As an Executive Assistant, your primary responsibility will be to provide high-level administrative support to the executive team, such as the COO or other top-level executives. You will be expected to manage a wide range of administrative tasks and ensure efficient operation of the executive office. Your role will require a high level of organizational and multitasking skills, along with the ability to handle confidential information with professionalism and discretion.
QualificationsEducation and specific training:
- Secretarial or admin qualification preferred but not compulsory
- 5 Years’ experience plus working in a customer-centric environment
- Proven experience as an executive assistant or similar role.
- A formal qualification in business administration or a relevant field is preferred but not required
Skills & Attributes
- Excellent organizational and time management skills.
- Strong written and verbal communication skills.
- Ability to prioritize and handle multiple tasks simultaneously.
- Attention to detail and accuracy in work.
- Ability to work independently with minimal supervision.
- Strong problem-solving and decision-making abilities.
- Professionalism, integrity, and confidentiality.
Technical Skills
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
Key Responsibilities and Accountabilities:
· Manage executive calendars and schedules, including arranging meetings, appointments, and travel arrangements.
· Prepare and coordinate meeting agendas, presentations, and other materials needed for executive meetings.
· Act as a liaison between the executive team and staff members, clients, and external stakeholders.
· Screen and prioritize incoming correspondence, emails, and phone calls for the executives.
· Draft and proofread various documents, including emails, reports, and memos.
· Conduct research and compile information for various projects and presentations.
· Assist in the preparation and review of financial reports, budgets, and expense reports.
· Coordinate and organize company events, conferences, and seminars.
· Maintain and update confidential company records and documents.
· Handle sensitive and confidential information with the utmost discretion and professionalism.
Skills Required
- At least 5 years of experience working in a customer-centric environment
- Proven experience as an executive assistant or in a similar role
- Proficiency in Microsoft Office Suite, including Word, Excel, PowerPoint, and Outlook
- Excellent organizational and time management skills
- Strong written and verbal communication skills
- Ability to prioritize and manage multiple tasks simultaneously
- Attention to detail and accuracy
- Ability to work independently with minimal supervision
- Strong problem-solving and decision-making abilities
- Professionalism, integrity, and confidentiality
- Secretarial or administrative qualification
- Formal qualification in business administration or a relevant field
What We Do
Teleperformance is a global digital business services company. Our global scale and local presence allow us to be a force of good in supporting our communities, our clients, and the environment. We deliver the most advanced, digitally-powered business services to help the world’s best brands streamline their business in meaningful and sustainable ways.
