Description
Job Summary
We are seeking a highly motivated and experienced Finance & Insurance (F&I) Manager to oversee the financial services and insurance processes within our dealership. The ideal candidate will possess strong customer relationship management skills, extensive knowledge of loan processing, credit analysis, and dealership operations. This role involves guiding customers through financing options, upselling insurance products, and ensuring compliance with industry regulations. The F&I Manager will play a key role in maximizing profitability while delivering exceptional customer service.
Duties
- Manage the entire F&I process, including presenting financing options and insurance products to customers.
- Develop and maintain strong customer relationships to enhance satisfaction and loyalty.
- Conduct credit analysis and evaluate loan applications to determine eligibility.
- Process loans, contracts, title processing, and ensure all documentation complies with federal and state regulations.
- Upsell additional products such as extended warranties, service contracts, and insurance policies to meet sales goals.
- Negotiate terms with lenders and customers to secure favorable deals while maintaining compliance.
- Collaborate with sales staff to facilitate smooth deal closing processes and improve overall dealership profitability.
- Stay updated on industry trends, legal requirements, and dealership policies related to finance and insurance procedures.
- Provide ongoing training to team members on loan officer practices, credit analysis, and contract management.
Requirements
Qualifications
- Minimum of 1 years of Finance Manager experience in the automotive industry (required)
- PVR - Must be able to bring in proof of results
- Excellent customer relationship management skills with a focus on delivering outstanding customer service.
- Proficiency in financial software applications and basic math skills including 10 key typing.
- Effective negotiation skills with the ability to upsell products confidently.
- Familiarity with dealership operations, automobile sales processes, and contract management.
- Strong communication skills combined with the ability to work collaboratively in a fast-paced environment.
Compensation
- $150,000 - $200,000 + per year
What We Offer
- Comprehensive Benefits: 401(k), medical, dental, vision, and life insurance
- Employee Assistance Program: Supporting overall well-being
- Paid Time Off: Promoting work-life balance
- Employee Discounts: Exclusive automotive-related perks
- Career Growth Opportunities: Organization committed to promoting from within
- Daily Pay: Access earned wages before payday
Equal Opportunity Employer
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Skills Required
- At least 1 year of Finance Manager experience in the automotive industry
- Proof of results, including PVR performance
- Strong customer relationship management skills
- Proficiency in financial software applications
- Basic math skills, including 10-key typing
- Effective negotiation and upselling skills
- Familiarity with dealership operations and automobile sales processes
- Experience with contract management
- Strong communication and collaboration skills
What We Do
Delavan Holdings is a holding company that provides support services to a diverse family of businesses, including automotive dealerships, hospitality services, and fulfillment operations.
