Field Enablement Manager

Posted 2 Hours Ago
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Singapore, SGP
Hybrid
Mid level
Artificial Intelligence • Cloud • Security • Software • Cybersecurity
We are building the monitoring and security platform for developers, IT ops teams and business users in the cloud age.
The Role
Delivers onboarding and ongoing enablement programs for APJ Sales and Customer Success teams. Facilitates live and virtual training, conducts field listening, leads coaching and reinforcement activities, and partners with leaders to diagnose performance gaps. Uses business data, feedback, and AI tools to improve enablement programs and measurable behavior change. Requires strong facilitation, sales methodology knowledge, collaboration, adaptability, and approximately 25% travel across APAC.
Summary Generated by Built In

The Team

The APJ Enablement Team empowers our Sales, Customer Success, and Technical Solutions teams with the right information, skills, and tools throughout their tenure at Datadog in order to maximize their ability to land, expand, and drive Datadog’s next phase of growth across the region. We act as strategic partners to the APJ Leadership Team, ensuring they have the support they need to achieve their goals. We regionalize and contextualize global programs, custom-build regional programs, and provide just-in-time support in order to deliver quantifiable impact on go-to-market performance in APJ.

The Opportunity

Datadog continues to grow at a rapid rate and with this exciting growth, our onboarding and ongoing training is also quickly increasing in scale and complexity. This position is responsible for providing onboarding and ongoing enablement training/programs to all of our regional go-to-market teams. We are looking for a structured communicator with a knack for simplifying the complex to deliver the training content, curriculum, and programs that enable our sales people to be successful in their jobs.

At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them.

What You'll Do:

  • Deliver engaging live and virtual enablement sessions for regional Sales and Customer Success teams, including onboarding, ongoing training, and reinforcement programs.
  • Conduct ongoing field listening (shadows, 1:1s, syncs with first-line leaders) to maintain a strong pulse on business needs, gaps, and strengths across APAC markets; share insights with the broader enablement team to shape programs and priorities.
  • Lead reinforcement and coaching to drive post-program adoption, including designing activities (role plays, deal clinics, skill practice sessions) that connect training to measurable behavior change in real, complex customer scenarios.
  • Partner with Curriculum, Program Management, and Operations to share field insights and pilot or co-build content, and work closely with first-line Sales leaders to build trusted relationships, diagnose challenges, and deliver ad hoc training in response to emerging needs.
  • Use AI tools to accelerate delivery and reinforcement — including synthesizing field feedback and surfacing patterns — and model effective AI use for the teams you train.

Who You Are:

  • 3–5 years of experience in sales enablement, field enablement, training, or a related GTM role, with a proven delivery track record supporting Sales and/or Customer Success teams in a SaaS or technology environment. 
  • Strong facilitator with experience delivering engaging live and virtual training sessions to senior, sophisticated audiences, and familiarity with sales methodologies/frameworks such as MEDDICC, Command of the Message, Challenger, Sandler, etc. (certification a plus).
  • Strong business acumen and comfort using performance data, field feedback, and qualitative insights to inform enablement decisions; experience with Asana or similar project management tools is a plus.
  • Foundational understanding of Datadog and/or the broader technology industry, including foundational knowledge of Datadog's core product pillars (Infrastructure, APM, Logs) and the ability to connect product capabilities to customer value.
  • Highly collaborative and relationship-oriented — you build trust quickly with sellers, managers, and cross-functional partners.
  • Organized, adaptable, and comfortable operating independently across a large, diverse region.
  • Willing and able to travel approximately 25% across APAC.

Datadog values people from all walks of life. We understand not everyone will meet all the above qualifications on day one. That's okay. If you’re passionate about technology and want to grow your skills, we encourage you to apply.

Benefits & Growth:

  • Generous and competitive benefits package
  • New hire stock equity (RSUs) and employee stock purchase plan
  • Continuous career development and pathing opportunities
  • Employee-focused best in class onboarding
  • Internal mentor and cross-departmental buddy program
  • Friendly and inclusive workplace culture

Benefits and Growth listed above may vary based on the country of your employment and the nature of your employment with Datadog.

#LI-Hybrid

About Datadog: 

Datadog is the leading observability and security platform for the AI era, providing businesses with unified visibility across the technology stack to manage complexity at scale. It brings applications, infrastructure, data, models, and security into one place, using AI to detect and resolve issues before they impact customers. Trusted globally by Fortune 500 companies and high-growth AI leaders, Datadog enables businesses to move faster with clarity and confidence. Learn more about #DatadogLife on Instagram, LinkedIn, and Datadog Learning Center.

Equal Opportunity at Datadog:

Datadog is proud to offer equal employment opportunity to everyone regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, and other characteristics protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. Here are our Candidate Legal Notices for your reference. 

Datadog endeavors to make our Careers Page accessible to all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please complete this form. This form is for accommodation requests only and cannot be used to inquire about the status of applications. 

Privacy and AI Guidelines:

Any information you submit to Datadog as part of your application will be processed in accordance with Datadog’s Applicant and Candidate Privacy Notice. For information on our AI policy, please visit Interviewing at Datadog AI Guidelines.

Skills Required

  • 3-5 years of experience in sales enablement, field enablement, training, or a related go-to-market role
  • Proven track record supporting Sales and/or Customer Success teams in a SaaS or technology environment
  • Experience delivering engaging live and virtual training sessions to senior audiences
  • Familiarity with sales methodologies such as MEDDICC, Command of the Message, Challenger, or Sandler
  • Strong business acumen and ability to use performance data, field feedback, and qualitative insights
  • Foundational understanding of Datadog and the broader technology industry, including Infrastructure, APM, and Logs
  • Strong collaboration and relationship-building skills with sellers, managers, and cross-functional partners
  • Ability to work independently across a large, diverse region
  • Willingness and ability to travel approximately 25% across APAC
  • Certification in a sales methodology
  • Experience with Asana or similar project management tools

What the Team is Saying

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Datadog Compensation & Benefits Highlights

  • Healthcare Strength — Health coverage is characterized as comprehensive and well-regarded, with robust medical, dental, and vision plans alongside accessible mental-health support for employees and dependents. Plan affordability and company contributions are noted as practical strengths.
  • Parental & Family Support — Parental leave is presented as fully paid and gender-neutral, complemented by family-forming benefits such as fertility, adoption, preservation, and surrogacy in eligible locations. Additional elements like childcare assistance and pet-related perks broaden the family support offering.
  • Equity Value & Accessibility — Equity participation is readily available through new-hire RSUs and a discounted employee stock purchase plan. This ownership pathway is paired with financial wellness resources that reinforce long-term value.

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The Company
HQ: New York, NY
6,500 Employees
Year Founded: 2010

What We Do

Datadog (NASDAQ: DDOG) is a global SaaS business, delivering a rare combination of growth and profitability. We are on a mission to break down silos and solve complexity in the cloud age by enabling digital transformation, cloud migration, and infrastructure monitoring of our customers' entire technology stacks. Built by engineers, for engineers, Datadog is used by organizations of all sizes across a wide range of industries. Together, we champion professional development, diversity of thought, innovation, and work excellence to empower continuous growth. Join the pack and become part of a collaborative, pragmatic, and thoughtful people-first community where we solve tough problems, take smart risks, and celebrate one another.

Why Work With Us

At Datadog, we learn from and celebrate each other daily - each win is a team win. Datadogs solve tough problems, innovate pragmatically, and grow together. We promote from within, provide mentorship and opportunities for career development, and support our colleagues in the process. Best of all? We truly love what we do.

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Datadog Offices

Hybrid Workspace

Employees engage in a combination of remote and on-site work.

We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them and their team.

Typical time on-site: 3 days a week
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