Personal Assistant
Location: London or Manchester
Type: Permanent, full time
Happy to talk flexible working
The Opportunity
QBE Europe are recruiting an Personal assistant to support the Group Head of Technology Strategy & Architecture and Group Head of Enterprise Platforms and Strategic Programme Director on a permanent basis in either our London or Manchester office.
This role is to provide high-level secretarial and administrative support to senior management, directors, and their teams, ensuring smooth operations and effective communication within the organisation.
Having the right to work in the UK is a requirement for this role. QBE may consider sponsorship at its discretion.
About QBE
At QBE, we get to the heart of what matters for our customers. And we do it all with a human touch.
We’re an international insurer with more than 13,000 people working across 26 countries – which means we’re big enough for your ambitions, yet small enough for you to make a real impact. It’s an exciting time. We’re building momentum towards our vision to become the most consistent and innovative risk partner.
What if you could have a positive impact – at work and in the world? As part of the QBE team, you’ll get to spend every day working with people who are passionate, talented and kind.
Your new role
Demonstrate awareness of the annual departmental business plan to ensure alignment with work activities and support its achievement.
Assist in organising and prioritising the workload of the Senior Leader and effectively manage stakeholder expectations.
Organise internal and external meetings, book venues, and make arrangements for equipment and catering to ensure successful meeting outcomes.
Maintain departmental filing systems to ensure information is up-to-date, consistent, and easily accessible.
Assist the Senior Leader in dealing with administrative aspects of highly confidential matters sensitively and in line with best practice.
Organise travel itineraries for the Senior Leader in line with requirements and company policies.
Distribute incoming posts promptly to ensure timely correspondence forwarding.
Liaise with external and internal contacts to ascertain needs and ensure effective communication processes.
Screen, prioritise, and annotate incoming information and communications, triaging, redirecting or referring as appropriate.
Support the Senior Leader in managing and responding to approval requests, ensuring alignment with internal policies.
About you
Extensive PA/EA experience support Senior Leaders.
Excellent Word, Excel, PowerPoint, Teams and Outlook Skills
Previous experience as a Personal Assistant
Excellent Communication and Stakeholder management skills
The ability to develop good working relationships with colleagues and work effectively as part of a team
Be pro-active and able to work on own initiative
Excellent organisation skills and a good level of accuracy
Benefits
We offer a range of benefits to help provide holistic support for your work life, whatever your circumstances. As a QBE employee you will have access to and benefit from:
30 days holiday a year with the option to buy up to 2 additional days.
Flexible working - balancing work and life is important so our flexible working opportunities are open to all, this can include part-time, job share and compressed hours.
Pension – you are automatically enrolled into the QBE pension plan, which entitles you to receive employer contributions of 10% of your basic salary.
To learn more about benefits of working with us, click Rewarding our people - QBE European Operations
Awards & Recognition
We value our employee’s experience with us and are proud to have been recognised for the following awards:
Insurance Post British Insurance Awards 2025:
Winner: Commercial Lines Insurer of the Year, Winner: Reinsurer of the Year - QBE Re, Winner: ESG, Diversity, Equity and Inclusion Initiative of the Year, Winner: Insurance Personality of the Year - Chris Wallace, Executive Director UK insurance
AXCO Global Insurance Awards 2024 Winner: Network Management of the Year
Insurance Business UK 5-Star Cyber Awards 2024: QBE rated as a 5-Star Cyber Insurer
To learn more about our achievements, click here
Apply now and let’s make it happen!
If you’re looking for a career that combines your expertise and your empathy, click Apply today.
Skills:
Business Management, Communication, Critical Thinking, Customer Service, Demand Management, Financial Management, High Accuracy, Intentional collaboration, Legal Administrative Support, Managing performance, Meeting Management, Prioritization, Risk Management, Stakeholder Management, Travel PlanningHow to Apply:
To submit your application, click "Apply" and follow the step by step process.
Equal Employment Opportunity:
QBE is an equal opportunity employer and is required to comply with equal employment opportunity legislation in each jurisdiction it operates.
Top Skills
What We Do
QBE Insurance Group is one of the world's top 20 general insurance and reinsurance companies, with operations in all the key insurance markets. QBE is listed on the Australian Securities Exchange and is headquartered in Sydney. We employ more than 11,000 people in 27 countries.
