Job Responsibilities
- Provide technical support in regards to daily operational activities for Trade Marketing programs
- Work closely with cross-functional teams to plan, develop and implement trade marketing initiatives, rewards and loyalty programs; champion loyalty experience customer journey and to optimize engagement by identifying the shipper segments and deeply understand their needs through design thinking, testing, data analytics and business intelligence and utilise insights to penetrate, engage and grow the segments
- Monitor, analyse and evaluate trade marketing performance and assist supervisor to develop plans for areas of improvement
- Reconcile redemption and fulfilment of rewards to shippers
- Coordinate with cross-functional personnel (Sales, CSM, Regional team, Procurement, Finance etc)
- Prepare periodic reports for the purpose of tracking of progress on Ninja Rewards Program and other Trade Marketing campaigns
- Support in other activities such as events or other ad hoc task as directed by supervisors
Job Requirements
- Bachelor’s degree in Marketing, Business, or related field preferred. Prior experience in trade marketing or a similar role is advantageous.
- Good data processing skills
- Flexible with work timings to accommodate project demands or deadlines
- Good communication skills
- Problem-Solving and analytical skills
- Good business acumen to succeed in this role
- Team-oriented approach, with a willingness to collaborate and contribute to team success
- Willingness to travel as required to support trade marketing activities or events.
- Fluent in Bahasa Malaysia and English to effectively communicate with diverse stakeholders.
- Proficiency in using Google Sheets or Microsoft Excel is required
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What We Do
Ninja Van Group is a tech-enabled logistics organisation, backed by marquee investors including GeoPost, Alibaba Group, and B Capital Group. Launched in 2014 as an e-commerce express logistics company, it reached 100% network coverage by 2018 with over 2,000 stations and hubs across Southeast Asia. Today, around two million parcels course through its network daily. A decade of operations fortified Ninja Van Group’s e-commerce express network, enabling concurrent diversification across the realms of e-commerce and express logistics. To maximise its scale in e-commerce, Ninja Van Group offers a comprehensive suite of solutions – from digital to full-funnel marketing – to help shippers sell better. As a springboard for expansion beyond e-commerce, Ninja Van Group's e-commerce express network lays the groundwork for venturing into other express verticals, including business-to-business inventory restocking and cold chain.
