Enterprise Client Director (Knoxville)

Reposted 13 Hours Ago
Be an Early Applicant
Hiring Remotely in USA
Remote
Senior level
Artificial Intelligence • Healthtech • Analytics • Biotech
The Role
The Executive Client Director manages strategic relationships for GE HealthCare, developing account strategies and engaging with C-suite leaders to drive enterprise solutions and sales outcomes.
Summary Generated by Built In
Job Description SummaryThe Enterprise Client Director (ECD) serves as a trusted advisor and strategic thought partner to a select set of GE HealthCare’s most critical customers, leading enterprise account planning and acting as a change agent within the account. The ECD owns the account-level relationship strategy across GEHC’s equipment, service and digital portfolio engages C-suite and departmental leaders, and is empowered to deliver a unified, differentiated customer experience, unlock incremental value for the customer and for GE HealthCare with support and through orchestration of the Global and Regional teams.

Job Description

Key Responsibilities  

  • Develop and execute a multi-year account strategy aligned to customer priorities, connecting GEHC capabilities across Imaging, AVS, PCS, and Service into a coherent roadmap for Care Alliance partnership 

  • Translate strategy into quarterly priorities and opportunity plans that the account community can execute. 

  • Build and sustain senior relationships (C-suite and key executives), anticipate changing needs, and shape customer decision-making as a trusted advisor.  

  • Present complex information clearly—verbally and in writing—to executive decision makers. 

  • Serve as the single point of contact and decision maker for Enterprise Accounts, ensuring alignment on who engages whom, when, and why across GEHC.  

  • Connect customers to the right GEHC resources to meet needs and resolve challenges while maintaining strategic coherence and message discipline. 

  • Lead and algin cross-functional teams around account priorities, clear roles, and operating cadence 

  • Owns the coordination with USCAN and Global Segment teams / Sales GMs to ensure the right level of engagement from front line sellers.  

  • Identify and shape enterprise opportunities; engage the Enterprise Solutions team to build large-scale strategic deals (e.g., Care Alliance / Care Pathway-type constructs where applicable).  

  • Lead cross-segment alignment to improve win rate, deal velocity, and customer confidence in GEHC as a strategic partner. 

  • For assigned Enterprise Accounts, own funnel health and conversion within accounts, driving Enterprise Solutions funnel, Share of Wallet, Visibility rate, and Win rate. 

  • Deliver outcomes with explicit accountability for Price discipline / accretion (protecting value and avoiding relationship-discounting). 

  • Hold internal stakeholders accountable for cross-functional outcomes that impact the enterprise relationship, including cash collection, issue resolution, and delivery commitments; driving closure through influence and escalation pathways when required 

Required Qualifications  

  • Bachelor’s degree and 5+ years experience in a combination of medical sales, healthcare marketing, clinical/technical modality expertise, clinical technology leadership, or hospital administration in imaging OR 8+ years experience in a combination of medical sales. 

  • Demonstrated experience presenting complex information to healthcare/hospital C-suite decision makers. 

  • Demonstrated ability in leading direct teams and through influence. 

  • Demonstrated ability to orchestrate across multiple, complex stakeholder groups and successfully shape an outcome 

  • Reside within assigned geography (Knoxville) and travel within territory as required. 

Preferred  

  • Demonstrated ability to drive account-level strategy and organizational alignment across segments and service teams. 

  • Track record shaping complex, cross-segment opportunities and building enterprise-level deals. 

  • Comfort operating beyond traditional product categories (e.g., digital, SaaS, precision care strategies where applicable) 

#LI-KC1

We will not sponsor individuals for employment visas, now or in the future, for this job opening.

Additional Information

GE HealthCare offers a great work environment, professional development, challenging careers, and competitive compensation. GE HealthCare is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.

GE HealthCare will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a drug screen (as applicable).

While GE HealthCare does not currently require U.S. employees to be vaccinated against COVID-19, some GE HealthCare customers have vaccination mandates that may apply to certain GE HealthCare employees.

Relocation Assistance Provided: No

Skills Required

  • Bachelor's degree and 5+ years experience in medical sales or related fields
  • Demonstrated experience presenting to healthcare C-suite decision makers
  • Ability to lead teams and influence stakeholders

GE Healthcare Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about GE Healthcare and has not been reviewed or approved by GE Healthcare.

  • Healthcare Strength Healthcare coverage is portrayed as comprehensive, including medical, dental, and vision options with HSA-eligible choices and preventive care coverage. Mental health and well-being support programs are also emphasized as part of the overall package.
  • Retirement Support Retirement support is described as meaningful, with a 401(k) match and additional programs such as student-loan matching in some descriptions. Legacy pension and retiree medical obligations for certain closed groups also signal continued support for long-tenured populations.
  • Strong & Reliable Incentives Variable and role-linked earning opportunities appear attractive in some job families, including high on-target earnings potential in certain sales roles. Additional role-based perks like company cars and travel-related reimbursements further increase the perceived value of total rewards in those positions.

GE Healthcare Insights

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The Company
Chicago, IL
50,282 Employees
Year Founded: 1892

What We Do

Every day millions of people feel the impact of our intelligent devices, advanced analytics and artificial intelligence. As a leading global medical technology and digital solutions innovator, GE Healthcare enables clinicians to make faster, more informed decisions through intelligent devices, data analytics, applications and services, supported by its Edison intelligence platform. With over 100 years of healthcare industry experience and around 50,000 employees globally, the company operates at the center of an ecosystem working toward precision health, digitizing healthcare, helping drive productivity and improve outcomes for patients, providers, health systems and researchers around the world. We embrace a culture of respect, transparency, integrity and diversity.

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