Genesis
Consulting has an immediate opportunity for an experienced, forward-thinking Federal T&E Cross Functional Analyst with a passion for business transformation
for a Federal client in the Washington, DC area. Join our team and be part of utilizing
best in industry technologies to deliver
and support applications for the Federal workforce. Our team leverages the concepts
of Lean, Agile, Kanban and SAFe (Scaled Agile Framework) in our own work as
well as the value we bring to the client. The successful candidate
will be a part of a talented team working on an influential and challenging
project.
The Federal T&E Cross Functional Analyst will join our team to support the program management and delivery
of a government-wide travel & expense system acquisition and implementation
initiative for a federal client using a single instance implemented at Agencies
throughout the Federal workspace. This role will help define travel and expense
services requirements and performance metrics, implementation planning,
testing, transition, and Operations and Maintenance. An awareness of relevant
Federal policies, T&E Federal Integrated Business Framework standards,
research and fact-finding is especially useful for this position, and an
understanding of applicable T&E commercial and Federal services is
essential. Other duties may include but may not be limited to:
- Perform
analysis of business and user needs, validate that business process services
meet those needs, and assesses performance to defined requirements and
performance metrics
- Support
the development and maintenance of business modeling, process modeling, and
service configuration design documents for the client initiative.
- Conduct
assessment of current and future state needs and related gap analyses,
providing corrective action, as applicable.
- Prepares
user stories, evaluation, and test scenarios, support validation and user
testing requirements.
- Document
requirements, update process models, and provide inputs to project
deliverables.
- Support change
management and transition requirements and performance metrics for the Program
Office’s enterprise-wide service delivery with a focus on mitigating risks and
simplifying customer engagement information needs for successful Initial
Operating Capability (IOC) to Full Operating Capability (FOC) milestones.
- Support the
team’s cross-functional efforts including recommendations for working groups
needed to facilitate the transition from IOC to FOC.
- Support the
team’s development and maintenance of documents including contract
deliverables, acquisition and stakeholder artifacts, team knowledge management,
customer experience, governance and
customer working group documents, etc.
RequirementsMinimum Qualifications/Experience:
- 4+
years of experience as a Business Analyst, project management or similar role:
- Defining business
processes
- Working
with Travel &
Expense system applying business modeling, process modeling,
and customer experience design techniques.
- Demonstrating
analytical and industry relevant product management skills, including a
thorough understanding of interpreting customer business needs into operational
requirements and performance metrics
- Demonstrating analysis
and documentation skills for creating end-to-end business scenarios for the
development of test cases and execution
- Bringing
an attention to detail, flexibility in tasking, excellent verbal and written
communication skills and the ability to interact professionally and
collaboratively with diverse groups, executives, managers, and subject matter
experts
- Gaining
knowledge of the interdependencies of key business processes, functions, and
risks
- Supporting transition from a decentralized
service delivery model to centralized service delivery model with a cloud-based
solution
- Developing system
documentation and documenting requirements/traceability
- Supporting transformational programs
for organizations of 2000+ people
- Supporting the delivery of large-scale
organizational change management, or business transformation consulting to
enterprise customers
- Conducting assessment
of current and future state needs and related gap analysis
- Agile/SCRUM
experience specifically in Story/Acceptance criteria development
- Bachelor’s Degree required
- PMP, CSM, ITIL, and/or SAFe
certifications preferred
- Must be US Citizen
Skills Required
- 4+ years experience as a Business Analyst, project management or similar role
- Defining business processes
- Experience with Travel & Expense systems applying business modeling, process modeling, and customer experience design techniques
- Ability to interpret customer business needs into operational requirements and performance metrics
- Analysis and documentation skills to create end-to-end business scenarios for test case development and execution
- Attention to detail, flexibility, excellent verbal and written communication, and ability to interact professionally with diverse groups and executives
- Bachelor's Degree
- Must be US Citizen
- Agile/SCRUM experience specifically in Story/Acceptance criteria development
- Experience supporting transition to centralized, cloud-based service delivery and documenting system requirements/traceability
- Experience supporting transformational programs for large organizations (2000+ people) and large-scale change management
- PMP, CSM, ITIL, and/or SAFe certifications
What We Do
Value Driven. Performance Focused. Our highly-skilled and experienced professionals team with our clients to achieve business agility through alignment of their strategic vision, mission and processes. We combine our Agile approach with enterprise technologies to help organizations envision their potential, enable their stakeholders, and elevate their teams to achieve success. Our highly experienced team is entrepreneurial and strategic. Together with our clients, we develop a working environment that fosters innovation, productivity, and trust. Our approach to deliver strategic, technical, and agile consulting services focuses on delivering immediate value. Genesis Consulting is a small business with offices in Richmond, VA and Washington, D.C. serving clients throughout the United States and across the globe. Genesis offers consulting services by delivering solutions in Digital Transformation, Business Agility and Advisory Services.
