FBS - Program Manager

Posted One Month Ago
Be an Early Applicant
2 Locations
Remote
Mid level
Information Technology
The Role
Manage global HR programs supporting growth, international expansion, workforce initiatives, employee integration, and operational improvement. Coordinate cross-functional stakeholders across HR, Talent Acquisition, Operations, Finance, and Legal; oversee plans, milestones, risks, metrics, reporting, change management, and process improvements. Support onboarding and talent transition programs while providing data-driven recommendations and ensuring scalable outcomes across multiple countries.
Summary Generated by Built In

FBS – Farmer Business Services is part of Farmers operations with the purpose of building a global approach to identifying, recruiting, hiring, and retaining top talent. By combining international reach with US expertise, we build diverse and high-performing teams that are equipped to thrive in today’s competitive marketplace.

We believe that the foundation of every successful business lies in having the right people with the right skills. That is where we come in—helping Farmers build a winning team that delivers consistent and sustainable results.

Since we don’t have a local legal entity, we’ve partnered with Capgemini, which acts as the Employer of Record. Capgemini is responsible for managing local payroll and benefits.

About the Role

The HR Program Manager – FBS is a highly visible role at the center of Farmers Business Services' growth and international expansion journey. Reporting directly to the Global Talent Strategy & FBS Director, this position serves as the critical link between strategy and execution—transforming ambitious business and people objectives into structured programs, scalable processes, and measurable outcomes.

This role is ideal for someone who thrives in dynamic environments, enjoys bringing clarity to ambiguity, and excels at coordinating complex initiatives across multiple countries and functions. From supporting geographic expansion and workforce growth to improving employee integration and HR operations, the HR Program Manager will play a key role in shaping the future of FBS as it continues to scale globally.

What You'll Do
  • Drive the execution of FBS strategic growth initiatives by managing project plans, timelines, milestones, and stakeholder alignment.
  • Coordinate cross-functional programs across HR, Talent Acquisition, Operations, Finance, and Legal to ensure successful delivery of business priorities.
  • Partner with FBS and Farmers HR teams to improve operational processes, employee experience, and organizational effectiveness across multiple countries.
  • Monitor key workforce metrics and provide insights, reporting, and recommendations to support data-driven decision making.
  • Lead HR process improvement and change management initiatives, ensuring scalable solutions and sustainable outcomes.
  • Support onboarding, talent integration, and employee transition programs that help FBS employees successfully connect and grow within the broader Farmers organization.
  • Identify risks, remove obstacles, and proactively drive progress on high-priority programs and initiatives

RequirementsRequired Qualifications
  • 4+ years of experience in Human Resources, People Operations, HR Program Management, Project Management, or a related function.
  • Proven ability to manage multiple projects and workstreams simultaneously while maintaining strong organization and attention to detail.
  • Experience supporting or coordinating international HR operations and multi-country workforce initiatives.
  • Strong project management capabilities, including planning, execution, stakeholder coordination, risk management, and progress tracking.
  • Excellent written and verbal English communication skills with the ability to create executive-level presentations, reports, and business documentation.
  • Self-directed and highly adaptable professional who can navigate changing priorities and evolving business needs.
  • Strong analytical and problem-solving skills with the ability to leverage data to support decision-making and continuous improvement.

Preferred Qualifications

  • Experience supporting Global Business Services (GBS), shared services, or international business operations.
  • Bachelor's degree.
  • Experience with HRIS platforms such as Workday, SAP SuccessFactors, BambooHR, or similar systems.
  • Project Management certification (PMP, CAPM, or equivalent).

Benefits
  1. Competitive salary and performance-based bonuses
  2. Comprehensive benefits package
  3. Career development and training opportunities
  4. Flexible work arrangements (remote)
  5. Dynamic and inclusive work culture within a globally renowned group
  6. Private Health and Dental Insurance
  7. Pension Plan
  8. Meals tickets
  9. Life Insurance

By applying for this position, candidates acknowledge and agree that:

• Personal Data Processing: The personal data provided during the recruitment and selection process will be collected, processed, and retained for legitimate recruitment and compliance purposes, in accordance with applicable data protection and privacy laws and FBS internal policies.

• Legal Authorization to Work: Employment with FBS is conditional upon the candidate having valid, local legal authorization to work in the country where the role is based at the time of hire. FBS does not sponsor or obtain work authorization unless explicitly stated.

• Exclusivity of Employment and Conflict of Interest: Upon acceptance of an offer and during employment with FBS, employees will not be permitted to engage in parallel employment, professional activities, or paid work for other entities. Any ownership, partnership, directorship, or participation in other businesses or companies must be fully disclosed and formally reviewed in accordance with FBS internal conflict‑of‑interest and external engagement policies prior to the start date or as soon as such circumstances arise.

Failure to comply with these conditions may impact the hiring decision or employment continuation.

Skills Required

  • 4+ years of experience in Human Resources, People Operations, HR Program Management, Project Management, or a related function.
  • Ability to manage multiple projects and workstreams simultaneously with strong organization and attention to detail.
  • Experience supporting or coordinating international HR operations and multi-country workforce initiatives.
  • Strong project management skills, including planning, execution, stakeholder coordination, risk management, and progress tracking.
  • Excellent written and verbal English communication skills, including executive-level presentations, reports, and business documentation.
  • Self-directed and adaptable, with the ability to navigate changing priorities and evolving business needs.
  • Strong analytical and problem-solving skills, including using data to support decision-making and continuous improvement.
  • Experience supporting Global Business Services, shared services, or international business operations.
  • Bachelor's degree.
  • Experience with HRIS platforms such as Workday, SAP SuccessFactors, BambooHR, or similar systems.
  • Project Management certification such as PMP, CAPM, or equivalent.

Capgemini Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Capgemini and has not been reviewed or approved by Capgemini.

  • Healthcare Strength Health coverage is positioned as comprehensive, spanning medical, dental, and vision alongside life and AD&D options. Additional wellbeing supports like employee assistance programs, gym discounts, and pet insurance broaden the value beyond core insurance.
  • Parental & Family Support Family-related benefits include maternity/paternity leave and broader family-forming support such as fertility and surrogacy assistance in some locations. Inclusive caregiving supports like back-up child and elder care and out-of-state medical travel are also highlighted.
  • Equity Value & Accessibility Equity participation is available through recurring employee share ownership or purchase programs, creating a longer-term wealth-building option in addition to salary. Eligibility and local access can vary, so confirming participation windows and requirements is important.

Capgemini Insights

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The Company
HQ: Issy-les-Moulineaux
340,000 Employees
Year Founded: 1967

What We Do

Capgemini is a global leader in partnering with companies to transform and manage their business by harnessing the power of technology. The Group is guided everyday by its purpose of unleashing human energy through technology for an inclusive and sustainable future. It is a responsible and diverse organization of 270,000 team members in nearly 50 countries. With its strong 50 year heritage and deep industry expertise, Capgemini is trusted by its clients to address the entire breadth of their business needs, from strategy and design to operations, fueled by the fast evolving and innovative world of cloud, data, AI, connectivity, software, digital engineering and platforms. The Group reported in 2020 global revenues of €16 billion.

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