At EMC, we’re all about working together to make an impact. As part of our team, you’ll have the opportunity to grow, contribute, and gain experience that matters. We strive to be caring leaders, close partners, and responsive experts—always supporting each other to do our best work. Join us, and let’s improve lives together.
**This position can be performed remotely with preference for candidates to be located in Charlotte NC, Detroit MI or Indianapolis IN**
Essential Functions:
Services EMC’s large account risk control portfolio within assigned region by conducting risk control surveys and services to our largest and most complex accounts.
Oversees the delivery of risk control services within the assigned region, ensuring risk control field team members consistently provide high-quality, value-driven support to Large Account policyholders.
Provides advanced, expert level consultation by completing or assigning other risk control team members according to skill set to deliver high-quality and technical on-site risk control surveys for both current and prospective policyholders across all EMC business areas, including niche markets.
Produces detailed written reports and recommendations to support underwriting decisions, risk selection, and account retention efforts.
Identifies key loss exposures to loss and recommends mitigation strategies, including removal or evaluation of existing controls when elimination is not feasible.
Communicates the impact of identified exposures to Underwriting, quantifying deficiencies to support informed decisions on risk selection, pricing, terms, and conditions for highly complex large accounts.
Designs and delivers strategic service plans for EMC’s largest and most complex accounts, addressing key loss drivers and operational exposures.
Provides expert-level consultation informed by data analysis, field observations, and collaborative engagement with clients and technical risk control staff to drive measurable risk improvement.
Influences and guides insureds toward adoption of service plans and implementing tailored risk control recommendations.
Provides advanced technical expertise and guidance to other risk control team members to include co-surveys, reviewing service plans, and completing quality control reviews on survey reports.
Serves as a trainer to less experienced Risk Control team members at the discretion of Risk Control Services (RCS) leadership.
Builds and leverages strong relationships with policyholders, underwriting, claims and agents in the large account sector, serving as a trusted advisor through the delivery of stewardship programs that reinforce value, support retention, and align risk control services with client needs.
Actively participates in cross-functional meetings with Underwriting, Sales, and Claims to share insights, align service strategies, and strengthen renewal decision-making and account retention efforts.
Promotes Risk Control capabilities in collaboration with Underwriting, Claims, and Sales through targeted agency engagement, including client visits, presentations at agency and industry association events, and other strategic outreach initiatives.
Education & Experience:
Bachelor's degree, preferably in a safety, engineering, industrial safety, fire protection related field or equivalent relevant experience
Eight years of experience in risk control or safety role, or related experience
Certifications such as ASP, CSP, ARM preferred
Knowledge, Skills & Abilities:
Good computer skills, including Microsoft Office Suite
Advanced knowledge of industrial, construction, fire, and commercial automotive safety
Excellent knowledge of various nationally recognized standards and codes, including OSHA, DOT and NFPA
Advanced ability to understand and evaluate risk
Excellent ability to identify and visualize potential loss exposures
Strong problem-solving skills
Strong customer service skills
Self-motivated and highly organized
Ability to work effectively with others, as well as independently
Advanced to multi-task and prioritize to meet deadlines
Excellent communication skills with the ability to influence and educate diverse audiences
Travel required; approximately 50% with a mix of local and overnight travel. A valid driver’s license with an acceptable motor vehicle report per company standards is required
The hiring salary range for this position will vary based on geographic location, falling within either of the following:
$101,677 - $145,733 or $112,094 - $160,670A hiring range represents a subset of the full salary range. The actual salary will depend on several factors, including relevant education, skills, and experience of an applicant, geographic location, and business needs.
For information relating to the benefits EMC Team Members receive as part of a comprehensive rewards package, please visit www.emcins.com/careers.
Our employment practices are in accordance with the laws that prohibit discrimination due to race, color, creed, sex, sexual orientation, gender identity, genetic information, religion, age, national origin or ancestry, physical or mental disability, medical condition, veteran status, active military status, citizenship status, marital status or any other consideration made unlawful by federal, state, or local laws.
All of our locations are tobacco free including in company vehicles.
Top Skills
What We Do
EMC Insurance Companies is among the top 60 insurance organizations in the country based on net written premium, and we have more than 2,500 employees. The company was organized in 1911 to write workers’ compensation protection in Iowa. Today, EMC provides property and casualty insurance products and services throughout the United States and writes reinsurance contracts worldwide. Operating under the trade name EMC Insurance Companies, Employers Mutual Casualty Company and one or more of its affiliated companies is licensed in all 50 states and the District of Columbia.
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