Express Lube Advisor

Posted Yesterday
Be an Early Applicant
99501, Anchorage, AK, USA
In-Office
3K-8K Annually
Entry level
Automotive • Professional Services • Retail • Transportation
The Role
Greet customers, identify and resolve concerns, act as liaison between customers and technicians, explain recommended services, create and manage repair orders, and maintain communication throughout the service process.
Summary Generated by Built In
Dealership:L0154 BMW of Anchorage

BMW of Anchorage

Now Hiring – Express Lube Advisor

  • Pay: $3,000 - $8,000 per month (Base on Performance)
  • Schedule: Monday - Friday 7am - 6pm, cloed Saturdays & Sundays

Why Join Our Team?

At BMW of Anchorage, we believe exceptional customer experiences create customers for life. As an Express Lube Advisor, you'll play a key role in delivering a premium service experience from check-in to vehicle pick-up, ensuring every guest leaves with confidence and a smile. As part of Lithia & Driveway, you'll enjoy the stability of a market leader, performance-based earnings, ongoing training, and outstanding opportunities for career advancement. If you're passionate about customer service, you'll thrive in a collaborative team environment. You'll find a rewarding career with a company committed to integrity, growth, and delivering an honest, simple, and transparent experience for every customer.

What You'll Do

  • Greet customers in a friendly, professional manner
  • Identify, confirm, and help resolve customer concerns
  • Serve as the primary liaison between customers and technicians
  • Ensure technicians clearly understand customer needs
  • Clearly explain recommended services and repairs to customers
  • Create and manage repair orders accurately and efficiently
  • Maintain communication throughout the service process

What You'll Bring

  • Automotive service experience
  • Communication and customer service skills
  • Time management and organizational abilities
  • Ability to type and enter repair orders
  • Computer skills and understanding of cost calculations
  • Acceptable driving record and a valid driver's license in your state of residence.

Total Rewards

We offer a comprehensive benefits package designed to support you and your family, including:

  • Competitive pay
  • Medical, Dental and Vision Plans
  • Paid Holidays & PTO
  • Short and Long-Term Disability
  • Paid Life Insurance
  • 401(k) Retirement Plan
  • Employee Stock Purchase Plan
  • Lithia Learning Center
  • Vehicle Purchase Discounts
  • Wellness Programs

Additional information about our Total Rewards benefits can be reviewed on our careers site at www.totalrewards.lithiadriveway.com.

About Us

At Lithia & Driveway (NYSE: LAD) our success is fueled by our high performing teams delivering Auto Done Easy for our customers. We create simple, transparent, and convenient customer experiences throughout the vehicle-ownership lifecycle by leveraging our hundreds of store locations and our key adjacencies - Driveway, DFC, and GreenCars. We've built a retail model that champions entrepreneurial leadership, Growth Powered by People, and a strategy that creates possibilities and pushes us to reach our potential.

High School graduate or equivalent, 18 years or older required. We are a drug-free workplace. We are committed to equal employment opportunity (regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status). We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.

Reasonable accommodations may be made to enable individuals to perform the essential functions.

Skills Required

  • Automotive service experience
  • Communication and customer service skills
  • Time management and organizational abilities
  • Ability to type and enter repair orders
  • Computer skills and understanding of cost calculations
  • Acceptable driving record and a valid driver's license
  • High school graduate or equivalent, 18 years or older

Lithia Motors, Inc. Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Lithia Motors, Inc. and has not been reviewed or approved by Lithia Motors, Inc..

  • Strong & Reliable Incentives Sales-driven roles at busy stores can deliver good pay with a decent bonus structure, and commission-heavy plans reward volume. A “create your own paycheck” dynamic is described when hustle and long hours coincide with strong store traffic.
  • Healthcare Strength The core package includes medical, dental, vision, disability, life, and an EAP, with wellness resources, on-site clinics in select areas, and telemedicine highlighted. Discounts and employee pricing complement the benefits portfolio and bolster overall wellbeing support.
  • Retirement Support A 401(k) plan with company match and auto-enrollment is emphasized on benefits materials, with defined vesting and savings tools. Retirement programs are positioned as a core element of total compensation.

Lithia Motors, Inc. Insights

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The Company
HQ: Medford, OR
30,000 Employees

What We Do

Lithia Motors, Inc. is a nationwide automotive dealership group that provides vehicle sales, automotive repair, and financing services across hundreds of locations.

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