The Role
Provides proactive, confidential executive support to the President of HomeGoods/Homesense. Responsibilities include complex calendar and meeting management, international travel and expense coordination, email and information management, meeting preparation, action tracking, administrative operations, stakeholder communication, and support for executive and board materials. The role also coordinates administrative teams, handles special projects, and requires sound judgment, discretion, organization, and strong Microsoft Office skills in a hybrid corporate environment.
Summary Generated by Built In
HomeGoods
At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You’ll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development. Whether you’re working in our four global Home Offices, Distribution Centers or Retail Stores—TJ Maxx, Marshalls, Homegoods, Homesense, Sierra, Winners, and TK Maxx, you’ll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX family—a Fortune 100 company and the world’s leading off-price retailer.
Job Description:
The Executive Administrative Assistant will provide confidential, strategic and proactive partnership to the President, HomeGoods/Homesense at the TJX Companies’ Framingham Home Office, enhancing the President’s effectiveness and supporting the needs and priorities of the HomeGoods/Homesense business.
The ideal candidate will provide advanced support and operate independently ensuring effective administration of HomeGoods/Homesense systems, practices and procedures in keeping with TJX Companies’ global policies. They will consistently demonstrate presence, tact, diplomacy, positive energy, proactivity and critical thinking as they engage with a variety of Associates and customers at varying levels internally and externally.
This position is part of a hybrid work environment and requires days in the office that align with the Executive.
KEY RESPONSIBILITIES:
- Build an effective working relationship with the President through open communication, anticipation of needs and understanding of working preferences; develop knowledge of HomeGoods and Homesense business priorities, the priorities of the fiscal calendar and key partners to provide informed, proactive executive support
- Build effective working relationships throughout the organization with senior management, key business partners (both internally and externally) and peer executive and administrative professionals
- Represent the President consistently and professionally in interactions with internal and external partners
- Serve as an ambassador for the HomeGoods/Homesense business
- Serve as a lead point of coordination for the HomeGoods/Homesense administrative community, providing functional guidance and sharing best practices without formal supervisory responsibility.
- Manage the President’s calendar strategically across geographies as needed, aligning time with business priorities, protecting preparation and thinking time, and proactively flagging competing commitments, capacity constraints and scheduling trade-offs
- Provide full calendar support, coordinating meetings with internal and external global contacts and ensuring the President stays informed of all appointments
- Arrange ad hoc off-site meetings and make all necessary arrangements including venue/room booking, catering, technology and hospitality as needed.
- Plan and manage all end-to-end requirements and itineraries for all business related travel
- Operate independently to provide information management and administrative support aligned with the President’s priorities and the needs of HomeGoods/Homesense within the broader TJX business
- Monitor the President’s email traffic, identifying and flagging business-critical items for timely attention
- Track the President’s deliverables and agreed meeting actions, including owners and deadlines; coordinate follow-through with business partners and proactively flag upcoming deadlines and unresolved commitments
- Exercise sound judgment in triaging queries, information requests and access to the President; determine what to handle independently, redirect or escalate immediately within agreed authority, remaining approachable and enabling timely communication with internal and external partners
- In the President’s absence, coordinate timely responses and route urgent matters to the appropriate HomeGoods/Homesense leadership team members within agreed authority; business decisions remain with the President or designated leaders
- Provide general administrative support and manage the day-to-day operations of the President’s office
- Filter and respond to incoming queries
- Manage filing, documentation creation and correspondence to ensure efficiency and confidentiality at all times
- Manage travel and expenses on behalf of the President
- Ensure the President is prepared for key meetings by coordinating the purpose, agenda, relevant background, materials and decisions needed in advance
- Partner with the HomeGoods/Homesense administrative support team to coordinate Executive leadership team access to the President, balancing business priorities, workload requirements and deadlines
- Collaborate with the HomeGoods/Homesense administrative team to build community and strengthen administrative operations, providing back-up support, functional guidance and training as needed
- Collaborate effectively and build solid working relationships with TJX C-suite administrative community
- Support preparation of HomeGoods/Homesense business materials as needed for CEO Business Update meetings, Annual Investor meetings and TJX Board meetings
- Oversee and monitor administrative projects, completing special assignments as needed
Requirements:
- Ability to provide advanced executive level administrative support, utilizing a broad and comprehensive knowledge of company policies, procedures and practices
- Business acumen and the ability to quickly learn HomeGoods and Homesense priorities, the fiscal calendar and key relationships, translating that understanding into effective prioritization and executive preparation
- Large corporate environment work experience with C-suite and global exposure highly preferred
- Strong Microsoft Office experience required, specifically Outlook, Teams, Word, PowerPoint, Excel, Sharepoint, Copilot. Experience working with Workday a plus.
- Ability to operate independently, think critically, problem-solve and manage projects effectively from start to finish
- Ability to thrive/focus in a very busy and changeable atmosphere while avoiding distractions
- Proven success balancing many things at one time, ability to shift gears and prioritize effectively
- Outstanding communication and interpersonal skills with proven organizational and administrative proficiency
- Sound judgment, discretion and confidence to respectfully flag competing priorities, preparation gaps and urgent concerns; recognize the limits of delegated authority and support executive effectiveness without assuming ownership
- Extensive experience scheduling complex meetings, managing multiple calendars, arranging international travel and processing expenses
- Ability to effectively manage confidential and sensitive information
- Comfortable being resourceful and leveraging relationships to problem-solve
- Proactive, energetic, can-do attitude; calm and steady; comfortable working in the gray
- Ability to collaborate with a large and diverse team of professionals
Benefits include Associate discount; 401(k) match; medical/dental/vision; HSA; health care FSA; life insurance; short/long-term disability; paid holidays/vacation /sick/bereavement/parental leave; EAP; incentive programs for management; auto/home insurance discounts; tuition reimbursement; scholarship program; adoption/surrogacy assistance; smoking cessation; child care/cell phone discounts; pet/legal insurance; credit union; referral bonuses. All benefits are subject to applicable plan or program terms (including eligibility terms) and may change from time to time. Contact your TJX representative for more information.
In addition to our open door policy and supportive work environment, we also strive to provide a competitive salary and benefits package. TJX considers all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status, or based on any individual's status in any group or class protected by applicable federal, state, or local law. TJX also provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.
Address:
770 Cochituate RdLocation:
USA Home Office Framingham MA 770 Cochituate RdThis position has a starting pay range of USD $34.90 to $48.00 per hour. Actual starting pay is determined by a number of factors, including relevant skills, qualifications, and experience.Skills Required
- Advanced executive-level administrative support experience
- Broad knowledge of company policies, procedures, and practices
- Business acumen and ability to learn business priorities, fiscal calendars, and key relationships
- Strong Microsoft Office experience, specifically Outlook, Teams, Word, PowerPoint, Excel, SharePoint, and Copilot
- Ability to operate independently, think critically, solve problems, and manage projects from start to finish
- Ability to work effectively in a busy, changeable atmosphere and manage distractions
- Ability to balance multiple priorities and shift gears effectively
- Outstanding communication, interpersonal, organizational, and administrative skills
- Sound judgment, discretion, confidence, and ability to identify competing priorities and urgent concerns
- Extensive experience scheduling complex meetings, managing multiple calendars, arranging international travel, and processing expenses
- Ability to manage confidential and sensitive information
- Resourcefulness and ability to leverage relationships to solve problems
- Proactive, energetic, calm, steady, and comfortable working in ambiguous situations
- Ability to collaborate with a large and diverse team of professionals
- Experience working in a large corporate environment with C-suite and global exposure
- Experience working with Workday
The TJX Companies, Inc. Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about The TJX Companies, Inc. and has not been reviewed or approved by The TJX Companies, Inc..
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Healthcare Strength — Health coverage is portrayed as comprehensive for eligible associates, including medical, dental, vision, and broad well-being programs.
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Retirement Support — A 401(k) with company match and other retirement-related benefits are emphasized as part of the total rewards package.
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Leave & Time Off Breadth — Paid time off options, including vacation, sick time, and paid parental leave, are available and often described as a strong aspect of the offering.
The TJX Companies, Inc. Insights
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The TJX Companies, Inc. Culture & Values
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The TJX Companies, Inc. Leadership & Management
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The Company
What We Do
TJX is the leading off-price apparel and home fashions retailer in the U.S. and worldwide, with four global home offices, seven brands, nearly 4,700 stores in nine countries, and five distinctive branded e-commerce sites. As Associates, we make a difference with our contributions—collaborating in delighting shoppers with hidden treasures.
