Field Account Representative

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Romulus, MI
Hybrid
Internship
eCommerce • Information Technology • Retail • Industrial
North America's leading B2B supplier of maintenance, repair and operating supplies and related services.
The Role

Work Location Type: Onsite
As a leading industrial distributor with operations primarily in North America, Japan and the United Kingdom, We Keep The World Working® by serving more than 4.5 million customers worldwide with products delivered through innovative technology and deep customer relationships. With 2023 sales of $16.5 billion, we're dedicated to providing value for customers, fostering an engaging culture for team members and driving strong financial results.
Our welcoming workplace enables you to learn, grow and make a difference by keeping businesses running and their people safe. As a 2024 Glassdoor Best Place to Work and a Great Place to Work-Certified™ company, we're looking for passionate people to join our team as we continue leading the industry over our next 100 years.
Position Details:
Determine and present the appropriate "Grainger Value Proposition" to each account and review how Grainger can add value and help with each account's purchasing needs.
You Will:

  • Create a territory plan that optimizes call routes, maximizes time in the field and ensure you are delivering a sales plan that meets performance targets
  • Maintain account and customer contact and record follow up details in Grainger's CRM.
  • Take a proactive approach to increasing sales with each account while using a wide array of available communication channels in order maximize their purchasing with Grainger through all of Grainger's sales / service channels.
  • Responsive to customers' real-time needs
  • Grow revenue to reported thresholds.
  • Achieve or exceed shared metrics of daily calls, customer face time minutes.
  • Report accurate information on overall results of customer interactions
  • Identify opportunities, negotiate sales; manage needs and cost requirements.
  • Report to the Field Sales Manager


You Have:

  • 1 or more years of sales experience.
  • High School Diploma or GED, two or four year degree.
  • A valid driver's license.
  • Ability to travel and have occasional overnights (dependent on territory).


Rewards and Benefits:
With benefits starting day one, Grainger is committed to your safety, health and wellbeing. Our programs provide choice and flexibility to meet our team members' individual needs. Check out some of the rewards available to you at Grainger

  • Medical, dental, vision, and life insurance plans
  • Paid time off (PTO) and 6 company holidays per year
  • Automatic 6% 401(k) company contribution each pay period
  • Employee discounts, parental leave, 3:1 match on donations and tuition reimbursement
  • A comprehensive set of emotional, financial, physical and social wellbeing programs


We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace.
We are committed to fostering an inclusive, accessible environment that includes both providing reasonable accommodations to individuals with disabilities during the application and hiring process as well as throughout the course of one's employment. With this in mind, should you need a reasonable accommodation during the application and selection process, please advise us so that we can provide appropriate assistance.
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The Company
HQ: Lake Forest, IL
26,000 Employees
Hybrid Workplace
Year Founded: 1927

What We Do

Grainger is a leading broad line distributor with operations primarily in North America, Japan and the United Kingdom. We Keep The World Working® by serving more than 4.5 million customers worldwide with products delivered through innovative technology and deep customer relationships. We’re dedicated to providing value for customers, fostering an engaging culture for team members and driving strong financial results.

Our welcoming workplace enables you to learn, grow and make a difference by keeping businesses running and their people safe. As a 2024 Glassdoor Best Place to Work and one of Fortune's Best Workplaces for Women, we have a welcoming workplace where you can build a career for yourself while fulfilling our purpose to keep the world working. We embrace new ways of thinking and recognize everyone is an individual. Find your way with Grainger today.

Why Work With Us

We're proud of our people-focused culture that has been active for nearly 100 years. We embrace new ways of thinking and recognize everyone as an individual. At Grainger, we have a welcoming workplace where you can fell comfortable, confident and learn and grow at any career stage, all while fulfilling our purpose to keep the world working.

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