Lead strategy and performance for Zoro's affiliate channel, driving profitable customer acquisition, retention, and lifetime value. Build and execute roadmaps, manage performance budgets, evaluate partner incrementality and customer quality, negotiate and scale publisher relationships, and collaborate cross-functionally to improve attribution and align affiliate initiatives with broader growth priorities.

Lead and scale design and user research for Zoro.com, own design system and experience strategy, manage senior design/research leaders, partner cross-functionally to improve B2B eCommerce customer journeys and drive measurable business outcomes.

The Logistics Analyst will analyze supply chain data, improve operations, collaborate with partners, track KPIs, and support optimization initiatives.

Provide proactive executive support to leaders: manage calendars and meetings end-to-end, triage communications, coordinate domestic and international travel and expenses, prepare and maintain documents and presentations, support cross-functional scheduling and department operations, and partner with HR and Office Manager on projects and events.

Lead Zoro's product information strategy across ingestion, authoring, normalization, governance, and enrichment. Own data quality and scalability for millions of SKUs, define AI/ML roadmap, establish taxonomy and PIM/MDM standards, drive supplier and third-party enrichment, and lead/scale product data foundations and enrichment teams in partnership with Product, Engineering, Data Science, Merchandising, and UX.

As a Data Scientist, you'll apply machine learning and statistical modeling to solve business challenges, enhance customer experiences, and support initiatives through data-driven insights and predictive models.

As a Sr. Product Analyst, you'll leverage data insights to shape product strategy, analyze A/B tests, track KPIs, and enhance customer experience.

As a Senior Data Engineer II - Technical Lead, you will lead data architecture initiatives, develop data pipelines, mentor engineers, and enable AI solutions while ensuring data quality and governance.

The Customer Service Associate will resolve customer inquiries, process orders, manage account information, and provide excellent service to enhance customer loyalty and satisfaction.

Provide exceptional customer service by addressing inquiries and resolving complaints. Assist with orders, track shipments, and ensure customer satisfaction through effective communication and documentation.

Lead a new engineering team to modernize Zoro's business systems by extracting and rebuilding customizations into scalable services. You'll mentor team members and collaborate with various leaders to execute projects and establish best practices.

The Marketing Operations Manager manages project intake and routing, designs promotions, collaborates with teams, and optimizes marketing processes while ensuring data reliability.