Field Services Manager, West Africa

Do you want to make a difference in the world and contribute to a sustainable future?

We believe we can develop the technology and gain the know-how to make a difference. It’s a big responsibility, and we are committed to making an impactful positive change. We need your skills, curiosity, and drive for change to fulfil our goal. Together, we enable our customers to produce the materials and technology needed for a better future.

Come see the FLSmidth difference.

Responsibilities:  

• Organize, control and lead field services business in West Africa regions, manage a team of Field Service Engineers or Technicians 

• Field services P&L in the region.

• Quotations preparation for field service and related offerings for Customers in the region.

• Timeous, safe, efficient and economic effective execution of the field service jobs in the region.

• Customers relationship and liaison, development of field services business in the region.

• Liase with internal stakeholders at different levels.

• Develop and maintain reporting system for the region.

• Develop and motivate personnel.

• Support FLS Spares, Wears, Upgrade & Rebuild business in the region

Qualifications required:

• Engineering diploma/degree in mechanical engineering or equivalent

• At least 10 years of mining industry experience in maintenance and operation of mining plant and at least 5 years of managerial experience and interaction with Customers.

• Thorough knowledge of equipment, products, site operations and maintenance especially mills, crusher, thickeners, pumps, cyclones and flotation cells.

• Strong commercial and financial understanding.   

• Good communication skills and ability to liase with clients and internal stakeholders at different levels.

• Ability to travel.

• Excellent oral and written communication skills.

• Proficient in English. Other language skills are more than welcome.

• Well-founded on the Microsoft Office platform

Behavioral Competencies: 

• Conflict resolution and management.

• Time management and priority setting.

• Process management and facilitation.

• Stakeholder management.

• Risk assessment and management.

• Strong attention to detail.

What we offer
As an equal opportunity employer, FLSmidth embraces diversity and equality by promoting an environment of inclusion. We encourage applicants of all backgrounds and perspectives to apply – the more diverse our employees are, the stronger our team is. In our commitment to equal opportunity and eliminating bias, we kindly request that you exclude personal information such as age, ethnicity, number of children, and photograph from your application materials.

Kindly note that we will be reviewing applications and conducting interviews on an ongoing basis so please apply as soon as possible.