ROLES & RESPONSIBILITIES
Job Purpose/Objective
The purpose of this role to present, promote and sell products/services using solid arguments to new prospective customers.
Key responsibilities
• Drive the End customer strategy of the terminal.
• Reengineer supply chain for End customers & provide them integrated supply chain solution.
• Increase DP World CFS/Terminal/Global Logistics volume throughput by focusing on end customers sales.
• Gather Customer Intelligence and develop customer specific solutions engaging multiple stakeholders internal & External which will retain/attract customer for the terminal and execute contracts/agreements as required.
• Prepare regular management reports and customer volume forecasts.
• Manage Credit and Collection per agreed terms.
• BCO mapping and conversion per targets assigned
• Business generated on Additional Services like DPD/DPE /Transportation/Warehousing/CFS service etc
• Credit performance of client base
• Quality and Timeliness of reports and Customer Database.
• Customer Relationship Management
QUALIFICATIONS & COMPETENCIES
Skills and Competencies MS Office, Shipping Documentation & Procedures.
Stakeholder Internal: CCT Commercial Team
External: End customers (BCO)
Educational Qualification (min) MBA or equivalent from a reputed University
Preferred Certifications if any
Range/ Min no of years - of overall Experience required
5 – 7 years in Shipping line, Terminal Commercial, Freight forwarding
Min no of years of Industry specific experience required, if any & the industry type
Minimum 5 Years in Shipping line, Terminal Commercial, Freight forwarding in frontline sales
Skills Required
- MBA or equivalent from a reputed University
- 5 - 7 years in Shipping line, Terminal Commercial, Freight forwarding
- Minimum 5 Years in frontline sales
DP World Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about DP World and has not been reviewed or approved by DP World.
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Fair & Transparent Compensation — Fair & Transparent Compensation: Pay is considered competitive in many contexts, with strong salary perceptions in several regions. Feedback suggests compensation is sometimes viewed as equitable, with salary practices described as compliant and fair.
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Wellbeing & Lifestyle Benefits — Wellbeing & Lifestyle Benefits: Wellness initiatives, flexible working hours, and practical supports like reimbursements for mobile, home internet, and home‑office equipment are emphasized. Feedback suggests these benefits contribute meaningfully to everyday work‑life needs.
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Healthcare Strength — Healthcare Strength: Health coverage is described as comprehensive in some locations, including medical emergency coverage and life insurance. A broader emphasis on health, safety, and wellbeing programs reinforces this support.
DP World Insights
What We Do
Trade is the lifeblood of the global economy, creating opportunities and improving the quality of life for people around the world. DP World exists to make the world’s trade flow better, changing what’s possible for the customers and communities we serve globally. With a dedicated, diverse and professional team of more than 108,000 employees, spanning 74 countries on six continents, DP World is pushing trade further and faster towards a seamless supply chain that’s fit for the future. We’re rapidly transforming and integrating our businesses – Ports and Terminals, Marine Services, Logistics and Technology – and uniting our global infrastructure with local expertise to create stronger, more efficient end-to-end supply chain solutions that can change the way the world trades. What’s more, we’re reshaping the future by investing in innovation. From intelligent delivery systems to automated warehouse stacking, we’re at the cutting edge of disruptive technology, pushing the sector towards better ways to trade, minimising disruptions from the factory floor to the customer’s door. We make trade flow, to change what’s possible for everyone.
