Company Summary
Zoro.com is a leading eCommerce platform offering nearly 12 million tools, parts and supplies for our business customers. Launched in 2011, we brought a B2C-like experience to the B2B industry, and continue to be at the forefront of digital innovation at the intersection of technology and distribution. We have rapidly grown to over $1 billion in annual revenue and we’re just getting started!
Job Summary:
Zoro is looking for a reliable and highly organized Executive Assistant to support one of our executive leaders and broader Leadership Team in our Chicago headquarters. In this role, you’ll serve as a trusted partner, helping to keep things running smoothly behind the scenes so others can focus on moving the business forward.
You’ll manage day-to-day administrative tasks, but your impact won’t stop there. You’ll also collaborate with our HR team on key projects and partner with our Office Manager to bring in-office events to life. To thrive here, you’ll need to be proactive, detail-oriented, and tuned into Zoro’s values and priorities because your work helps make ours possible.
This role will be based in Chicago and will have a requirement of at least 2 days onsite.
You Will:
- Proactively manage calendars, meetings and schedules - including agendas, presentation materials and follow-ups with strong attention to detail to keep things moving forward
- Anticipate needs, identify challenges and recommend process improvements to support seamless day-to-day operations
- Monitor and manage inbox activity, helping prioritize emails, flag key communications and keep tasks on track
- Plan and coordinate team meetings, ensuring agendas are clear and conversations stay on course
- Handle travel arrangements from start to finish - booking, documentation and logistics for both domestic and international trips
- Submit and track expenses accurately and on time, ensuring alignment with policy and deadlines
- Draft, edit and maintain various documents and materials, including notes, presentations, surveys and team resources
- Support cross-platform scheduling and coordination, including collaboration with our parent company's Microsoft-based systems
You Have:
- 3+ years of administrative experience
- Experience in supporting multiple executive leaders and/or departments
- An anticipatory approach, and experience managing complex administrative details and determining best approach/action to use in non-routine situations
- Excellent organizational, communication, and problem-solving skills
- Strong verbal and written communication skills
- Ability to handle sensitive information with confidentiality and discretion
- Demonstrated ability to work independently and make informed decisions in the absence of the executive
- Professional demeanor and the ability to build positive relationships with stakeholders
- Worked with detailed knowledge of business operations, organizations and relationships involved at top management levels
- Proficiency with Google Suite, Microsoft Office or other related collaboration tools
- The ability to be onsite support Monday through Thursday between the core hours of 8:30am - 4:30pm CST, with flexibility before and after depending on the needs of the office
Compensation:
This position is hourly. Below is the anticipated base pay compensation range for this position.
Total Rewards
Zoro’s total compensation plan includes our Zoro Incentive Plan (ZIP) that is designed to foster and reward our team members for strong performance. Total compensation will be highly competitive.
In addition to competitive compensation, Zoro offers comprehensive benefits and perks including:
- Medical, dental, vision, and life insurance plans with coverage starting on day one of employment
- Maternity support programs, nursing benefits, and up to 14 weeks paid leave for birth parents and up to 4 weeks paid leave for non-birth parents. We also support growing your family through access to adoption assistance program
- 6 free sessions each year with a licensed therapist and Wellhub portal membership to support your mental and emotional wellbeing
- At least 18 paid time off days annually for full-time employees and 6 company holidays per year
- 6% company contribution to a 401K Retirement Savings Plan each pay period, no employee contribution required
- Tuition reimbursement, student loan refinancing and access to financial counseling, education, and tools
- Charitable Gift Program - match gift to an eligible educational, cultural, community health, and human service organizations
- Employee discounts and admission to various civic and cultural institutions around Chicago
- Zoro office perks including coffee bar, beer on tap, unlimited snacks, access to the onsite gym, and incredible city skyline views
For additional information and details regarding our benefits and our parent company, W. W. Grainger, please click on the link here.
The pay range provided is not a guarantee of compensation. The range listed reflects the expected base pay for this position at the time of posting, based on the role's job grade. Actual compensation may vary depending on factors such as location, relevant experience and individual qualifications.
Our Culture
Zoro was founded in 2011 with a simple idea: make it easy for businesses to get the tools, parts, and supplies they need to keep things running. We've grown by staying curious, moving quickly, and solving everyday challenges in smart, practical ways. Backed by W.W. Grainger and inspired by our endless assortment business model, we’re on a clear path toward our next big milestone: $2 billion in revenue—and beyond.
At Zoro, we don’t just follow a playbook—we help build it. You’ll get to work on real problems with a supportive team that shares ideas freely, learns from each other, and celebrates wins together. Our culture is grounded in values that guide how we show up every day: Winning & Learning Together, Being Customer Obsessed, Being Transparent, and Taking Ownership. We don’t have all the answers, but we’re always asking good questions.
Zoro’s culture has been recognized by Fortune, Best Places to Work, and Built In Chicago—but the recognition we care about most comes from our team members, who make this place what it is.
We also know that flexibility matters. Our hybrid work model gives you space to focus and the flexibility to live your life — asking team members to be onsite at least two days a week. Our Chicago HQ (right above Ogilvie Transportation Center in the Accenture Tower) is always open and ready for connection, collaboration, or just a good cup of coffee.
At Zoro, we’re growing fast toward big aspirations — and we’re continuously excited about the new challenges we get to solve together.
We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex (including pregnancy), national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or expression, protected veteran status, or any other protected characteristic under federal, state, or local law. We are proud to be an equal opportunity workplace. We are also committed to fostering an inclusive, accessible work environment that includes both providing reasonable accommodations to individuals with disabilities during the application and hiring process as well as throughout the course of one’s employment. Should you need a reasonable accommodation during the application and selection process, including, but not limited to use of our website, any part of the application, interview, or hiring process, please advise us so that we can provide appropriate assistance.
Top Skills
What the Team is Saying
What We Do
Our e-commerce website has everything businesses and consumers need to make their business go, at prices that make sense. We have over 14 million products on our website (and counting) to help your business run that are shipped fast and often free. Throw in our award-winning workplace culture and you’ll find Zoro an amazing place to work and grow!
Why Work With Us
We've worked hard to foster a unique company culture built on transparency, collaboration, and innovation. We've also won a number of awards for our company culture along the way. Of course, it's not the awards that matter—it's the people. We pride ourselves on building a culture that allows our team members to bring their authentic selves to work!
Gallery
Zoro Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
At Zoro, we believe in balance—so we’ve made hybrid work a win-win! Team members are asked to work on-site in our office 2 days a week.
