The Team You Will Join
Join MetLife's Financial Management Group (FMG), a strategic financial engine driving critical decision-making through financial planning, analysis, and risk management. As a member of the team, you'll be involved in topics including financial reporting, treasury, corporate actuarial, tax, investor relations and mergers and acquisitions. Positioned at the intersection of finance and strategy, you'll help ensure that MetLife meets customer obligations while supporting strategic objectives. Develop expertise across disciplines in a collaborative, results-driven environment while maintaining the financial strength and competitive edge of one of the world's leading institutions.
The Opportunity
The Finance Summer Intern - Global Customer Service & Operations (GCSO) is responsible for supporting financial planning, analysis, reporting, and process modernization initiatives for GCSO within Global Technology & Operations (GTO) Finance. This role contributes to MetLife's purpose by strengthening financial transparency, decision support, and operational efficiency across a large, global organization, while advancing the use of AI-enabled and automated finance processes.
This is an exciting opportunity to work at the intersection of finance, operations, and AI-driven transformation-leveraging Microsoft Copilot and Power Platform tools to modernize real-world FP&A workflows while partnering directly with finance leadership on impactful budgeting, forecasting, and analytical work.
Key Responsibilities
- Support the design and testing of AI-enabled solutions, including automation scripts and workflow tools
- Use AI and digital tools to improve forecasting, reporting, and analysis processes
- Assess end-to-end finance processes to identify inefficiencies and opportunities for improvement
- Recommend and help implement simplification, standardization, and automation opportunities
- Build dashboards, visualizations, and performance tracking tools that support business decision-making
- Apply analytics and predictive techniques to generate forward-looking insights where appropriate
Required Qualifications
- Currently pursuing a Bachelor's degree in Finance, Economics, Mathematics, or a related field, with a minimum 3.0 GPA requirement.
- Strong analytical, problem-solving, and organizational skills, with the ability to plan, multitask, and prioritize deliverables.
- Proficiency in Excel and PowerPoint.
- Effective oral and written communication skills, with the ability to listen to and understand customer needs.
- Team-oriented, able to support and participate in activities that promote team effectiveness.
Preferred Qualifications
- Familiarity or interest in Microsoft Copilot and Power Platform tools
- A digital-first mindset, using AI and automation as default enablers
- Strong analytical and problem-solving skills
- Curiosity and learning agility, with a willingness to challenge the status quo
- Interest in finance, technology, and innovation
- Ability to communicate insights clearly and effectively
- Exposure to data analysis and visualization tools such as Excel, Power BI, or Tableau; experience with AI, automation, or basic programming such as Python is a plus
Location Expectation: This is a hybrid role requiring a minimum of 3 days per week in office.
The expected salary range for this position is $26 per hour . This role may also be eligible for annual short-term incentive compensation and stock-based long-term incentives. All incentives and benefits are subject to the applicable plan terms.
About MetLife
Recognized on Fortune magazine's list of the "World's Most Admired Companies", Fortune World's 25 Best Workplaces™, as well as the Fortune 100 Best Companies to Work For®, MetLife, through its subsidiaries and affiliates, is one of the world's leading financial services companies; providing insurance, annuities, employee benefits and asset management to individual and institutional customers. With operations in more than 40 markets, we hold leading positions in the United States, Latin America, Asia, Europe, and the Middle East.
Our purpose is simple - to help our colleagues, customers, communities, and the world at large create a more confident future. United by purpose and guided by our core values - Win Together, Do the Right Thing, Deliver Impact Over Activity, and Think Ahead - we're inspired to transform the next century in financial services. At MetLife, it's #AllTogetherPossible . Join us!
MetLife is an Equal Opportunity Employer. All employment decisions are made without regards to race, color, national origin, religion, creed, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, age, disability, marital or domestic/civil partnership status, genetic information, citizenship status (although applicants and employees must be legally authorized to work in the United States), uniformed service member or veteran status, or any other characteristic protected by applicable federal, state, or local law ("protected characteristics").
If you need an accommodation due to a disability, please email us at [email protected]. This information will be held in confidence and used only to determine an appropriate accommodation for the application process.
MetLife maintains a drug-free workplace.
#BI-Hybrid
Skills Required
- Currently pursuing a Bachelor's degree in Finance, Economics, Mathematics, or a related field
- Minimum 3.0 GPA
- Strong analytical, problem-solving, and organizational skills
- Proficiency in Excel and PowerPoint
- Effective oral and written communication skills
- Team-oriented, able to support and participate in activities that promote team effectiveness
What We Do
We're honored to be No. 10 on Great Place to Work's World's Best Workplaces and recognized in the Fortune 100 Best Companies to Work For® list in 2025. At MetLife, we're leading the global transformation of an industry we’ve defined for over 157 years. At MetLife, every innovation and line of code is a lifeline for our customers and their families—from victims of natural disasters to people living with disabilities and beyond. With operations in more than 40 markets and leading positions across the globe, MetLife fosters an inclusive culture where our people are energized and inspired to deliver for our customers and communities. Join our remarkable journey—one in which you help write the next century of innovation in financial services—because with MetLife, making the world a better place is All Together Possible.
Why Work With Us
At MetLife, you’ll be working for a company whose purpose is to help customers throughout their life’s journey, and often in their most critical time of need. You’ll be a part of developing leading-edge platforms that will have a lasting impact on the lives and well-being of tens of millions of customers.
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MetLife Teams
MetLife Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
MetLife's current workplace policies classify roles as Office, Hybrid or Virtual based on the nature of work, encouraging new ways of working together



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