About This Opportunity
We are looking for a L1 Assurance Engineer to join our Network Operations team at Ericsson, Noida. In this role, you will be part of a 24x7 global operations environment, responsible for real-time alarm monitoring, first-level fault analysis, and incident management across RAN, IP, Core, and Transmission (TXN) network domains.
This is an excellent opportunity for telecom professionals looking to build and grow their expertise across multiple network technologies while contributing to Ericsson's vision of a fully connected, intelligent world.
What You Will Do• Perform 24x7 alarm monitoring and first-level fault management (L1FM) across RAN, IP, Core, and Transmission network elements• Identify, analyze, and prioritize network faults using Ericsson OSS/NMS and multi-vendor EMS tools• Escalate and coordinate with L2/L3 support teams and field engineers to ensure timely service restoration within defined SLAs• Execute proactive monitoring to detect early warning signals and prevent service degradations• Track and manage incidents through their complete lifecycle with accurate documentation in fault management systems• Support incident, problem, and change management processes in line with Ericsson's Global Service Center (GSC) standards• Generate network performance and health reports, contributing to continuous improvement initiatives• Participate in rotational shift operations to ensure round-the-clock network surveillance coverage
The Skills You Bring
Experience & Domain Knowledge• 1-6 years of experience in Network Operations / L1 Fault Management in a telecom environment• Hands-on experience in one or more of the following domains:
o RAN (Radio Access Network - 2G/3G/4G/5G)
o IP (Routers, Switches, IP Transport)
o Core (MSC, EPC, IMS, 5GC)
o Transmission/TXN (SDH, DWDM, MW, Packet Transport)
Technical Skills• Working knowledge of Ericsson OSS/NMS tools or other network management platforms (e.g., Netcool, HP OpenView, SolarWinds)• Understanding of fault management processes, alarm correlation, and SLA-driven operational models• Familiarity with ITIL practices - incident, problem, and change management
Behavioural & Soft Skills• Strong analytical and troubleshooting skills with the ability to interpret alarms and identify probable root causes• Good communication and coordination skills for effective collaboration across global teams• Ability and willingness to work in a 24x7 rotational shift environment, including weekends and holidays
Education• Bachelor's degree in Telecommunications, Electronics, Computer Science, or equivalent
Skills Required
- 1-6 years of experience in Network Operations
- Hands-on experience in RAN, IP, Core, or TXN
- Working knowledge of Ericsson OSS/NMS or similar tools
- Bachelor's degree in Telecommunications, Electronics, or Computer Science
What the Team is Saying
.png)
.png)
Ericsson Compensation & Benefits Highlights
-
Retirement Support — The U.S. 401(k) includes an automatic 3% company contribution plus matching (100% of the first 3% and 50% of the next 2%) with immediate vesting. An employee stock purchase plan and legacy pensions in some groups strengthen long‑term savings.
-
Leave & Time Off Breadth — Generous PTO, paid holidays, sick time, bereavement leave, and a dedicated volunteer day are offered. Time‑off allotments can increase with tenure and are complemented by hybrid work where roles allow.
-
Healthcare Strength — Medical, dental, vision, and mental‑health support are part of a comprehensive health and wellbeing offering. Wellness initiatives such as onsite gyms, fitness classes, and EAP access are available in certain locations.
Ericsson Insights
What We Do
Ericsson builds the digital connectivity the world relies on. Our technology underpins the mobile networks, platforms, and systems that billions of people, businesses, and societies depend on every day. We are a global leader in communications technology, delivering mobile network infrastructure, cloud software, and wireless connectivity solutions for service providers and enterprises worldwide. Our networks support connectivity across 180+ countries, helping power everyday communication as well as critical digital services at global scale. Connectivity has evolved far beyond consumer mobile use. Today, nearly 80% of the world’s population accesses the internet via mobile networks, and Ericsson is helping shape what comes next. We are advancing 5G and 5G Advanced, developing network APIs that open connectivity to the global developer ecosystem, and applying automation and AI to make networks more intelligent, efficient, and resilient. Ericsson was the first company to launch live 5G networks on five continents, and our 5G platform is now commercially live in 150+ networks across 60+ countries. We also support more than 36,000 enterprise customers, enabling secure, high-performance connectivity for industries such as manufacturing, aviation, logistics, utilities, and public safety, where reliability and performance are mission critical. Innovation is central to how we work. Ericsson has approximately 28,000 employees in research and development, backed by one of the strongest intellectual property portfolios in the industry with 60,000+ granted patents. Our engineers, researchers, and technologists work across 100+ global R&D sites, helping define how networks evolve and how digital infrastructure is built for the long term. As the world moves toward a mobile-first, AI-powered, and cloud-driven future, connectivity becomes the foundation for digital transformation across every industry. Ericsson is building that foundation, shaping the future of digital connectivity through technology that operates at global scale and supports real-world impact, today and for what comes next.
Why Work With Us
Ericsson is a place for people who want to work on technology that powers everyday life. You’ll contribute to large-scale systems used every day, tackle complex challenges in live environments, and keep developing your skills and career in your own vision.
Gallery
Ericsson Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
Ericsson adopts a hybrid work model globally because we know balance matters. Sometimes things are better in real life. Other times we can be more productive at home. Our hybrid approach gives you the best of both worlds.
