F&B Attendant/Pool Lifeguard

Posted 2 Hours Ago
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Kuching, Bahagian Kuching, Sarawak, MYS
In-Office
Entry level
Software • Hospitality
The Role
Monitor hotel pool areas, enforce safety rules, respond to emergencies, provide first aid or CPR, assist guests, inspect equipment and water quality, maintain cleanliness and hygiene, stock towels and amenities, and collaborate with hotel teams. The role requires strong swimming ability, physical readiness, lifeguard certification, CPR and First Aid certification, guest service skills, and schedule flexibility.
Summary Generated by Built In

Exceptional Hospitality Starts with You

Picture yourself brightening someone’s day. When you join our Hotels team, that’s exactly what you’ll do every time you come to work! You will actively monitor the pool area to prevent accidents, provide emergency assistance when needed, and enforce pool safety rules. You will also assist in maintaining the cleanliness and orderliness of the pool and deck areas, including handling pool equipment and ensuring water quality standards are met. As a Life Guard, you’re not just ensuring the safety and well-being of guests using the pool and surrounding areas – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.

Responsibilities

Here’s what you’ll do during a typical day:

  • Guest Safety & Emergency Response:  Monitor pool areas, enforce safety rules, and respond swiftly to emergencies with first aid or CPR as needed.
  • Vigilance & Facility Checks:  Maintain constant awareness of guest activity and conduct routine inspections of pool equipment and water quality.
  • Customer Service:  Provide friendly assistance to guests, answer questions, and ensure a positive poolside experience.
  • Health & Safety Compliance:  Ensure adherence to hotel and legal safety standards; report hazards and maintain hygiene protocols.
  • Team Collaboration:  Communicate effectively with colleagues and assist other departments to support overall guest safety.
  • Facility Maintenance:  Keep pool areas clean, organized, and stocked with towels and amenities.
  • Physical Readiness:  Maintain strong swimming skills and physical fitness to respond effectively in emergencies.
Qualifications

At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member:

A passion for spreading the light and warmth of Hospitality. Acting with Integrity and always doing the right thing. Inspiring others through Leadership. A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.

In addition, this role requires the following minimum qualifications:

  • Valid Lifeguard certification (e.g., Red Cross, YMCA, or equivalent)
  • CPR and First Aid certification required
  • Strong swimming ability and physical fitness
  • Previous lifeguard or pool safety experience preferred
  • Excellent communication and guest service skills
  • Proficiency in English; additional languages are a plus
  • Flexibility to work weekends, holidays, and varied shifts
About Us
Join an Award-Winning Workplace Culture
At Hilton, we don’t just deliver exceptional experiences for our guests—we build an exceptional workplace for the Team Members who make it all possible. As a global leader in hospitality, we’ve welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.
Our award-winning culture has earned us repeated recognition on the World’s Best Workplaces list by Great Place to Work and Fortune. With our suite of world-class brands, and a company-wide commitment to providing the best stay for every guest, we’re setting new standards for the future of travel.
Whether you’re starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career—and help us make every stay a little more magical.
Curious about life at Hilton? Explore our Careers Blog to see why we’re more than a great place to stay—we’re a great place to work. 

Skills Required

  • Valid lifeguard certification, such as Red Cross, YMCA, or equivalent
  • CPR certification
  • First Aid certification
  • Strong swimming ability and physical fitness
  • Previous lifeguard or pool safety experience
  • Excellent communication and guest service skills
  • Proficiency in English
  • Availability to work weekends, holidays, and varied shifts

Hilton Compensation & Benefits Highlights

  • Wellbeing & Lifestyle Benefits — Go Hilton provides heavily discounted hotel stays for team members and extends access to family and friends, with up to 110 discounted nights and rates as low as $40 in some cases. Additional wellbeing resources include an Employee Assistance Program, mental-health support, caregiving resources, and programs like Thrive and sabbaticals.
  • Retirement Support — A 401(k) is offered with a company match of 100% on the first 3% of eligible pay plus 50% on the next 2%. This structure provides meaningful employer support for long‑term savings.
  • Parental & Family Support — New parents receive 4 weeks of fully paid parental leave, with birthing parents receiving an additional 8 weeks for a total of 12 weeks. Support extends to adoption assistance up to $10,000 per eligible child and resources for caregiving.

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The Company
HQ: McLean, VA
121,228 Employees
Year Founded: 1919

What We Do

Hilton (NYSE: HLT) is a leading global hospitality company with a portfolio of 22 world-class brands comprising nearly 7,300 properties and more than 1.1 million rooms, in 123 countries and territories. Dedicated to fulfilling its founding vision to fill the earth with the light and warmth of hospitality, Hilton has welcomed more than 3 billion guests in its more than 100-year history, earned a top spot on Fortune's 100 Best Companies to Work For list and been recognized as a global leader on the Dow Jones Sustainability Indices for six consecutive years. Hilton has introduced several industry-leading technology enhancements to improve the guest experience, including Digital Key Share, automated complimentary room upgrades and the ability to book confirmed connecting rooms. Through the award-winning guest loyalty program Hilton Honors, the more than 165 million members who book directly with Hilton can earn Points for hotel stays and experiences money can't buy. With the free Hilton Honors app, guests can book their stay, select their room, check in, unlock their door with a Digital Key and check out, all from their smartphone. Visit stories.hilton.com for more information, and connect with Hilton on Facebook, Twitter, LinkedIn, Instagram and YouTube.

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