Executive Assistant - Sales & CS

Reposted 17 Days Ago
Be an Early Applicant
Paris, Île-de-France, FRA
Hybrid
Mid level
eCommerce • Information Technology • Retail • Software
Mirakl is the leading provider of eCommerce software solutions.
The Role
Provides executive support to the CRO and CCO by managing calendars, travel, expenses, communications, and confidential information. Supports Sales and Customer Office operations through meeting coordination, purchasing, invoice tracking, and cross-functional administration. Owns logistics for internal events, offsites, QBRs, and conferences, including vendor sourcing, budgets, registrations, and VIP support. Requires strong organization, discretion, event management experience, AI curiosity, and fluent French and English.
Summary Generated by Built In

About Mirakl:

Founded in 2012, Mirakl has been at the forefront of marketplace innovation, empowering every business to compete in the platform economy.
Today, Mirakl’s operating system combines an enterprise marketplace solution (Mirakl Platform) that enables retailers and B2B organizations to launch, scale, and operate marketplaces and dropship, AI-powered multichannel selling (Mirakl Connect), retail media (Mirakl Ads) and an agentic commerce infrastructure (Mirakl Nexus).
With dual headquarters in Boston and Paris, Mirakl helps a global ecosystem of 450+ marketplaces (B2C and B2B) and a network of over 100k third-party marketplace sellers. Brands like Macy’s, Decathlon, Carrefour, Asos, and Airbus Helicopters use Mirakl to grow their businesses in new and remarkable ways.

For more information, visit www.mirakl.com.

Mirakl in Numbers:

  • 🗓️ Founded in 2012 | Member of French Tech Next40
  • 👥 750+ employees in 9 offices worldwide: Paris, Barcelona, Bordeaux, Boston, London, Munich, New York, Sydney, Tokyo

Our Values:

Working at Mirakl means accelerating your career alongside ambitious, passionate, and supportive colleagues. We're proud of the diversity of backgrounds, perspectives, and experiences that make our teams unique.

Our 5 values guide how we collaborate:

  • 💡 Work Hard Together: Teamwork and collaboration are the foundation of our success
  • 🏆 Get Things Done:  We prioritize action and efficiency for impactful results
  • 🚀 Go Above & Beyond:  We tackle challenges proactively and always aim for excellence
  • 🎓 Succeed Through Expertise: Knowledge sharing and continuous learning are core to our culture
  • 🤝 Satisfy & Empower Clients: We're committed to our clients' success

The Team You Will Join 
 
You'll be part of our Executive Assistant team led by Claire, Executive Assistant to the CEO. The team consists of 3 Executive Assistants supporting Mirakl's most senior C-levels. Together, you'll ensure seamless operational support that empowers our executive team to focus on Mirakl's growth and strategic impact.
The team also works closely together to share best practices, learn from one another, and drive projects that improve efficiency, including through the use of AI tools.
 
What You"ll Do

Executive Support - CRO & CCO

  • Coordinate and proactively manage executive business calendars (anticipate conflicts, prioritise competing demands, proactively optimize agenda with enough buffers)
  • Arrange travel end-to-end — flights, hotels, ground transport, visas — and ensure all logistics are in place well in advance of each trip
  • Prepare and process expense reports for executives when requested, in line with internal policies
  • Type, revise, edit Linkedin communications
  • Handle sensitive and confidential information with absolute discretion

Sales & Marketing Team Support

  • Arrange and coordinate team meetings
  • Manage and coordinate specific projects in support of the Sales and Customer Office teams, for example: client visits in Mirakl HQ in Paris, team building lunches
  • Aid in purchase management: raise purchase orders, track invoices, and liaise with Finance to ensure timely processing
  • Liaise with HR, Finance, and IT on behalf of both departments for any operational or administrative requests (Lucca, TravelPerk, Expensya)

Event Planning & Management

  • Own end-to-end logistics for a wide range of events : internal Sales Kick-Offs (SKOs), QBRs, Mirakl Makers Club, team building activities
  • Ensure all logistics associated with travel, offsite meetings, and events are fully in place well ahead of each date
  • Source and negotiate with venues, caterers, AV suppliers, and other vendors; manage event budgets and track spend
  • Manage attendee registration, invitations, RSVPs, and on-site check-in processes
  • Coordinate speaker and VIP logistics: preparation materials, rehearsals, and on-site support
What You'll Bring
Experience
  • 3–5+ years of experience as an Executive Assistant, ideally within a fast-growing, international organisation
  • Proven track record in event planning and management, from intimate team offsites to large-scale conferences
  • Hands-on experience with expense and purchase management platforms (e.g. Payflows, Expensya)
Skills
  • Highly organised, with the ability to juggle multiple workstreams and rapidly shifting priorities without losing composure
  • Proactive and solutions-oriented — you anticipate needs before they become problems
  • Impeccable discretion when handling sensitive business and personnel information
  • Genuine curiosity for AI tools, with a drive to leverage them in your day-to-day work
  • Strong collaborative mindset — a true team player who elevates those around them
Tools Used
  • Google Suite
  • Slack
  • Confluence
  • TravelPerk
  • Expensya / Lucca
  • Dust
Languages
  • French: Fluent (C2 level required)
  • English: Fluent (C1 level required)
Our Hiring Process
We warmly encourage you to apply to any of our roles, even if you think you're not an exact match.
Please click the "Apply" button to submit your application — this helps us make the best possible assessment and get back to you as quickly as possible.
  1. Recruiter Intro Call — Get to know each other with Juliette, discuss your background and answer your questions about Mirakl
  2. Hiring Manager Interview with Claire (~1 hour) — A deep dive into your experience and approach, including a practical case study to showcase how you work
  3. Executive Interviews — Meet the CRO and CCO to assess mutual fit and discuss the role in greater depth

This position follows a hybrid work schedule, with four days in the office. 

We welcome collaborators with their diverse perspectives and experiences to power us forward. These often far exceed conventional job requirements and help us create a culture of continuous learning. If you’re ready to join a global leader powering digital transformation for 450+ of the world’s most innovative retailers and B2B organizations.

As part of our recruitment process, Mirakl processes your personal data to review and manage your application and, where appropriate, to consider your profile for future opportunities. You can exercise your data protection rights at any time, and as further detailed in our policies. For more information about how we process your personal data and your rights, please consult our Recruitment Privacy Notice, here in English and here in French. 

We may use Artificial Intelligence (AI) solutions to help streamline our hiring process, including screening applications, analyzing resumes, and assessing responses. While AI helps us work efficiently, all final hiring decisions are made by humans. For more information, visit our AI Guidelines for Candidates and Interviews.

Skills Required

  • 3-5+ years of experience as an Executive Assistant
  • Experience in a fast-growing, international organization
  • Proven experience in event planning and management, from team offsites to large-scale conferences
  • Hands-on experience with expense and purchase management platforms such as Payflows or Expensya
  • Strong organizational skills and ability to manage multiple shifting priorities
  • Proactive and solutions-oriented approach
  • Ability to handle sensitive business and personnel information with discretion
  • Curiosity about and willingness to use AI tools
  • Strong collaborative and team-oriented mindset
  • Fluent French at C2 level
  • Fluent English at C1 level

What the Team is Saying

Nicole Tiberia
Kamal Kirpalani

Mirakl Compensation & Benefits Highlights

  • Leave & Time Off Breadth — Paid time off is described as notably generous in U.S. materials, with around 25 vacation days plus sick time and holidays highlighted. Feedback suggests these leave policies are a standout element of the package, though applicability can vary by location.
  • Parental & Family Support — Paid parental leave for birthing and non-birthing parents is prominently featured, with policies such as 16 weeks and 8 weeks respectively cited in U.S. sources. Feedback suggests family-oriented provisions like mother’s rooms and sick‑child days are part of the broader support in certain regions.
  • Healthcare Strength — Medical, dental, and vision coverage are consistently listed, often with day‑one eligibility and supplemental life and disability insurance. Job postings and benefit overviews also note wellness resources such as ClassPass, gym access, and yoga in some offices.

Mirakl Insights

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The Company
HQ: Boston, MA
750 Employees
Year Founded: 2012

What We Do

Since 2012, Mirakl has been pioneering the platform economy, empowering retail and B2B enterprises with the most advanced, secure and scalable technology to digitize and expand product assortment through marketplace and dropship, improve efficiency in supplier catalog management and payments, personalize shopping experiences, and boost profits through retail media. Mirakl is trusted by Macy’s, Saks, Henry Schein, The Knot, 1800-Flowers, Best Buy, Lowe's, Ulta and 450+ industry-leading businesses worldwide.

Why Work With Us

At Mirakl you will have all the advantages of a start-up environment: innovation, adaptability, autonomy, flexible process, and a real involvement in decision making. Each employee contributes to Mirakl’s success, either as a group or individually, by using their unique skills and working in harmony with our corporate values.

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Mirakl Offices

Hybrid Workspace

Employees engage in a combination of remote and on-site work.

Benefit from one remote work day per week, with a fixed in-office team day (Team Day).

Typical time on-site: Not Specified
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HQBoston, MA
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Barcelona, ES
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London, GB
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Munich, GE
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New York, NY
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Paris, FR
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Sydney, New South Wales
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Tokyo, JP
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