Executive Assistant to Hospitality Managing Director

Posted 19 Days Ago
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Cape Town, Western Cape, ZAF
In-Office
Senior level
Agency • HR Tech • Professional Services
The Role
Provide executive and personal assistant support to a Berlin-based Managing Director and family across business and personal matters. Manage inboxes, correspondence, travel, bookkeeping (Xero/Hubdoc), liaison with lodge GMs and suppliers, property and concierge tasks, and discreet care coordination. Requires strong organisational skills, data protection awareness, and regular travel between Western Cape lodges and Germany.
Summary Generated by Built In

Our client is the Germany-based Managing Director and owner of an expanding portfolio of luxury boutique lodges in Southern Africa. Operating across Europe and South Africa, the client and her family maintain a high-net-worth (HNW) lifestyle alongside a global travel business head quartered in Germany.

We are seeking a poised, highly organised, and self-motivated Executive & Personal Assistant to serve as the Managing Director's direct right hand across both her business ventures and personal life. Bridging executive operations (2/3) and personal/lifestyle support (1/3), this role requires a proactive professional who can anticipate needs, manage multi-time-zone commitments, and navigate a fast-paced, non-routine environment with utmost discretion.

On-site meetings in Cape Town will be required from time to time when the family is based in South Africa. For this reason, it is imperative that the individual resides in the Western Cape.

Key Responsibilities

Business & Executive Administration (67% of role)

  • Manage, triage, and organise inboxes; draft high-level correspondence in the MD’s voice; run daily briefings and weekly look-aheads.
  • Process supplier invoice capture and payment runs, liaise with accountants, and manage reconciliations via Xero and Hubdoc.
  • Assist lodge General Managers with property maintenance administration, staffing records, onboarding, and quality control checks.
  • Brief and liaise with designers, printers, and photographers for collateral, uniforms, signage, and guest experience projects.
  • Act as a central bridge between South African lodge operations, project suppliers, and the family’s business office in Germany.

Personal, Family & Concierge Support (33% of role)

  • Manage complex international travel itineraries (flights, accommodation, visas), personal scheduling, and lifestyle/concierge arrangements.
  • Oversee contractors, deliveries, and service providers for the Berlin home; manage medical, appointment, and personal subscription logistics.
  • Provide discreet administrative and care-coordination support for an elderly family member in South Africa.

Requirements
  • Proven track record supporting C-suite executives, business owners, or HNW families in a private office, family office, or luxury hospitality/estate environment.
  • Prior exposure to boutique hospitality, luxury travel, interior design, estate management, or project coordination.
  • Hands-on experience with basic bookkeeping (Xero/Hubdoc), Google Workspace, MS Office, and task/property management systems.
  • Strong understanding of secure AI tool usage, paired with rigorous data protection practices regarding confidential commercial, financial, and family records.
  • Valid driver’s license, reliable vehicle, valid passport, and willingness to travel regularly to lodges in SA (with potential international travel to Germany).
  • Exceptional written and spoken English. Working knowledge or fluency in German is highly advantageous for liaison with the Berlin office.


Benefits
25 working days annual leave

Skills Required

  • Reside in the Western Cape
  • Proven track record supporting C-suite executives, business owners, or HNW families in a private office, family office, or luxury hospitality/estate environment
  • Prior exposure to boutique hospitality, luxury travel, interior design, estate management, or project coordination
  • Hands-on experience with bookkeeping using Xero and Hubdoc
  • Proficiency with Google Workspace and Microsoft Office
  • Experience with task and property management systems
  • Strong understanding of secure AI tool usage and rigorous data protection practices
  • Valid driver's license and reliable vehicle
  • Valid passport and willingness to travel regularly to lodges in South Africa and potentially to Germany
  • Exceptional written and spoken English
  • Working knowledge or fluency in German
  • High discretion, proactive anticipation of needs, and ability to manage multi-time-zone commitments
Am I A Good Fit?
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The Company

What We Do

RecruitMyMom is a South African recruitment agency specializing in placing skilled women, particularly professional mothers, in permanent, contract, freelance, and fractional roles. They connect local and global businesses with top-tier talent and focus on the economic empowerment of women.

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