This role is pivotal in ensuring our supplier network exceeds service level agreements, drives
innovation, and partners with Cartus to navigate successful relocations. The ideal candidate will
evaluate supplier service, identify and track performance trends, and implement continuous
improvement strategies.
This role will work closely with internal departments to understand and address their needs,
communicate effectively with suppliers, and facilitate regular meetings to discuss performance
and future planning.
Your Role & Accountabilities:
• Focus on Global International suppliers.
• To Investigate and resolve issues relating to supplier performance by liaising with operational staff and suppliers, in line with escalation procedure and ISO 9001: Quality System
• Collaborate with Supply Chain Network Manager to recruit, train, and manage designated supplier network.
• Track and report supplier and operational escalations daily through internal systems.
• Provide regular updates on service and best practices to designated supplier networks.
• Support reporting requirements by analyzing and tracking service defects to identify trends and provide solutions.
• Organize and participate in supplier review meetings.
• Participate or conduct monthly/quarterly dashboard calls with suppliers and communicate issues to supply Chain Managers accordingly.
• Arrange and facilitate supplier training sessions.
• Arrange and facilitate new hire training.
• Maintain documentation of Supply Chain Management processes.
• Attend internal operational and senior meetings as needed.
• Engage with operational teams through virtual meetings, representing Supply Chain.
• Support supplier pricing requests and new business pricing.
• Handle ad hoc reporting requests including weekly and monthly reporting requirements and system troubleshooting.
• Conduct regular audits of supplier platforms.
• Resolve supplier invoicing issues.
• Participate in project work aligned with Supply Chain Management strategy.
• Creating supplier profile and work initiation in internal systems
How You Succeed:
Our winning behaviors represent how we succeed and what we believe in, they shape our culture and enable our employees and business to continuously thrive. Always aspire to role model these.
• Obsess about Growth: Focus every day on making a big impact and accelerating growth
• Relentlessly Focus on Talent: Be the reason we attract and keep phenomenal people
• Always Find a Better Way: Explore and embrace what is possible
• Achieve Exceptional Results: Take decisive action and deliver on your commitments
Who You Are:
• Highly organised and self-motivated
• Customer focused
• Excellent interpersonal skills with the ability to communicate and influence clearly and effectively
• Ability to use own initiative
• Strong presentation and negotiation skills
• Results orientated
• Sound judgement and decision-making skills.
• Competency in operational database
• Team player with proven partnering skills
• Cultural sensitivity Experience
You Need:
• Demonstrating winning behaviors
• Ability to manage complex and multi-supplier relationships
• Ability to support manager with team requirement and/or supplier management
• Prior vendor/supplier management experience desirable
• Procurement background an advantage
• Preferably some previous experience in relocation management
• Availability to travel occasionally
• Proficient in MS Word, Excel and PowerPoint
• Data oriented mindset
• Google suite experience preferred
About UsCartus is leaning into its essence, Where Mobility Meets Agility®. With nearly 70 years in operation, Cartus is an industry leader in global talent mobility and corporate relocation services. Cartus manages all aspects of an employee’s move across 190+ countries to facilitate a smooth transition in what otherwise may be a stressful process. The company supports hundreds of corporate and government clients—including more than a third of Fortune 100 companies—with domestic and international mobility, recruitment and talent management, outsourcing, policy consulting and DEI mobility solutions, international assignment compensation and gross-up services, remote and hybrid workforce solutions, and language and intercultural solutions. Cartus is a subsidiary of Anywhere Real Estate Inc.
Anywhere Real Estate Inc. (NYSE: HOUS) is moving real estate to what's next. Home to some of the most recognized brands in real estate Better Homes and Gardens® Real Estate, Century 21®, Coldwell Banker®, Coldwell Banker Commercial®, Corcoran®, ERA®, and Sotheby's International Realty® , we fulfill our purpose to empower everyone's next move through our leading integrated services, which include franchise, brokerage, relocation, and title and settlement businesses, as well as mortgage and title insurance underwriter minority owned joint ventures. Anywhere supports nearly 1 million home sale transactions annually and our portfolio of industry-leading brands turns houses into homes in more than 118 countries and territories across the world.
At Anywhere, we are empowering everyone’s next move – your career included. What differentiates us is our scale, expertise, network, and unique business model that positions us as a trusted advisor throughout every stage of the real estate transaction. We pursue talent – strategic thinkers who are eager to always find a better way, relentlessly focus on talent, obsess about growth, and achieve exceptional results. We value our people-first culture, which thrives on empowerment, innovation, and cross-company collaboration as we keep moving the world forward, together. Read more about our company culture and values in our annual Impact Report.
We are proud of our award-winning culture and are consistently recognized as an employer of choice by various organizations including:
- Great Place to Work
- Forbes World's Best Employers
- Newsweek World's Most Trustworthy Companies
- Ethisphere World's Most Ethical Companies
Skills Required
- Manage complex and multi-supplier relationships
- Ability to support manager with team requirements and/or supplier management
- Prior vendor/supplier management experience
- Procurement background
- Experience in relocation management
- Availability to travel occasionally
- Proficient in MS Word, Excel and PowerPoint
- Google Suite experience
- Competency in operational database and internal systems
- Data oriented mindset; ability to analyze and track service defects
- Strong presentation and negotiation skills
- Excellent interpersonal, communication and influencing skills
- Highly organized, self-motivated, and results oriented
- Familiarity with ISO 9001 quality system
What We Do
Coldwell Banker The Real Estate Centre (CB-TREC) is an Ontario based real estate brokerage with offices in Toronto, Vaughan, Newmarket, Barrie, Innisfil, and Orillia. Their experienced team of residential and commercial agents operate across southern Ontario, helping clients reach a wide range of real estate goals. Originally founded in 1906, the Coldwell Banker brand was built on a commitment to professionalism and customer service which remains the cornerstone of our business philosophy today. Coldwell Banker is one of the oldest real estate companies in the country and this experience has helped us achieve the highest sales volume of any national real estate franchise* — double our nearest competitor. A Different Kind Of Brokerage At Coldwell Banker The Real Estate Centre, creating opportunities for our clients and our people is the foundation of our business. So whether you’re ready to buy a home, sell your existing one, or are looking for a rewarding new career, creating the right opportunity for you to achieve your dream is the core principle that’s helped us consistently grow our brokerage since 2000. Our Team Coldwell Banker TREC has Sales Representatives that cover both residential and commercial real estate. Their knowledge and experience can guide you through the real estate process and help you with all the details before, during and after the sale.
