Experience Designer

Posted Yesterday
Chicago, IL, USA
Hybrid
94K-141K Annually
Mid level
AdTech • eCommerce • Food • Marketing Tech • Retail
We provide cutting-edge, seamless omnichannel experiences for customers—no matter when, where or how they choose to shop
The Role
Creates high-fidelity visual designs, wireframes, journey maps, prototypes, and front-end annotations for omnichannel customer experiences. Supports user research, applies user-centered design practices, partners with engineers on implementation, and contributes to service design, ecosystem mapping, and service blueprints. Requires attention to accessibility, brand standards, and design systems, with occasional support for urgent IT incidents.
Summary Generated by Built In
Category/Area of Expertise: Product Management
Job Requisition: 557904
Address: USA-IL-Chicago-300 South Riverside Plaza
Store Code: CF Product Management (5157595)
Ahold Delhaize USA, a division of global food retailer Ahold Delhaize, is part of the U.S. family of brands, which includes five leading omnichannel grocery brands - Food Lion, Giant Food, The GIANT Company, Hannaford and Stop & Shop. Our associates support the brands with a wide range of services, including Finance, Legal, Sustainability, Commercial, Digital and E-commerce, Technology and more.
Primary Purpose
Experience Designer II supports design solutioning by creating visual design comps, wireframes, prototyping, and evaluative research activities while applying user and business requirements using core Experience Design practices. This role will report to the Director of Experience Design, Customer Experience and will contribute to shaping the end-to-end omnichannel customer journey.
Our flexible/ hybrid work schedule includes 3 in-person days at one of our core locations and 2 remote days. Our core office locations include Chicago, IL.
Applicants must be currently authorized to work in the United States on a full-time basis.
Duties and Responsibilities • Produce design artifacts-including high fidelity comps, wireframes, journey maps, prototypes, and front end annotations-aligned with brand standards, design system guidelines, experience principles, and WCAG 2.0 accessibility requirements.• Support discovery and evaluative research activities; incorporate insights and feedback into design artifacts and iterations with guidance as needed.• Apply a strong foundational understanding of user centered design methods and bring a developing point of view to product discovery within an assigned area of focus.• Partner closely with engineers to ensure accurate, high quality implementation of design solutions.• Contribute to service and systems design efforts, including ecosystem mapping and service blueprints that connect frontstage and backstage experiences.• May be called upon to support critical escalations and must be available during urgent IT incidents as needed.
Qualifications • Bachelor's degree or equivalent years of work experience.• 3+ years in ecommerce or digital agency as a product designer, user experience designer, interaction designer, or similar role• Proficiency or experience using modern design and prototyping tools such as Figma.• Strong attention to detail and communication.
Preferred Qualifications • Experience designing for responsive web, native app solutions and basic design system components.
Salary Range: $93,840- $140,760
Actual compensation offered to a candidate may vary based on their unique qualifications and experience, internal equity, and market conditions. Final compensation decisions will be made in accordance with company policies and applicable laws.
#LI-KK1 #LI-Hybrid
At Ahold Delhaize USA, we provide services to one of the largest portfolios of grocery companies in the nation, and we're actively seeking top talent.
Our team shares a common motivation to drive change, take ownership and enable our brands to better care for their customers. We thrive on supporting great local grocery brands and their strategies.
Our associates are the heartbeat of our organization. We are committed to offering a welcoming work environment where all associates can succeed and thrive. Guided by our values of courage, care, teamwork, integrity (and even a little humor), we are dedicated to being a great place to work.
We believe in collaboration, curiosity, and continuous learning in all that we think, create and do. While building a culture where personal and professional growth are just as important as business growth, we invest in our people, empowering them to learn, grow and deliver at all levels of the business.
#BI-Hybrid

Skills Required

  • Bachelor's degree or equivalent years of work experience
  • 3+ years of experience in ecommerce or a digital agency as a product designer, user experience designer, interaction designer, or similar role
  • Proficiency or experience using modern design and prototyping tools such as Figma
  • Strong attention to detail and communication skills
  • Experience designing responsive web solutions
  • Experience designing native app solutions
  • Experience with basic design system components

What the Team is Saying

Claire Peters

Ahold Delhaize USA Compensation & Benefits Highlights

  • Healthcare Strength — Health coverage is described as comprehensive and reasonably priced, with medical, dental, vision, and mental-health programs plus HSA/FSA options. Several sources also highlight inclusive offerings such as fertility, adoption, and transgender healthcare support.
  • Retirement Support — The 401(k) with a company match is frequently cited as a standout component. Observations indicate a strong employer match and accessible retirement tools.
  • Leave & Time Off Breadth — PTO and holidays are often portrayed as generous, with flexible or floating days available in many corporate roles. Descriptions also point to wellness days and hybrid-schedule flexibility contributing to time-off usability.

Ahold Delhaize USA Insights

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The Company
HQ: Chicago, IL
10,000 Employees
Year Founded: 2018

What We Do

Ahold Delhaize USA, a division of global food retailer Ahold Delhaize, is part of the U.S. family of brands, which includes five leading omnichannel grocery brands – Food Lion, Giant Food, The GIANT Company, Hannaford and Stop & Shop. Our associates support the brands with a wide range of services, including Finance, Legal, Sustainability, Commercial, Digital and E-commerce, Technology and more. Our team includes some of the best and brightest talent from a variety of backgrounds, ranging from decades-long careers in retail to fresh perspectives from outside our industry. With a purpose-driven culture grounded in our values of courage, care, integrity, teamwork and humor, we are committed to fostering a culture of belonging where everyone is valued. Our team shares a common motivation to drive change, take ownership and enable the brands we support to nourish their customers and communities. We thrive on supporting great local grocery brands and their strategies. As part of the largest grocery retail group on the East Coast, we understand our vital role in enabling healthier people and a healthier planet and have an ongoing commitment to driving sustainable change that leads to a thriving food system, nourishes local communities, and creates a better world.

Why Work With Us

We love fresh perspectives, not just fresh produce. We believe that an inclusive workplace fosters creativity, accelerates innovation, and helps us create an even better product. At Ahold Delhaize USA, you’ll find coworkers who are caring and committed, and who focus on dreaming big and getting things done.

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Ahold Delhaize USA Offices

Hybrid Workspace

Employees engage in a combination of remote and on-site work.

Typical time on-site: 3 days a week
HQChicago, IL
Carlisle, PA
Landover, MD
Mauldin, SC
Quincy, MA
Salisbury, NC
Scarborough, ME
Learn more

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