Trustmark’s mission is to improve wellbeing – for everyone. It is a mission grounded in a belief in equality and born from our caring culture. It is a culture we can only realize by building trust. Trust established by ensuring associates feel respected, valued and heard. At Trustmark, you’ll work collaboratively to transform lives and help people, communities and businesses thrive. Flourish in a culture of diversity and inclusion where appreciation, mutual respect and trust are constants, not just for our customers but for ourselves. At Trustmark, we have a commitment to welcoming people, no matter their background, identity or experience, to a workplace where they feel safe being their whole, authentic selves. A workplace made up of diverse, empowered individuals that allows ideas to thrive and enables us to bring the best to our colleagues, clients and communities.
About the role
Reconciles suspense and ledger file accounts between CBS and Finance.Key Accountabilities
Reconciliation
Prepares monthly invoices and reporting for Carrier Fees.
Leads complex account reconciliations and perform high-level analysis of financial transactions to ensure accuracy.
Prepares and organizes detailed audit documentation and schedules.
Oversees the execution of Internal Controls over Financial Reporting (ICFR), including control testing, documentation, and remediation efforts.
Supports month-end close processes, ensuring timely journal voucher entries and reconciliation accuracy.
Enters journal vouchers accurately into the accounting system, ensuring proper documentation, coding, and authorization.
Conducts research and resolution of premium billing discrepancies, misapplied payments, and unreconciled items across systems.
Manages ACH and suspense account reconciliations, ensuring prompt identification and resolution of variances and missing transactions.
Partners with Finance and operational teams to address complex billing issues, clarify accounting treatment, and ensure financial alignment.
Assists with development of recurring reports and dashboards to highlight reconciliation metrics, risk exposures, and process bottlenecks. Deliver monthly reports to management.
Drives continuous improvement initiatives to optimize billing, reconciliation, and reporting processes through automation, standardization, and system enhancements.
Reconciles premiums transferred between systems and assists in the creation and improvement of reconciliation processes.
Workflow
Researches, prepares, and completes internal department lockbox transfers.
Researches forgiven premium requests to ensure accurate processing and communicating next steps.
Other duties as needed/assigned.
Minimum Requirements:
High school diploma or GED.
2+ years’ experience in financial reconciliation, journal vouchers, and billing operations in a corporate environment.
Proven experience with billing processes and accounts receivable management.
Proficiency in account reconciliation and discrepancy resolution.
Proven experience in financial reconciliation, journal vouchers, and billing operations in a corporate environment.
Excellent business communication skills (verbal and written).
Advanced Microsoft Excel skills, including formulas, pivot tables, and VLOOKUP.
Strong attention to detail and accuracy.
Excellent problem-solving, communication, and cross-functional collaboration skills.
Preferred:
Bachelor Degree in Finance or Accounting.
2+ years billing payroll deduction experience.
The compensation range for this role is (based on the corporate location in Lake Forest, Illinois):
$24.99 - $36.11 per hourThe final salary offer will be determined based on factors such as location, qualifications, experience, skill set, and other relevant factors. This position may also be eligible for bonus. We understand that compensation is an important factor when considering a new opportunity, and we strive to provide a competitive salary within the market.
Brand: Trustmark
In addition to compensation, we offer a comprehensive benefits package that includes: Health/dental/vision, life insurance, FSA and HSA, 401(k) plan, Employee Assistant Program, Back-up Care for Children, Adults and Elders and many health and wellness initiatives. We also offer a Wellness program that enables employees to participate in health initiatives to reduce their insurance premiums. For questions about compensation and benefits, please speak to the Recruiter if you decide to apply and are selected for an interview.
Trustmark is committed to leveraging the talent of a diverse workforce to create great opportunities for our people and our business. We are an equal opportunity employer, including disability and protected veteran status.
Skills Required
- High school diploma or GED
- 2+ years of experience in financial reconciliation, journal vouchers, and billing operations in a corporate environment
- Experience with billing processes and accounts receivable management
- Proficiency in account reconciliation and discrepancy resolution
- Excellent verbal and written business communication skills
- Advanced Microsoft Excel skills, including formulas, pivot tables, and VLOOKUP
- Strong attention to detail and accuracy
- Excellent problem-solving, communication, and cross-functional collaboration skills
- Bachelor's degree in Finance or Accounting
- 2+ years of billing payroll deduction experience
What We Do
Trustmark is a national employee benefits company offering specialized expertise in voluntary benefits, self-funded health benefit plan design and administration, and employee health and fitness programs that drive results through human and virtual connection. Trustmark offers employers access to benefit options usually reserved for large companies, combined with the personal service you’d expect from a small company. Trustmark’s commitment to building long-term, trusted relationships helps people and businesses thrive. • Trustmark Voluntary Benefits provides valuable life, hospital, accident, disability and critical illness insurance designed to fit changing needs based on life stage or financial priorities. Trustmark helps educate employees and provides resources to help communicate the value of benefits and other important company initiatives. To learn more, visit TrustmarkVB.com. • Trustmark Health Benefits is a total benefits solution for mid-sized and large self-funded employers. As one of the nation’s largest independent benefits administrators, we help our clients manage costs without compromising care by offering innovative solutions, flexibility, and complete data transparency for our clients. To learn more, visit TrustmarkHB.com. • Trustmark Small Business Benefits® level-funded solutions allow small to mid-size employers to provide affordable health benefits to employees. Available to groups with five or more employees along with simplified underwriting for 51 or more enrolled employees, our comprehensive self-funded plan designs and services help empower clients to be smarter healthcare consumers. To learn more, visit TrustmarkSB.com. • HealthFitness is a comprehensive wellbeing provider that delivers wellness, fitness and injury prevention programs. To learn more, visit Healthfitness.com.
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