FBS – Farmer Business Services is part of Farmers operations with the purpose of building a global approach to identifying, recruiting, hiring, and retaining top talent. By combining international reach with US expertise, we build diverse and high-performing teams that are equipped to thrive in today’s competitive marketplace.
We believe that the foundation of every successful business lies in having the right people with the right skills. That is where we come in—helping Farmers build a winning team that delivers consistent and sustainable results.
Since we don’t have a local legal entity, we’ve partnered with Capgemini, which acts as the Employer of Record. Capgemini is responsible for managing local payroll and benefits.
What to expect on your journey with us:
- A solid and innovative company with a strong market presence
- A dynamic, diverse, and multicultural work environment
- Leaders with deep market knowledge and strategic vision
- Continuous learning and development
Responsibilities
- Software Packaging & Application Lifecycle (Primary) Package and deploy enterprise applications for Windows and macOS using MicrosoftIntune (Win32 apps, Microsoft Store apps, shell scripts, PKG/DMG where applicable).
- Build and maintain standardized packaging practices: detection rules, requirement rules, dependencies, superdense, uninstall commands,and return-code handling.
- Own application lifecycle processes including intake, packaging, testing, pilot, production rollout, updates, and retirement.
- Manage application versioning, validation, and rollback strategies to reduce operational risk and downtime.
- Modern Deployment & Provisioning (Autopilot) Support Windows Autopilot provisioning workflows (user-driven/self-deploying scenarios asappropriate).
- Implement and maintain device provisioning standards: Enrollment Status Page (ESP), device naming conventions, assignment logic, andbaseline policy linkage.
- Validate provisioning outcomes and reduce time-to-productivity by troubleshooting enrollment, app delivery, and policy application issues.
- Endpoint Engineering (Windows & macOS) Develop, test, and maintain endpoint configuration policies across Windows and macOS,including Configuration profiles, compliance policies, security baselines, and device restrictions OS update rings / feature update policies(Windows), macOS update strategies (as applicable) Partner with security and infrastructure teams to align endpoint posture with corporatestandards (e.g., encryption, conditional access readiness, minimum OS requirements).
- Monitoring, Experience, and Operational Insights (Nexthink Infinity)
- Use Nexthink Infinity to monitor endpoint and application health, detect issues proactively, and validate deployment success.
- Build/maintain Nexthink campaigns or workflows (as applicable) to support user communications, sentiment, and remediation outcomes.
- Provide actionable insights from telemetry to improve reliability, reduce incidents, and enhance digital experience. Troubleshooting &Support Enablement Triage and resolve deployment issues across Intune and endpoint OS layers: Installation failures, detection errors,policy conflicts, app dependency failures, enrollment issues Analyze logs and diagnostics (e.g., Intune Management Extension logs,Company Portal logs, macOS install logs, event logs).
- Create and maintain runbooks, KB articles, and operational documentation to scale support and reduce repeat incidents.
- Cross-Functional Collaboration Work closely with application owners, security, service desk, desktop support, and infrastructure teams tocoordinate testing, deployment windows, and change management.
- Participate in CAB/change processes and communicate rollout plans, risks, and mitigation strategies.
Requirements
- Experience working with NexThink Infinity
- Experience working with systems such as Windows and MacOS
- Clear communication skills with English
Benefits
This position comes with a competitive compensation and benefits package.
- A competitive salary and performance-based bonuses.
- Comprehensive benefits package.
- Flexible work arrangements (remote and/or office-based).
- You will also enjoy a dynamic and inclusive work culture within a globally renowned group.
- Private Health Insurance.
- Paid Time Off.
- Training & Development opportunities in partnership with renowned companies.
Skills Required
- Experience with software packaging and application lifecycle management
- Proficiency in Microsoft Intune for application deployment
- Experience with Windows and macOS endpoint engineering
- Knowledge of monitoring tools like Nexthink Infinity
- Ability to create runbooks and operational documentation
Capgemini Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Capgemini and has not been reviewed or approved by Capgemini.
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Healthcare Strength — Health coverage is positioned as comprehensive, spanning medical, dental, and vision alongside life and AD&D options. Additional wellbeing supports like employee assistance programs, gym discounts, and pet insurance broaden the value beyond core insurance.
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Parental & Family Support — Family-related benefits include maternity/paternity leave and broader family-forming support such as fertility and surrogacy assistance in some locations. Inclusive caregiving supports like back-up child and elder care and out-of-state medical travel are also highlighted.
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Equity Value & Accessibility — Equity participation is available through recurring employee share ownership or purchase programs, creating a longer-term wealth-building option in addition to salary. Eligibility and local access can vary, so confirming participation windows and requirements is important.
Capgemini Insights
What We Do
Capgemini is a global leader in partnering with companies to transform and manage their business by harnessing the power of technology. The Group is guided everyday by its purpose of unleashing human energy through technology for an inclusive and sustainable future. It is a responsible and diverse organization of 270,000 team members in nearly 50 countries. With its strong 50 year heritage and deep industry expertise, Capgemini is trusted by its clients to address the entire breadth of their business needs, from strategy and design to operations, fueled by the fast evolving and innovative world of cloud, data, AI, connectivity, software, digital engineering and platforms. The Group reported in 2020 global revenues of €16 billion.
