Federal Cyber Tools Development & Support

Posted 10 Days Ago
Be an Early Applicant
Schaumburg, IL, USA
In-Office
100K-115K Annually
Mid level
Hardware • Security • Software • Cybersecurity
The Role
Supports cybersecurity tools, assessments, policies, and Federal customer implementations. Provides Tier 2 support, troubleshoots security issues, maintains lab systems, assists product development and field deployments, coordinates with engineering and vendors, and helps ensure compliance, system availability, and successful deliverables. The role requires experience supporting IT systems, Windows and Linux expertise, networking knowledge, strong communication, analytical skills, and a relevant bachelor’s degree.
Summary Generated by Built In
Company Overview

At Motorola Solutions, we believe that everything starts with our people. We’re a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. We build and connect technologies to help protect people, property and places. Our solutions foster the collaboration that’s critical for safer communities, safer schools, safer hospitals, safer businesses, and ultimately, safer nations. Connect with a career that matters, and help us build a safer future.


Department Overview
The US Federal Governments Markets Division is chartered with being the premier supplier of world-class communications solutions to the U.S. Federal Government by providing the highest quality products, systems and services. The USFGMD will achieve this with a professional, well-trained, diverse work force creating a positive and profitable customer relationship resulting in Total Customer Satisfaction and growth of our business. The Federal Cybersecurity team provides a variety of services and support for U.S. Federal government customers to meet ever growing demands for compliance and accreditation.
Develops, maintains, and implements relevant tools, policies and procedures to protect the security and privacy of information from intentional or unintentional damage. Performs assessments to ensure compliance with internal security standards and regulatory requirements. Assists in trouble-shooting security concerns and provides regular status updates of system security.
Federal Government customers’ Cybersecurity requirements continue to evolve and tolerance of non-compliance to mandates is vanishing.  Features such as PKI and HBSS require extensive integration with our products and heavy collaboration with engineering teams, testing and support to insure successful implementation and sustainment which reduces risk to system availability.
Job Description
  • Support efforts necessary to supplement product development of features required by Federal customers such as Public Key Infrastructure (PKI). 
  • Help to resolve issues and insure the project deliverables are completed on time.
    Security assessments using in-house tools and industry standard tools.
  • Interface with vendors, product development engineering, business and support teams to insure solutions will not have a negative impact on system performance, availability and serviceability.
  • Assist with support of the lab systems to ensure components are configured and functioning properly and available to support testing and development activities as required.
  • Provide support for field activities including implementation planning and deployment, assisting with troubleshooting/resolving issues.
  • Assist with development of policies and training of support personnel as required.
  • Provide Tier 2 support for Federal Service supported products and services.
  • Insure all deliverables are produced as needed for successful field deployment for initial install and subsequent updates.


Basic Needs:

  • Knowledge of multi-factor authentication implementation, Active Directory and authentication across platforms is extremely helpful.
  • Ability and willingness to learn complex technologies
    Ability to gather and analyze data, reason logically and creatively, draw conclusions and make appropriate recommendations
  • Good communication skills, both written and verbal.
  • Strong interpersonal skills to assist and communicate with staff and clients Experience with Windows (client and server) and Linux Operating Systems
  • Some basic networking concepts.
  • Experience with ASTRO systems a plus
    Experience in software development a plus
  • The potential candidate will be required to complete Standard Form 89 Questionnaire for National Security Positions
  • Minimum of 3 years recent experience in fielding and supporting Information Technology Systems

Target Base Salary Range - $100,000 to $115,000 USD


Consistent with Motorola Solutions values and applicable law, we provide the following information to promote pay transparency and equity. Pay within this range varies and depends on job-related knowledge, skills, and experience. The actual offer will be based on the individual candidate.


#LI-NJ1

#LI-ONSITE


Basic Requirements
  • Bachelor’s Degree in Science in Engineering, Information Systems, IT, Networking, Computer Science, Cyber Security and 3+ years experience
  • Legal authorization to work in the U.S. indefinitely is required. Employer work permit sponsorship is not available for this position.

Travel Requirements
10-25%
Relocation Provided
None
Position Type
Experienced
Referral Payment Plan
No

Our U.S. Benefits include:

  • Incentive Bonus Plans

  • Medical, Dental, Vision benefits

  • 401K with Company Match

  • 10 Paid Holidays

  • Generous Paid Time Off Packages

  • Employee Stock Purchase Plan

  • Paid Parental & Family Leave

  • and more!


EEO Statement

Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally-protected characteristic. 

We are proud of our people-first and community-focused culture, empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world. If you’d like to join our team but feel that you don’t quite meet all of the preferred skills, we’d still love to hear why you think you’d be a great addition to our team.

We’re committed to providing an inclusive and accessible recruiting experience for candidates with disabilities, or other physical or mental health conditions. To request an accommodation, please complete this Reasonable Accommodations Form so we can assist you.

Skills Required

  • Bachelor’s degree in Science, Engineering, Information Systems, Information Technology, Networking, Computer Science, or Cybersecurity
  • At least 3 years of recent experience fielding and supporting information technology systems
  • Legal authorization to work indefinitely in the United States
  • Experience with Windows client and server operating systems
  • Experience with Linux operating systems
  • Basic networking concepts
  • Strong written and verbal communication skills
  • Strong interpersonal skills for communicating with staff and clients
  • Ability to learn complex technologies
  • Ability to gather and analyze data, reason logically and creatively, draw conclusions, and make recommendations
  • Knowledge of multi-factor authentication, Active Directory, and cross-platform authentication
  • Experience with ASTRO systems
  • Experience in software development

Motorola Solutions, Inc. Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Motorola Solutions, Inc. and has not been reviewed or approved by Motorola Solutions, Inc..

  • Healthcare Strength — Healthcare coverage is effective from day one with multiple national carrier options and bundled prescription coverage. Offerings also include mental health benefits and Flexible Spending Accounts, with optional pet insurance.
  • Leave & Time Off Breadth — Time off includes generous PTO with 9–10 paid holidays, and many salaried roles use a Flex Time Off or unlimited PTO approach. Paid parental and family leave plus adoption assistance expand support.
  • Retirement Support — Retirement benefits feature a 401(k) with company match and immediate vesting. Additional financial programs like an employee stock purchase plan, performance bonuses, and company equity bolster long-term value.

Motorola Solutions, Inc. Insights

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The Company
HQ: Chicago, IL
21,000 Employees

What We Do

Motorola Solutions is a global technology company that provides mission-critical communications, video security, and command center software to help protect people, property, and places for public safety agencies and enterprises.

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