigna.
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Strong & Reliable Incentives — Strong bonus outcomes are frequently highlighted, with annual bonuses described as really good alongside above-average salary levels. Stock or long-term incentive elements are also noted as part of the overall package in some roles.
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Leave & Time Off Breadth — Time-off benefits are portrayed as a meaningful part of total rewards, including generous PTO and flexibility that can enhance the perceived value of compensation. Flexible work-from-home arrangements are repeatedly linked with satisfaction about the overall package.
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Healthcare Strength — Health coverage is described as broad in design, with preventive care often covered at no charge in-network and options like virtual care and wellness incentives. A large provider network and strong digital tools are positioned as practical advantages when using benefits.
Cigna Insights
What We Do
At Cigna, we're more than a health insurance company. We are your partner in total health and wellness. And we’re here for you 24/7 – caring for your body and mind. As a global health service company, Cigna's mission is to improve the health, well-being, and peace of mind of those we serve by making health care simple, affordable, and predictable. Our values are the core of our culture. Our values guide how all 74,000 of us around the world work together, serve our customers, patients, clients, communities, and deliver on our mission.
