As an Executive Housekeeper, you will be responsible for coordinating and controlling all Housekeeping operations to ensure the highest standards of cleanliness, hygiene and guest satisfaction. You will lead the Housekeeping and Laundry teams, oversee guest rooms, public areas and back-of-house areas, and ensure that Hilton standards are consistently maintained.
You will also be responsible for departmental budgeting, cost control, inventory management, Team Member development and training, while working closely with other hotel departments to ensure an exceptional guest experience.
ResponsibilitiesAs Executive Housekeeper, you will be responsible for:
- Managing and controlling all Housekeeping areas, including guest rooms, public areas, laundry and back-of-house areas.
- Leading, supervising and developing Housekeeping Team Members.
- Conducting routine inspections to ensure Hilton cleanliness, hygiene and presentation standards are consistently maintained.
- Identifying training needs and supporting the development of Team Members.
- Ensuring appropriate standards of uniform, hygiene, conduct and appearance within the Housekeeping team.
- Preparing and managing the Housekeeping departmental budget and controlling departmental costs.
- Monitoring inventories of linen, uniforms, cleaning supplies and operational equipment.
- Ensuring furnishings, installations and equipment are maintained in good condition.
- Maintaining effective communication and cooperation with other hotel departments and hotel management.
- Supervising contractors and ensuring agreed service standards are fulfilled.
- Ensuring compliance with health, safety, security and emergency procedures.
- Taking appropriate action during emergency situations in accordance with hotel procedures.
- Ensuring Hilton policies, procedures and standards are consistently followed.
- Previous experience in a Housekeeping leadership or management role, preferably within an international hotel environment.
- Strong leadership, communication and team management skills.
- Excellent attention to detail with a strong focus on cleanliness, quality and guest satisfaction.
- Good knowledge of Housekeeping operations, including laundry, inventory and cost control.
- Ability to effectively plan, organize and prioritize departmental operations.
- Strong problem-solving and decision-making skills.
- Good command of English.
- Knowledge of health, safety and hygiene standards.
- Ability to work collaboratively with other departments and lead the team in line with Hilton standards and values.
Skills Required
- Previous experience in a housekeeping leadership or management role, preferably in an international hotel environment
- Strong leadership, communication, and team management skills
- Excellent attention to detail and focus on cleanliness, quality, and guest satisfaction
- Knowledge of housekeeping operations, including laundry, inventory, and cost control
- Ability to plan, organize, and prioritize departmental operations effectively
- Strong problem-solving and decision-making skills
- Good command of English
- Knowledge of health, safety, and hygiene standards
- Ability to collaborate with other departments and lead teams according to Hilton standards and values
Hilton Compensation & Benefits Highlights
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Wellbeing & Lifestyle Benefits — Go Hilton provides heavily discounted hotel stays for team members and extends access to family and friends, with up to 110 discounted nights and rates as low as $40 in some cases. Additional wellbeing resources include an Employee Assistance Program, mental-health support, caregiving resources, and programs like Thrive and sabbaticals.
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Retirement Support — A 401(k) is offered with a company match of 100% on the first 3% of eligible pay plus 50% on the next 2%. This structure provides meaningful employer support for long‑term savings.
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Parental & Family Support — New parents receive 4 weeks of fully paid parental leave, with birthing parents receiving an additional 8 weeks for a total of 12 weeks. Support extends to adoption assistance up to $10,000 per eligible child and resources for caregiving.
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What We Do
Hilton (NYSE: HLT) is a leading global hospitality company with a portfolio of 28 world-class brands comprising more than 9,400 properties and nearly 1.4 million rooms, in 144 countries and territories. Dedicated to fulfilling its founding vision to fill the earth with the light and warmth of hospitality, Hilton has welcomed over 4 billion guests in its more than 100-year history. Named as the No. 1 World’s Best Workplace by Great Place to Work and Fortune, Hilton aims to create the best culture for its 500,000 team members around the world. Hilton has introduced industry-leading technology enhancements to improve the guest experience, including Digital Key Share, automated complimentary room upgrades and the ability to book confirmed connecting rooms. Through the award-winning guest loyalty program Hilton Honors, the more than 260 million Hilton Honors members who book directly with Hilton can earn Points for hotel stays and experiences money can't buy. With the free Hilton Honors app, guests can book their stay, select their room, check in, unlock their door with a Digital Key and check out, all from their smartphone.
Why Work With Us
Hilton is proud to be recognized as the World’s Best Workplace by Great Place to Work and Fortune. At Hilton, every job makes the stay. Team Members can make an impact, be themselves, build new skills, grow their careers, explore opportunities around the world, and enjoy people-first benefits like Go Hilton travel discounts.
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With more than 9,400 hotels and properties in 144 countries and territories, plus corporate offices and teams around the world, Hilton offers opportunities to build a career in destinations and communities worldwide.
