Executive Assistant

About Airwallex
Airwallex is the only unified payments and financial platform for global businesses. Powered by our unique combination of proprietary infrastructure and software, we empower over 200,000 businesses worldwide - including Brex, Rippling, Navan, Qantas, SHEIN and many more - with fully integrated solutions to manage everything from business accounts, payments, spend management and treasury, to embedded finance at a global scale.
Proudly founded in Melbourne, we have a team of over 2,000 of the brightest and most innovative people in tech across 26 offices around the globe. Valued at US$8 billion and backed by world-leading investors including T. Rowe Price, Visa, Mastercard, Robinhood Ventures, Sequoia, Salesforce Ventures, DST Global, and Lone Pine Capital, Airwallex is leading the charge in building the global payments and financial platform of the future. If you're ready to do the most ambitious work of your career, join us.
Attributes We Value
We hire successful builders with founder-like energy who want real impact, accelerated learning, and true ownership. You bring strong role-related expertise and sharp thinking, and you're motivated by our mission and operating principles. You move fast with good judgment, dig deep with curiosity, and make decisions from first principles, balancing speed and rigor.
You're humble and collaborative; turn zero-to-one ideas into real products, and you "get stuff done" end-to-end. You use AI to work smarter and solve problems faster. Here, you'll tackle complex, high-visibility problems with exceptional teammates and grow your career as we build the future of global banking. If that sounds like you, let's build what's next.
About the Team
The Operations team at Airwallex ensures the smooth and efficient functioning of our services and processes. We focus on optimizing workflows, improving operational efficiency, and delivering exceptional customer support. By streamlining operations and implementing best practices, we help drive the company's growth and maintain high service standards. Our team is dedicated to providing a seamless experience for our customers and supporting Airwallex's mission to empower businesses globally.
What you'll do
As a Personal Assistant/Executive Assistant you will act as the trusted liaison with the CEO's internal/external stakeholders and teams, you will work to ensure that he is able to focus on priority work by leveraging your exceptional organisation, communication, and administrative skills to triage and prioritise incoming requests. No two days will be the same, so if you are someone that enjoys working in a fast-paced environment with variety in your work then this role is for you.
Responsibilities:

• Extensive business and personal calendar management for the executive cross multiple time zones
• Acting as the point of contact for internal/external stakeholders requiring time and or action from the executive
• Proactively coordinating internal and external meetings inc. agenda preparation, venue and technology, documenting minutes, etc.
• Travel arrangements for executive and family including but not limited to flight & hotel bookings, transfers, itinerary planning, visa coordination, and other local requirements
• Manage business expenses, personal invoices, bill payment and insurance reimbursements
• Manage household operations, such as vendor management, housekeeper coordination, etc.
• Coordinate reservations, meal, and appointments for executive and family
• Complete day-to-day errands and situational requests
• Coordinate logistics required for personal events, appearances, or activities
• Manage administrative duties for executive's private venture fund
• Assistance in preparing documents and presentations

Who you are
We're looking for people who meet the minimum qualifications for this role. The preferred qualifications are great to have, but are not mandatory.
Minimum qualifications:

• Degree holder with at least 6+ years of PA/EA experience, serving CEO/Founder
• Diligence, reliability, and a strong sense of responsibility particularly in relation to confidential and sensitive matters
• A calm demeanor
• Appetite for new challenges and opportunities
• Comfortable with all forms of start-up 'start up' technologies including and not limited to Slack, Google Suite, Confluence, Zoom, Wechat, Whatsapp
• Proficiency in MS Word, Excel, PowerPoint
• Exceptional communication in verbal and written English & Mandarin.

Applicant Safety Policy: Fraud and Third-Party Recruiters
To protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com email address. Please apply only through careers.airwallex.com or our official LinkedIn page.
Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.
Equal opportunity
Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don't regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.