Search the 14 jobs at Zoro

As a Customer Service Associate, you will provide exceptional service to customers by resolving inquiries and issues, assisting with orders, and maintaining effective communication. You'll work in a fast-paced environment, utilize CRM tools, and ensure customer satisfaction through detailed product knowledge and problem-solving skills.

The Sr. Manager of Governance, Risk & Compliance and Privacy will oversee Zoro's GRC framework, ensuring adherence to legal standards, managing risk programs, and facilitating compliance monitoring. Responsibilities include developing business continuity plans, leading incident response management, supporting vendor compliance reviews, and collaborating with stakeholders to enhance the privacy program.

The Software Engineer II will design and develop scalable tools and systems for data ingestion, sharing, and utilization. Collaborating with cross-functional teams, the engineer will enhance platform capabilities and maintain reliability, supporting data-driven decision-making and improved workflows.

As a Senior Software Engineer II at Zoro, you will lead the design and development of self-service tools and systems within the Data and ML Platform team, optimizing data workflows, mentoring junior engineers, and ensuring the platform meets business requirements. You will drive cross-functional collaboration, improve platform performance, and evaluate new technologies.

The Software Engineer II at Zoro will work on developing and supporting tools and applications in an agile environment, focusing on product quality, iterative development, and thorough testing while mentoring junior engineers.

The Integrated Marketing Specialist will assist in developing, executing, and refining integrated marketing plans. This role involves collaborating with multiple departments to optimize customer engagement through various marketing channels, manage campaign documentation, and analyze campaign performance to inform future strategies.

The Senior Director of Pricing will lead Zoro’s Pricing Team in developing and executing pricing strategies that support the company’s financial objectives. Responsibilities include managing a team, designing competitive strategies, conducting market analysis, and optimizing pricing models while collaborating with multiple departments.

As a Product Information Analyst at Zoro, you will manage and analyze product information for accuracy and completeness, collaborate with teams to provide insights, perform data analysis using SQL or Python, develop reports and dashboards, and ensure data integrity through quality checks.

The Lead Data Scientist will lead the data science team to develop and implement advanced data science models focused on enhancing customer-facing search and recommendation systems. Responsibilities include team mentorship, managing production model risks, and collaborating with business partners on projects.

The Continuous Improvement Manager will drive operational processes to improve product line expansion and enhance customer offerings. They will collaborate with various internal teams to identify pain points, implement improvements, and develop solutions that leverage technology and automation.

The Senior Digital Product Manager at Zoro will lead the strategy, development, and optimization of order management systems and customer service tools, overseeing the entire order lifecycle. Responsibilities include developing self-service features, automating workflows, designing analytics tools, and ensuring system scalability through cross-functional collaboration.

As a Senior Software Engineer I for the Data and Machine Learning Platform team at Zoro, you'll design and develop scalable tools to enhance data workflows, support machine learning, and empower teams to make data-driven decisions. You'll mentor junior engineers, collaborate with cross-functional teams, maintain platform reliability, and integrate new technologies while driving continuous improvement.

As a Senior Data Engineer II - Technical Lead at Zoro, you will lead projects, design and build cloud-native data pipelines, mentor junior engineers, and drive initiatives for data warehousing, AI, and ML. You will ensure data integrity through integration and governance practices, aligning the engineering efforts with the company's strategic vision.

As a Staff Data Engineer, you will lead the design, development, and maintenance of data infrastructure and pipelines, ensuring efficient access to data for business intelligence and analytical needs. You will mentor junior engineers while overseeing data integration projects and driving the technical vision of the department, ensuring alignment with Zoro's strategic goals.