The Role
Maintain and support IT infrastructure (servers, networks, firewalls, storage), ensure high availability and security, resolve critical hardware/software issues, support plant automation, manage ERP systems (SAP/Oracle) and integrations, coordinate vendors, procurement and asset tracking, and implement IT upgrades and improvements.
Summary Generated by Built In
SECTION I: ROLE INTRODUCTION Outlines the basic information of the role. Job Title Executive – IT Reporting To Senior Manager - IT Location Gangaikondan Grade/ Level SD Job Objective To support and maintain IT infrastructure by ensuring smooth operation of systems, networks, and user support services, enabling uninterrupted business operations and efficient issue resolution. Key Responsibilities Responsibilities KPIs 1)
2)
- Manage servers, networks, firewalls, and storage systems
- Ensure high availability of IT systems and network security
- Plan and implement IT upgrades and improvements
2)
- Handle critical IT issues and escalations
- Diagnose and resolve complex hardware/software problems
- Support plant systems and automation IT needs
- Manage ERP systems (SAP/Oracle) and integrations
- Coordinate with cross-functional teams for system improvements
- Ensure data accuracy and system efficiency
- Coordinate with IT vendors and service providers
- Manage IT procurement and asset tracking
- Bachelor’s Degree (Relevant to IT )
- 2 to 4 years of experience in IT infrastructure / support
- Experience in manufacturing / plant IT preferred
- Network & Server Management
- ERP Systems (SAP preferred)
- Cybersecurity
- Leadership skills
- Analytical thinking
- Problem-solving ability
Skills Required
- Bachelor's Degree (Relevant to IT)
- 2 to 4 years experience in IT infrastructure/support
- Experience in manufacturing / plant IT
- Network and Server Management (servers, networks, firewalls, storage)
- ERP systems management and integrations (SAP/Oracle)
- SAP experience (preferred)
- Cybersecurity knowledge
- Leadership skills
- Analytical thinking
- Problem-solving ability
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The Company
What We Do
VSL Logistics Solutions Private Limited is a fast-growing freight forwarding and logistics company headquartered in Kolkata, India, with a presence spanning over 20 countries and 250 cities worldwide. The company specializes in providing comprehensive end-to-end logistics solutions, including international and domestic freight forwarding, customs clearance, warehousing, inland transport, and multimodal services.
