Join a high-visibility Business Management team where your work helps leaders make decisions and communicate clearly at scale. You’ll collaborate with partners across Human Resources, Finance, Communications, and Technology to shape how we plan, measure progress, and share outcomes. We value curiosity, a learning mindset, and thoughtful execution in a fast-paced environment.
As a Finance Business Management, Digital & Platform Services-Associate in Commercial & Investment Bank (CIB) Business Management, you support the Office of the COO by coordinating priorities, insights, and executive-ready communications across Digital & Platform Services (D&PS). You’ll operate horizontally across teams and lines of business, bringing context, structure, and follow-through to complex initiatives. You’ll help translate strategy into measurable progress and clear messaging for senior leadership.
Job Responsibilities
- Partner with D&PS leaders to drive top priorities and key areas of focus on behalf of the organization’s co-leads
- Coordinate cross-functional planning and execution across Human Resources, Finance, Business Management, and Communications partners
- Support strategic narratives and leadership communications for major firmwide and business events, reviews, and senior forums
- Track objectives and key results (OKRs) against defined metrics, escalating risks and delays and preparing leadership-ready updates
- Draft and coordinate internal announcements and communications plans, incorporating feedback from stakeholder partners
- Monitor engagement and feedback signals to inform future communications and improve reach and clarity
- Conduct ad hoc, data-driven analyses to support decision-making, synthesizing findings into concise insights for senior leaders
- Create context and storytelling for accomplishments and key initiatives, tailoring messages to different audiences
- Facilitate preparation for recurring leadership meetings and town halls, including materials, run-of-show support, and follow-ups
Required Qualifications, Capabilities, and Skills
- Experience supporting cross-functional work, with strong attention to detail and an interest in end-to-end processes
- Strong written and verbal communication skills, with the ability to build relationships across levels in a global environment
- Experience developing executive-ready messaging and materials for senior leadership audiences
- Proficiency with spreadsheets and presentation tools (e.g., Excel and PowerPoint), including intermediate-to-advanced features such as pivot tables
- Ability to understand business objectives and identify/track meaningful metrics aligned to those objectives
- Ability to manage multiple concurrent tasks and stakeholders, prioritizing effectively and meeting deadlines
- Curiosity about technology, data, artificial intelligence, and financial services, with interest in industry trends and competitive dynamics
Preferred Qualifications, Capabilities, and Skills
- Working knowledge of generative AI tools (including internally approved platforms) and their application to process improvement and productivity
- Experience simplifying complex strategy into clear, coherent messages for senior leaders and broad audiences
- Familiarity with dashboards or reporting in support of an OKR framework (or similar performance management approach)
- Internship or early-career experience in strategy and/or consulting environments
About Us
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans
Skills Required
- Experience supporting cross-functional work with attention to detail and end-to-end process understanding.
- Strong written and verbal communication skills and ability to build relationships across levels.
- Experience developing executive-ready messaging and materials for senior leadership.
- Proficiency with spreadsheets and presentation tools (e.g., Excel and PowerPoint), including intermediate-to-advanced features such as pivot tables.
- Ability to understand business objectives and identify/track meaningful metrics aligned to those objectives.
- Ability to manage multiple concurrent tasks and stakeholders, prioritizing effectively and meeting deadlines.
- Curiosity about technology, data, artificial intelligence, and financial services.
- Working knowledge of generative AI tools and their application to process improvement and productivity.
- Experience simplifying complex strategy into clear messages for senior leaders and broad audiences.
- Familiarity with dashboards or reporting in support of an OKR framework (or similar performance management).
- Internship or early-career experience in strategy and/or consulting environments.
JPMorganChase Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about JPMorganChase and has not been reviewed or approved by JPMorganChase.
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Healthcare Strength — Medical, dental, vision, and mental-health coverage are broad, with wellness incentives, on-site or virtual care, and an EAP offering coaching and counseling. Plan materials emphasize accessible options, including multiple medical choices and tools to manage costs.
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Parental & Family Support — Paid parental leave extends up to 16 weeks for all parents, supplemented by paid Critical Caregiver Leave. Family resources include backup childcare via Bright Horizons, lactation support and milk-shipping, family-building assistance, and even a free five-month SNOO rental for newborns.
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Retirement Support — Retirement programs include a 401(k) with an annual company match and automatic pay credits for most employees, with a legacy pension available to earlier hires. An Employee Stock Purchase Plan at a 5% discount further supports long-term savings.
JPMorganChase Insights
What We Do
JPMorgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with assets of $3.7 trillion and operations worldwide. The firm is a leader in investment banking, financial services for consumers and small businesses, commercial banking, financial transaction processing, and asset management. A component of the Dow Jones Industrial Average, JPMorgan Chase & Co. serves millions of consumers in the United States and many of the world’s most prominent corporate, institutional and government clients under its J.P. Morgan and Chase brands. Technology fuels every aspect of our company and is at the heart of everything we do. With over 50,000 technologists globally and an annual tech spend of $12 billion, we are dedicated to improving the design, analytics, development, coding, testing and application programming that goes into creating high quality software and new products. Learn more about technology at our firm, explore resources from our Distinguished Engineers, AI & ML researchers, and other experts; access the latest episode of our TechTrends podcast, and more at www.jpmorgan.com/technology. Information about JPMorgan Chase & Co. is available at www.jpmorganchase.com. ©2023 JPMorgan Chase & Co. All rights reserved. JPMorgan Chase is an Equal Opportunity Employer, including Disability/Veterans.
Why Work With Us
Our technologists work on a diverse range of solutions that include strategic technology initiatives, big data, mobile, electronic payments, machine learning, cybersecurity, enterprise cloud development, and other state-of-the-art technologies.
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